Oakwood Hotel & Residence Surabaya
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Rooms and Guests
1 room, 2 adults, 0 children
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Oakwood Hotel & Residence Surabaya

No. 9 of Top Premium Hotels in Surabaya
Jl. Raya Kertajaya Indah No.79, Manyar Sabrangan, Kec. Mulyorejo, Surabaya, East Java 60116, Indonesia
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Located in Surabaya, Oakwood Hotel & Residence Surabaya is in the business district, within a 15-minute walk of Galaxy Mall and Sepuluh November Institute of Technology. This 5-star hotel is 1.2 mi (1.9 km) from Airlangga University and 2.3 mi (3.7 km) from Rumah Sakit Umum Daerah Dr. Soetomo.Show More
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hotel overview picture
4.4/5Very Good·Location: 4.6
All 45 Reviews
Amenities
Indoor Swimming PoolFitness RoomPrivate ParkingFreeBar24-Hour Front Desk
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Surroundings
Airport: Juanda International Airport
(15.4km)
Train: Surabaya Gubeng Train Station
(7.1km)
Train: Surabaya Pasar Turi Train Station
(10.8km)
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Rooms

Guest Reviews

Policies

Services & Amenities

One Bedroom Premier Apartment 1 King bed
6

One Bedroom Premier Apartment 1 King bed

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Tea Bag
Room Details
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One Bedroom Executive Apartment 1 King bed
9

One Bedroom Executive Apartment 1 King bed

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Tea Bag
Toothbrush
Room Details
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Superior King Room
6

Superior King Room

1 Queen bed
44m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Tea Bag
Room Details
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Two-Bedroom Deluxe Apartment
17

Two-Bedroom Deluxe Apartment

1 King bed and 2 Single bed
120m² | Floor: 2-3
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Tea Bag
Room Details
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Studio Deluxe Twin
6

Studio Deluxe Twin

2 Single bed
44m² | Floor: 2-3
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Tea Bag
Room Details
Check Availability
Superior Twin Room
9

Superior Twin Room

2 Single bed
44m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Tea Bag
Room Details
Check Availability
Studio Deluxe King
6

Studio Deluxe King

1 King bed
44m² | Floor: 2-3
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Tea Bag
Toothbrush
Room Details
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Guest Reviews(45)

4.4/5
Very Good
Verified Reviews
  • Cleanliness4.4
  • Amenities4.3
  • Location4.6
  • Service4.5
Guest User
December 27, 2023
I am very blessed Oakwood receptionist upgrade me to family room with only 50% of the regular price. The room is super nice, big and clean. It has kitchen, living room and a dining table. It even has washing machine. We felt very comfortable staying there. All the bed sheets and pillow and bolster are clean. I am definitely going back to this hotel. The location also very strategic.
Jiyong
November 19, 2023
It seems to be better for family trip, because interior facilities of the hotel are excllent. But its a bit far from center of Surabaya.
apathetic
July 22, 2023
I enjoyed the location, enjoyed the size of the room. Quite enjoyed the amenities, from coffee machine to the washer/dryer. The staff are nice and accommodating. Having said that, we had several issues for the short one night stay that we were there at. 1. The air conditioner in the master bedroom couldn't be controlled via the thermostat. We couldn't even turn it off when the room became quite chilly. Called the maintenance, they couldn't do much about it. Very disappointing. 2. Having utensils helped, but we found a dirty knife with clear food residue smeared on it. So clearly the cleaning service didn't bother checking it. Made me question the cleanliness of everything else. Also found a used mask inside one of the drawers. Yuck. 3. Some of the towels smell like they weren't cleaned/dried properly. Some of them also have clear stains (brownish, purplish..). Disturbing. All-in-all, quite a disappointing stay in my book.
Anonymous User
January 1, 2023
First time stay here, been to surabya so many times. Location near to Juanda Airport but 20-30 to city centre. Room was clean, big and nice. Have washing machine with dryer. Breakfast good even not many choices. Will consider to stay here again.
Guest User
June 14, 2023
It is located right next to Galaxy Malls so you have a decent place to hang out. If you need a place near the basketball courts GOR CLS at Kertajaya Indah Timur, this is within walking distance!
Guest User
January 31, 2023
The location is good, near Galaxy Mall, the room is spacious, the customer service is polite and helpful, the facility is good. I will stay at this hotel if I come to Surabaya again.
Rey Won
September 4, 2022
spacious room, nice view, affordable price. pasti bakalan kembali lagi ke hotel ini.
Guest User
November 25, 2022
Best hotel in surabaya
Hernandez
October 29, 2022
Hotel was convenient for my work, but otherwise may be a bit out of the way if you are planning to work on the other side of the city. Also, the road next to it has a lot of traffic and it could be heard from the room.

Property Policies

Check-in and Check-out Times
Check-in: 14:00–24:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children cannot stay at this hotel.

Cots and Extra Beds
For all room types, cots cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.

Breakfast
StyleA la carte
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Opened: 2019
  • Number of Rooms: 144
Located in Surabaya, Oakwood Hotel & Residence Surabaya is in the business district, within a 15-minute walk of Galaxy Mall and Sepuluh November Institute of Technology. This 5-star hotel is 1.2 mi (1.9 km) from Airlangga University and 2.3 mi (3.7 km) from Rumah Sakit Umum Daerah Dr. Soetomo.

Take advantage of recreation opportunities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and a hair salon.

Satisfy your appetite for lunch or dinner at the hotel's restaurant, Spice, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge.

Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 4 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Make yourself at home in one of the 144 air-conditioned rooms featuring tablet computers and Smart televisions. Your Tempur-Pedic bed comes with down comforters and Egyptian cotton sheets. Wired and wireless Internet access is complimentary, while MP3 docking stations and cable programming provide entertainment. Private bathrooms have designer toiletries and hair dryers.

Services & Amenities

Indoor Swimming Pool
Fitness Room
Bar
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

How much does it cost to stay at Oakwood Hotel & Residence Surabaya?

Prices at Oakwood Hotel & Residence Surabaya are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Oakwood Hotel & Residence Surabaya?

The closest airport is Juanda International Airport. It is 15.36km from the hotel and approximately a 29minutes journey by taxi.

What are the check-in and check-out times at Oakwood Hotel & Residence Surabaya?

The check-in time is after 14:00 and the check-out time is before 12:00.

Does Oakwood Hotel & Residence Surabaya provide airport transfer services?

No, the Oakwood Hotel & Residence Surabaya doesn't provide airport transfer services.

What amenities and services does Oakwood Hotel & Residence Surabaya have?

Oakwood Hotel & Residence Surabaya has the following amenities and services: Indoor Swimming Pool, Fitness Room, Parking.

Does Oakwood Hotel & Residence Surabaya have a swimming pool?

Yes, Oakwood Hotel & Residence Surabaya has a pool. Pool type: Indoor Swimming Pool.

Does Oakwood Hotel & Residence Surabaya have fitness amenities?

Yes, Oakwood Hotel & Residence Surabaya has fitness amenities.

Does Oakwood Hotel & Residence Surabaya provide Wi-Fi?

Please view the amenity list on the hotel page.

Does Oakwood Hotel & Residence Surabaya have non-smoking rooms?

Yes, Oakwood Hotel & Residence Surabaya has non-smoking rooms. Please view the hotel listing for details.

Does Oakwood Hotel & Residence Surabaya provide breakfast?

Yes, Oakwood Hotel & Residence Surabaya provides breakfast.

About This Property

Nearest AirportJuanda International Airport
Distance to Airport16.5KM
Nearest Train StationSurabaya Pasar Turi Train Station
Distance to Train Station10.76KM
Average Price FromAUD143
Hotel Star Rating5