Premier Inn Stevenage Central

Very good

receptionist on check in at 1730hrs Saturday the 23rd or August was fantastic. He was very polite, informative, and helpful. That i would like to make clear. The room on the other hand was disapointing. A large brown stain on the carpet just outside the toilet door makes you wonder just what it is. The walls were all covered in marks and the side tables were dusty and the laminate was peeling away. The bathroom looked clean from the door but that soon changed when you went in. The floor had old water marks just clearly seen with the door open around the door and behind it. There was also a nasty white limescale stain around the base of the toilet bowl. The bath wall grouting was turning black from lack of cleaning. The taps clearly hadn't been cleaned. The base of the shower pole was thick grime. The tap outlet had thick limescale on it. The overflow was surrounded with grime. Bin was covered in dust and waterstains, and the underside of the towel rail was rusty. I was under the impression that Premier Inn pride themselves on their clean rooms but clearly not this hotel, or rather not the housekeeping who clean it. The hotel was fully booked according to the reception so it was not possible to move rooms. needless to say, i was just a shower for me even though I was looking forward to a nice relaxing bath after a 4 hour drive to get there.

A bit of a mixed bag. The hotel is conveniently situated, the best was very comfortable, parking was good, whilst the staff were very friendly. On the downside, the shower in my room was very antiquated poor - I couldn't get it to work on the 1st day I was there although did eventually get it to work on the 2nd day after a few attempts. The evening menu was also extremely limited - there were only 6 main meals, the majority of which I didn't care for. I had the lasagne on the first night which wasn't great - there was very little meat and a lot of grit in it, but the fish and chips I had on the 2nd night was actually very good and tasty. The deserts I had were nice enough. It is probably the most spartan Premier Inn I've every stayed at - it could do with some modernisation.

After a long day house clearing it was nice to have a nice shower in a clean room . I had a good comfortable sleep . Hayley in reception was very kind and friendly. In the morning Hayley was whizzing around from reception to booking people in for breakfast to the kitchen and helping guests with the coffee machine . She is a bonus to the hotel .

I stay in premier Inns all the time and this has got to be the worst yet. They have a very limited menu which there is only one item on there I could eat which they don’t tell you that when you book. No Guinness which I was told they haven’t had for weeks now I have problems with my legs and we had a power cut now the lifts don’t work and you would think someone would be able to reset but no all they said was sorry, that doesn’t help my bad legs not very happy never stay here again

Nice and convenient for my business needs. Next door to the factory I was working at so very handy. Room was nice and clean, air con was working which was good as the weather outside was hot and I’m cold blooded and love a freezing room. Very friendly bar staff who were always happy to help. Hayley and my distant cousin Ben Gibb’s were good hosts and made the stay worthwhile, although Ben did say uncle Barry gave him a tenner in his birthday card this year and I got hee haw. Two of them deserve a bit of recognition as they are good at their job 👍🏻