Hotel Ciputra World Surabaya managed by Swiss-Belhotel International
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Rooms and Guests
1 room, 2 adults, 0 children
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Hotel Ciputra World Surabaya managed by Swiss-Belhotel International

No. 9 of Top Premium Hotels in Surabaya
Superblock, Ciputra World, Jl. Mayjen Sungkono No.87-89, Gn. Sari, Kec. Dukuhpakis, Surabaya, East Java 60225, Indonesia
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Located in Surabaya, Hotel Ciputra World Surabaya managed by Swiss-Belhotel International - CHSE Certified is connected to a shopping center, a 1-minute drive from Ciputra World Mall and 14 minutes from Ciputra Golf Club. This 5-star hotel is 2.1 mi (3.4 km) from Surabaya Town Square and 2.1 mi (3.4 km) from Surabaya Zoo.Show More
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hotel overview picture
Last booked 21 hrs ago
4.6/5Great·Location: 4.7
Great stay!93% Recommended
All 78 Reviews
Amenities
Golf CourseOutdoor Swimming PoolFreeSaunaSpaMassage RoomFitness RoomPublic ParkingFreeAirport Shuttle ServiceRestaurantMeeting Room
All Amenities
Surroundings
Airport: Juanda International Airport
(20.6km)
Train: Surabaya Pasar Turi Train Station
(7.1km)
Train: Surabaya Gubeng Train Station
(7.8km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Executive Grand Deluxe Room
4

Executive Grand Deluxe Room

1 King bed
36m² | Floor: 20-21
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
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Grand Deluxe Hollywood Twin Room
5

Grand Deluxe Hollywood Twin Room

2 Single bed
36m² | Floor: 9-19
Has window
Free Wi-Fi
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
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Executive Deluxe Room
6

Executive Deluxe Room

1 Queen bed or 2 Single bed
30m² | Floor: 20-21
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
Check Availability
Superior Deluxe Twin Room
4

Superior Deluxe Twin Room

2 Single bed
33m² | Floor: 9-19
Has window
Free Wi-Fi
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
Check Availability
Executive Deluxe Twin Room
4

Executive Deluxe Twin Room

2 Single bed
30m² | Floor: 20-21
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
Check Availability
Executive Hollywood Twin Room
3

Executive Hollywood Twin Room

2 Single bed
36m² | Floor: 20-21
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
Check Availability
Executive Deluxe Queen Room
4

Executive Deluxe Queen Room

1 Queen bed
30m² | Floor: 20-21
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
Check Availability
Grand Deluxe Room
6

Grand Deluxe Room

1 King bed or 2 Single bed
36m² | Floor: 9-19
Has window
Free Wi-Fi
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
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Deluxe Room
6

Deluxe Room

1 Queen bed or 2 Single bed
30m² | Floor: 9-19
Has window
Free Wi-Fi
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
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Suite
4

Suite

1 Double bed
63-66.5m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
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Deluxe Queen Room
7

Deluxe Queen Room

1 Queen bed
30m² | Floor: 9-19
Has window
Free Wi-Fi
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
Check Availability
Superior Deluxe King Room
5

Superior Deluxe King Room

1 King bed
33m² | Floor: 9-19
Has window
Free Wi-Fi
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
Check Availability
Deluxe Twin Room
4

Deluxe Twin Room

2 Single bed
30m² | Floor: 9-19
Has window
Free Wi-Fi
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
Check Availability
Grand Deluxe King Room
5

Grand Deluxe King Room

1 King bed
36m² | Floor: 9-19
Has window
Free Wi-Fi
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
Check Availability
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Guest Reviews(78)

4.6/5
Great
Verified Reviews
  • Cleanliness4.6
  • Amenities4.6
  • Location4.7
  • Service4.6
AI Summary
An AI-summarised snapshot of real guest reviews
Helpful
Not helpful
Mada Thaleeb
November 17, 2023
Very recommended, Service 100/10 , Mr kevin was handle us with very kind. Thank you and will come back again.
jose luis
October 23, 2023
The hotel is ok, annex to a mall. Standard rooms are small and relatively dark. Difficult to get good water temperature on showers and the AC seems to set up temperature automatical and mysteriously. They claim to have 5 stars which definitely isn't correct.
Wei Xian
September 3, 2023
Hotel Ciputra World Surabaya was a lovely place with amazing night view. Furthermore, we were caught by surprise when our room was upgraded for our anniversary. We highly recommend this hotel to all.
Anonymous User
September 12, 2023
The Receptions not really friendly, but the other staffs are really helpfull. The breakfeast was great, but the pool is cold, maybe it will be perfect if the pool come with warm water. The picture of ballerina in the room and hall make the ambience little bit spooky.
ng
August 7, 2023
rated excellent location service amenities cleanliness but housekeeping to watch on quantity of toiletry like shampoo conditioner and lotion - to has 2 set instead 1 for couple and full content rather portion . Instruction to be display where light panel is hidden .
Guest User
September 2, 2023
Nice hotel but unlucky stay in the room with the building view. Breakfast is excellent.
Yudione
March 13, 2024
The location of the hotel is next to Ciputra Mall and the room is very nice
Guest User
June 2, 2023
The interior is good, but the services should be improved. Guest should not be questioned why they asked for something. They should've helped.
Noray929
November 29, 2023
Been stay in Ciputra world Surabaya for like 30 to 40 times in the past 7 years. Great and happy to stay with

Property Policies

Check-in and Check-out Times
Check-in: 14:00–20:00
Check-out: Before 12:00

Front desk hours: 24/7

On the day of check-in, provide proof of identification

Child Policies
Children of all ages are welcome at this hotel.
Children between 0 and 12 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
For all room types, cots and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 2 years old and under
IDR 500,000 (approx. AU$ 48.18) per person per night
Adding crib: Free
Children 3–17 years old
IDR 500,000 (approx. AU$ 48.18) per person per night

Breakfast
TypeWestern
StyleBuffet
AgeFee
Adult
IDR 187,550 (approx. AU$ 18.07) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Opened: 2014
  • Renovated: 2015
  • Number of Rooms: 212
Located in Surabaya, Hotel Ciputra World Surabaya managed by Swiss-Belhotel International - CHSE Certified is connected to a shopping center, a 1-minute drive from Ciputra World Mall and 14 minutes from Ciputra Golf Club. This 5-star hotel is 2.1 mi (3.4 km) from Surabaya Town Square and 2.1 mi (3.4 km) from Surabaya Zoo.

Relax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find an outdoor pool, a spa tub, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and shopping on site.

Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.

Featured amenities include a business center, express check-in, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Make yourself at home in one of the 212 guestrooms featuring refrigerators and LED televisions. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Services & Amenities

Outdoor Swimming Pool
Spa
Restaurant
Meeting Room
Multi-Function Room
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

How much does it cost to stay at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International?

Prices at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Hotel Ciputra World Surabaya managed by Swiss-Belhotel International?

The closest airport is Juanda International Airport. It is 20.6km from the hotel and approximately a 36minutes journey by taxi.

What are the check-in and check-out times at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International?

The check-in time is after 14:00 and the check-out time is before 12:00.

Does Hotel Ciputra World Surabaya managed by Swiss-Belhotel International provide airport transfer services?

Yes, Hotel Ciputra World Surabaya managed by Swiss-Belhotel International provides airport transfer services.

What amenities and services does Hotel Ciputra World Surabaya managed by Swiss-Belhotel International have?

Hotel Ciputra World Surabaya managed by Swiss-Belhotel International has the following amenities and services: Outdoor Swimming Pool, Golf Course, Sauna.

Does Hotel Ciputra World Surabaya managed by Swiss-Belhotel International have a swimming pool?

Yes, Hotel Ciputra World Surabaya managed by Swiss-Belhotel International has a pool. Pool type: Outdoor Swimming Pool.

Does Hotel Ciputra World Surabaya managed by Swiss-Belhotel International have fitness amenities?

Yes, Hotel Ciputra World Surabaya managed by Swiss-Belhotel International has fitness amenities.

Does Hotel Ciputra World Surabaya managed by Swiss-Belhotel International provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does Hotel Ciputra World Surabaya managed by Swiss-Belhotel International have non-smoking rooms?

Please view the hotel listing for details.

Does Hotel Ciputra World Surabaya managed by Swiss-Belhotel International provide breakfast?

Yes, Hotel Ciputra World Surabaya managed by Swiss-Belhotel International provides breakfast.

About This Property

Nearest AirportJuanda International Airport
Distance to Airport25.99KM
Nearest Train StationSurabaya Pasar Turi Train Station
Distance to Train Station7.05KM
Average Price FromAUD143
Hotel Star Rating5