Spa hotels in Mirissa

My wife and I stayed here during our vacation in Sri Lanka, choosing it because of the high Google ratings. The location really impressed us. The hotel is literally a step away from the beach and less than five minutes’ walk to town, which made it very convenient. Sitting on the balcony overlooking the beach and listening to the waves was easily the best part of the stay. The lobby was simple but acceptable, and there is a seafood restaurant right next to the hotel. At check-in, there was a small hiccup. I booked through Trip.com, but they couldn’t find my booking at first. After about ten minutes, they managed to sort it out and confirmed that the booking came via Agoda. The receptionists were friendly and welcoming, even offering us a drink on arrival. Our room on the second floor had a great view of the sea. The shower had good water pressure, although the bathroom could use better ventilation. The toiletries seemed diluted, so we ended up using our own. Unfortunately, the air conditioning became a real problem. It leaked so badly that the room flooded twice, soaking my shoes. Despite my request for a pail to manage the water, they initially only gave floor mats, which was very frustrating. By the time they finally sent a pail, it was too late. We barely slept that night because of the constant dripping sound. Overall, the location and friendliness of the staff were strong points, but the poor handling of the air conditioning issue really spoiled our experience.

General environment service attitude is also general