Sprowston Manor Hotel, Spa & Golf

This is an English country house and golf course with gothic features and a suit or armour, It's a little faded but clean, although there are some budget rooms that feel bit basic. The location is on the edge of the city and you can walk in the grounds and garden as weather allows, but don't wander all over the course, The staff is friendly and efficient and the swimming pool and sauna are good. It can get busy with regular users though and swimming lessons, so timing is needed. The restaurant is a little dark and the food selection is not particularly wide. The bar is ok but will fill up with large parties from time to time. Weddings, family reunions, coach trips etc. On the whole though a satisfactory stay and I have used it a few times.

Beautiful hotel not far from city centre. Staff were lovely and welcoming. The room was large, with twin beds put together, which was unexpected with one duvet over both. I did expect separate twin beds, but it was ok. The hotel itself is full of history, including a knight. I called him Gerald. I would love to have been there longer than the one night so I could fully explore the hotel. We did not use the spa, and again, I would have loved to. We are likely to go back to fully experience what the hotel offers. Parking was easy, with plenty of spaces. Breakfast is buffet style plenty to choose from. No one shows you around just go and help yourself. We look forward to going back.

Nice to have the turning circle at the front to drop off disable guests (as couild not see any vacant disbaled spaces in the car park), and pick up/ drop off for taxis. As check-in is at 3pm, lots of people arrived for this, so putting extra staff on at this time would reduce waiting time (there were only two on reception). It was good the the windows were already open in the room when we arrived. The room furniture was a little 'tired' and the door in the bathroom in room 132 does not open fully. I liked that I was able to get iced coffee in the bar.

Delays checking in as hotel staff insisted on visa or master card for security deposit which was not mentioned when l made the reservation. Eventually, hotel management was very helpful and accepted cash as security deposit. Whilst hotels have regulations, its important to be flexible when delaying with foreign clients, its not everyone who has local payment systems.

Excellent rooms and staff friendly as always Super service in the bar. Leisure facilities good but would appreciate earlier opening - say 6am

Lovely hotel, pet friendly ( treats and water on arrival) and excellent staff. Especially the bar and reception staff. Thank you for making our stay so easy.