22 Jalan Raya, Panjang Jiwo, Tenggilis Mejoyo, Surabaya, East Java, 60299, IndonesiaView Hotel Details
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d'primahotel Jemursari Surabaya Guest Reviews
4.6/5
Great
114 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(114)
Positive reviews(113)
Reviews with photos/video(34)
Clean and tidy(20)
Awesome stay(18)
Great service(12)
Awesome rooms(10)
Negative reviews(1)
previouslyonz
Deluxe Room
Stayed in Nov 2024
Travel with friends
21 review
5.0/5
Outstanding
Posted on Dec 1, 2024
Nice, clean, and tidy room. Our room has minibar and large TV. The shower could be hotter though. Quick check in & out too.
Response from Property: Dear previouslyonz Greetings from d'primahotel Thank you for sharing your feedback regarding your recent stay at d'primahotel. Weβre pleased to know that you enjoy your stay with us. Your satisfaction is very important to us. At the same time, we sincerely apologize for the inconvenience you experienced with the room or facilities. Please rest assured that your comments have been shared with the team for immediate improvement. We greatly value your input and hope to have the opportunity to provide you with an even better experience on your next visit. Warm regards, Theresia Naomi d'primahotel Management
Henry081079
Superior Double Or Twin Room
Stayed in Aug 2024
Travel with friends
41 review
5.0/5
Outstanding
Posted on Oct 9, 2024
good goood good goood good goood good goood good gooodbgood goood good goood good goood
christian888
Superior Double Or Twin Room
Stayed in Oct 2024
Business travellers
91 review
4.7/5
Amazing
Posted on Oct 8, 2024
Everything was good during the stay. Not the center of surabaya but close to where i had the meeting. Good hotel.
Guest User
Superior Double Or Twin Room
Stayed in Sep 2024
Couples
16 review
5.0/5
Outstanding
Posted on Sep 21, 2024
Good hotel
Wrang
Superior Double Or Twin Room
Stayed in May 2024
Business travellers
3 review
2.2/5
Posted on May 25, 2024
Bad experience with fo manager , not gave solution for check in , totally i dissapointed about that.
Gugungun
Superior Double Or Twin Room
Stayed in Apr 2024
Other
24 review
5.0/5
Outstanding
Posted on Apr 22, 2024
Nice place to stay. There is airport accomodation as well. Lots of parking lot
Anonymous User
Superior Double Or Twin Room
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on Apr 16, 2024
Location, service is good, new hotel, clean, comfortable .. keep doing good work
Guest User
Superior Double Or Twin Room
Stayed in May 2024
Business travellers
2 review
4.5/5
Great
Posted on May 28, 2024
All clean and new... Great choice good price... Recommended
Deri Hadian
Superior Double Or Twin Room
Stayed in Jul 2024
Business travellers
1 review
4.7/5
Amazing
Posted on Jul 10, 2024
Good hotel in quite strategic location
Wrang
Superior Double Or Twin Room
Stayed in Sep 2024
Business travellers
3 review
3.2/5
Posted on Sep 16, 2024
Bad service front liner
fredysum
Superior Double Or Twin Room
Stayed in May 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on Jun 1, 2024
Nice and clean..ππ recomanded
Guest User
Superior Double Or Twin Room
Stayed in Jun 2024
Family
29 review
5.0/5
Outstanding
Posted on Jun 14, 2024
Excellent room neat and tidy
Anonymous User
Superior Double Or Twin Room
Stayed in Nov 2024
Solo travellers
7 review
5.0/5
Outstanding
Posted on Nov 16, 2024
Every time I go to Surabaya, I always stop by here. Of course, the place is comfortable, the air conditioning is cold, the staff is friendly, it's clean and basically all the best.
Original TextTranslated by Google
Response from Property: Salam hangat dari d'primahotel Jemursari SurabayaTerima kasih banyak atas ulasan positifnya! Kami sangat senang mendengar bahwa Bapak/Ibu selalu merasa nyaman menginap di hotel kami setiap kali berkunjung ke Surabaya. Kami akan terus berusaha menjaga kebersihan, kenyamanan, dan pelayanan terbaik untuk tamu kami.Kami berharap dapat menyambut Bapak/Ibu kembali dalam waktu dekat!Salam hangat,Theresia Naomid'primahotel Jemursari Surabaya
Guest User
Superior Double Or Twin Room
Stayed in Oct 2024
Family
40 review
5.0/5
Outstanding
Posted on Oct 15, 2024
Nice room, service is also okay.
Please stay here if you want to go to Surabaya
Original TextTranslated by Google
LIDIA
Superior Double Or Twin Room
Stayed in Jul 2024
Couples
23 review
5.0/5
Outstanding
Posted on Jul 30, 2024
The rooms are beautiful, extraordinary, impressive experience. I had the experience of missing things, but they store the delicious food well