Hôtel de l'Europe by HappyCulture

This is a difficult hotel to review. The rooms we originally booked did not match the rooms that we were allocated. I understand that the hotel is an old building with a variety of styles of rooms, but the advertising is very misleading. With the help of the wonderful gentleman at the front desk, Noam(?), we shared our complaint and were given different rooms that were much better. Noam went above and beyond to make us feel accommodated and welcome throughout our stay. One thing to note is that the property doesn’t have USB charging points, so you will need an adapter. Finally, we did have a fire alarm that was very laissez faire (I ran down the WOODEN fire escape stairs in my socks to find the hotel staff (an older gentleman) not really doing a lot - and not really explaining what was going on) and the fire escape had A LOT of cleaning supplies and furniture that in a real situation would have cost lives - I do think this is something the property needs to rectify immediately.

Neat and clean, all you need is there Room was good enough to chill, close enough to roam around the city, it was just right for the weekend

Super location. Nice ambience in the old building, but modern amenities. The staff was very friendly and helpful.

We are very happy with our two nights here. Great location and friendly staff. Free coffee and water in the lobby. Very close to the tram station and supermarkets.

Nice hotel with a fantastic location

Lovely hideaway in the middle of Strasbourg old town