Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Oct 7, 2025
EddieB
An Exceptional Stay at the Taj Cape Town
We recently stayed at the Taj Hotel in Cape Town and had an absolutely wonderful experience. Although our booking agency made an error with our initial room, the hotel staff handled the situation with incredible professionalism. The manager went above and beyond to make things right. From the second day onwards, we were upgraded to a beautiful luxury suite, our parking fees were waived, and we even received complimentary wine as a thoughtful gesture.
The rooms were spotless, comfortable, and very well maintained. The service throughout our stay was truly outstanding. Every staff member we interacted with was warm, attentive, and genuinely eager to help. Breakfast was another highlight, with an impressive selection and excellent quality. We also dined at the Mezzanine restaurant one evening and thoroughly enjoyed the food and atmosphere.
The hotel’s location couldn’t be better, right in the heart of the city, making it easy to join walking tours and explore Cape Town’s vibrant surroundings.
All in all, our experience was beyond expectations. We left feeling well taken care of and would highly recommend the Taj Cape Town to anyone visiting the city.
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Price per night from:PHP 7,659
Posted on Dec 5, 2023|Executive King Room Non Smoking
O.N.A
The Westin, Cape Town, is an old hotel, but it continues to maintain its presence, quality, and some high standard in Cape Town. We stayed here for 8 days, during a friend's 60th birthday celebration event in Cape Town.
We occupied an executive room and were also given access to the executive club on the 19th floor. The room was very nice, with good linen, bed of high standard. That said, we had to lodge a complaint on the hurried nature of how our room was cleaned on our second day of stay. The bed was not made properly, the carpet floor wasn't clean, and the bathroom was half cleaned. It's not good for a 5-star hotel. After complaining, the housekeeper made amends, and the cleaning standard was raised to the highest standard for the duration of our stay.
We also ordered food from room service and half of what we ordered were not brought - they gave us something else, but after waiting for 45 mins for the original order to be brought to us we reluctabtly accepted the wrong order, ate the food and then lodged our complaints later.
The breakfast buffet was alright, but there weren't great selections of cold meats in the cold meat section. They really need to improve on this.
Lastly, the overall service delivery by some of the staff really need serious improvement. Some of the staff in the restaurant are way too loud when talking to each other, and some of them even give out bad unwelcoming and nonchalant attitude/vibe to their customers. It is like they feel that they're doing us, their clients, a favour by serving us. Not good enough for a hotel of this standard, abd some of those staff need to be retrained.
Overall, we enjoyed our stay at The Westin and we will definitely come back there when next we visit Cape Town.
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Price per night from:PHP 21,768
Posted on Apr 9, 2026
Anonymous User
Brilliant free city shuttle and little “extras” like a private cinemas and unrivalled views make Pepper Club the place to stay in Cape Town.
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Price per night from:PHP 5,993
Posted on Jul 13, 2024
Guest User
The room is very, very beautiful, and it is the most satisfactory accommodation this time. Table Mountain is right in front of the window, which is really beautiful. The sunrise, sunset, and night view are nothing to say. I want to live in a fairy tale.
The service is very good! ! I don't know why some people say that the review is not good! ! I am a girl traveling alone, and I dare not go to the city center by myself. The hotel lobby manager specially walked with me to the station and took pictures for me along the way. We became very good friends.
The whole hotel reveals the luxury of the old brand. From the entrance to the lobby to the port in the backyard, it is so beautiful. I think it is much better than the 1w one night next door, and the view of that house is blocked.
The buffet breakfast is also superb! ! There is an oyster buffet... It is perfect for an oyster head like me. I like to eat a barbecue, but the degree of roasting is different the next day, and the kitchen specially roasted some again for me.
There is a fine dinning downstairs. The chef/owner is a lady. There are many cultural interpretations in the dishes, which is very good. One dish was made to entertain Michelle Obama. I was surprised that feminism is also rising here.
I stayed here for many days and this is one of my favorite hotels in my life.
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Price per night from:PHP 33,886
Posted on Jun 4, 2025
NuvolariX
The breakfast, freshly prepared in the kitchen, was okay, though a bit salty, and the buffet had limited variety. The room was clean, but the sockets were South African standard, requiring adapters. The lighting consisted of two spotlights and a hidden ambient light in the ceiling, with no sleep mode. It was confusing to see that some rooms of the same type had washing machines and some didn't. Overall, the price was a bit high.
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Price per night from:PHP 8,181
Posted on Jan 1, 2026
Guest User
We always enjoy our stay at Krystal Beach as it has an excellent sea view, good parking and it is very convenient to have a room close to the elevator as my husband has difficulty walking. Also very relaxing to sit on the deck at the marina.
The breakfast is always delicious.
Will definitely be back.
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Price per night from:PHP 5,119
Posted on May 12, 2025
Guest User
The duty Manager, Victoria, was great and very accommodating. It was our wedding anniversary and Victoria accommodated our request for a view facing Table Mountain. We were very happy about that. The housekeeping staff were brilliant, always smiling and joyful to all guests making them feel welcome.
In terms of the restaurant/breakfast area, it was quite disappointing as we noticed some guests receiving more attention than others, and at times, felt as though we were ignored and invisible. Unfortunately, on our last day, we bit into a sharp and hard piece of what seemed like bottle plastic in the food from the buffet section. When alerting the restaurant staff, they did not really seem bothered about the danger it had should we have swallowed it.
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Price per night from:PHP 20,205
Posted on Jul 3, 2025
Guest User
Very good, clean, live on the upper floors overlooking the beautiful scenery of Cape Town, especially when you get up early, very good, there are many types of breakfast, very delicious, it is recommended,
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Price per night from:PHP 10,740
Posted on Feb 3, 2026
Anonymous User
The location is excellent, although the hotel is a bit old, but the overall clean. Breakfast is not bad. The highlight is that the hotel has a shuttle bus to the waterfront.
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Price per night from:PHP 6,924
Posted on Feb 10, 2023
Kemoabetswe
The hotel was out of this world.The staff were friendly and extremely helpful .The hotel’s cleanliness was breathtaking .My room was nice and spacious The hotel bar has an outside are where you can chill and have a cocktail .The hotel also has a restaurant,you don’t have to order in or go out to eat because the food was very good .I cannot wait to be back and experience the pool area
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Price per night from:PHP 6,459