City Residence Access Strasbourg

This was a convenient and affordable hotel for us to stay at when we visited over Christmas. We would compare it to a university dorm experience but at least it is close to the train station (10 minute walk) and not too far away from the old town area (10-20 minute walk to most major attractions). The hotel breakfast is great if you like croissants and dairy products. There isn't much around the hotel and it is a bit of a walk to any stores or restaurants. There is a halal shop within a 5 minute walk so if you're here over Christmas that is convenient because most places are closed early Christmas Eve and Christmas Day. The room had a decent bed that was larger than expected and it had two small pillows. The room also has a long desk area that has two closets for storage, a small TV and it was warm in December. There is a small kitchenette with a fridge, small microwave, a two burner hot plate, a kettle and enough dishes for the two of us. We appreciated that they provided a kitchen sponge and a small container of soap. When we got the room all the dishes were a little dirty so we had to do some cleaning up before dinner. The bathroom was where we got the biggest dorm vibes from because it was a bit smelly when we arrived and that might be due to the hot water tank that had a leaky PSV. The shower was a bit small and while the head was adjustable, the bar grip was broken so we couldn't keep the shower head up high. There was some brown goo inside the shower and it could use a more thorough cleaning to help with the appearance and all. We were surprised that the hotel rooms didn't have a hair dryer or bottle opener. The Alsace region is known for wine so we were able to get a nice bottle but we had to go to the front desk to borrow the opener. Hair dryers are available from the front desk but it is worth asking for these early to make sure you get one in case you need it. They had luggage storage behind the front desk that we were able to use when we arrived and the day we left so we could maximize our time sightseeing. Visiting Strasbourg was fantastic and we would recommend this hotel if you're looking to save a bit while travelling through the area. We were happy with our stay and chose it because it also had an affordable breakfast option but we may look elsewhere if we return to Strasbourg.

The apartment was not very clean when we arrived, which was disappointing. The manager responded quickly to our complaint and arranged to have the issue resolved, which we appreciated. However, the location was not very convenient, and overall the stay could have been better.

The hotel’s location is definitely its best feature — just about a 10-minute walk to Notre Dame and close to most major sights. Was it spotless? Not exactly. The towels smelled a bit damp, and you’ll need to pay extra if you want fresh ones for another night. Since it’s an apartment-style hotel, there’s no daily housekeeping either. On the up side, the room had a handy little kitchenette with all the basic utensils, though I didn’t actually cook during my stay. Overall, it wasn’t the best experience, but it wasn’t terrible either. but hey, you get what you pay for. If you’re traveling on a budget and want something better than a hostel, this place does the job.

I’m staying on the fourth floor but the life is on the third floor so we have to take the stairs to our room

It was pretty close to old center but not that clean there is dust in chairs and bathroom and shower was not that clean. Services and welcoming was good.

We stayed for one night. The room was clean but a bit outdated, and the neighborhood felt a little uneasy and was somewhat noisy at night. However, it was fine for a short stay.