Banyan Tree Suzhou Shishan
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Suzhou

Banyan Tree Suzhou Shishan

Opened in 2024
No.10 of Luxury Hotels in Jiangsu
No. 208 Fenhu Road, Suzhou New District, Jiangsu Province, China, 215011, Huqiu District, Suzhou, Jiangsu, China
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hotel overview picture
Last booked 15 mins ago on our site
4.7/5Outstanding·Excellent Location
Harry good service
Amenities
Indoor swimming poolFreeSpaFitness RoomFreePrivate ParkingFreeCar RentalBarRestaurantCaféTaxi booking serviceMeeting Room
All Amenities
Surroundings
Metro: Yushan Lu
(1.0km)
Metro: Fenhu Lu
(1.3km)
Airport: Sunan Shuofang International Airport
(37.1km)
Map

Rooms

Guest Reviews

Services & Amenities

Policies

Mountain View Suite
6

Mountain View Suite

1 King bed
90m² | Floor: 2
Has window
Free Wi-Fi
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
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Serenity Room - King
9

Serenity Room - King

1 King bed
60m² | Floor: 1
Has window
Free Wi-Fi
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
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Elegant 2-bed Room
4

Elegant 2-bed Room

2 Single bed
60m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Room Details
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Elegant Queen Room
4

Elegant Queen Room

1 King bed
60m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Room Details
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Elegant Courtyard Room
4

Elegant Courtyard Room

1 King bed
90m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Room Details
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Idyllic Twin Room
9

Idyllic Twin Room

2 Single bed
60m² | Floor: 1
Has window
Free Wi-Fi
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
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Garden View Suite
6

Garden View Suite

1 King bed
90m² | Floor: 2
Has window
Free Wi-Fi
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
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Wellbeing Sanctuary Room - Twin
8

Wellbeing Sanctuary Room - Twin

2 Single bed
60m² | Floor: 1
Has window
Free Wi-Fi
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
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Serenity Room - Twin
9

Serenity Room - Twin

2 Single bed
60m² | Floor: 1
Has window
Free Wi-Fi
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
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Lake View Suite
7

Lake View Suite

1 King bed
90m² | Floor: 2
Has window
Free Wi-Fi
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
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Wellbeing Sanctuary Room - King
8

Wellbeing Sanctuary Room - King

1 King bed
60m² | Floor: 1
Has window
Free Wi-Fi
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
Check Availability
Idyllic King Room
9

Idyllic King Room

1 King bed
60m² | Floor: 1
Has window
Free Wi-Fi
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
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Guest Reviews

4.7/5
Outstanding
489 reviews
Verified Reviews
  • Cleanliness4.7
  • Amenities4.7
  • Location4.7
  • Service4.7
Average for similar properties in Suzhou
Most Mentioned
_‍A‍P‍4‍6‍7‍7‍9‍7‍*‍*‍*‍*
June 2, 2024
This was our 2nd anniversary and we chose to have a romantic hot spring stay at this resort. The checkin was smooth and we were initially impressed with our room. Later on to my horror, I noticed that people walking by could see our hot spring which was completely exposed. Luckily, the staff were very understandable and switched us to an upgraded indoor room. The ambience of the room was filled with love and my partner was very happy 😉.
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
November 2, 2024
Harry good service
1‍3‍7‍6‍4‍9‍2‍*‍*‍*‍*
November 20, 2024
Facilities: Combination of modern technology and elegance Hygiene: Very good. There will be special staff to clean the private hot spring pool Environment: Picturesque and pleasing to the eye Service: One-on-one attentive service by a butler Welcome gift: Welcome fruit, a full plate, very rich, fresh and delicious Daily health activities: Signed up for the activity of making glutinous rice balls, hahahahaha Cheongsam experience and travel shooting: I don’t like this. Makeup needs to be booked separately. How can I take photos without makeup? My mother said that the cheongsam looks like a maid’s, so I canceled it later. She even brought high heels with her. It was a bit disappointing. Otherwise, my mother would really be willing to spend money.
Original TextTranslation provided by Google
j‍e‍n‍n‍i‍f‍e‍r‍e‍r‍e‍r‍e‍r
November 28, 2024
The overall area of ​​the hotel is not large, and the number of rooms is not large, but the overall design of the hotel is very clever, with water, scenery, and plants blending together to present a tranquil beauty. As a newly opened hotel this year, the hardware is undoubtedly good. But what I am most satisfied with is the hotel's service staff. Everyone will greet the guests with a smile. I asked the hotel staff for directions three times, and each time they accompanied me to the outside and showed me the route very carefully. If I want to take a hot spring bath at 9 o'clock in the evening, the hotel staff will come to clean the hot spring pool. I ordered takeaway and the hotel butler helped me deliver it to the room. If the hotel's hardware is five-star, the staff who stayed in the hotel this time deserves six stars. During my stay, I tried the refreshments in the lounge, which were very creative and Chinese aesthetics, and I was really impressed. I also tried the spa at Banyan Tree. The environment is undoubtedly pleasant, and the only drawback is that the cost performance is not high.
Original TextTranslation provided by Google
1‍3‍8‍1‍6‍3‍9‍*‍*‍*‍*
November 27, 2024
The overall environment is quiet, and the courtyard landscape is very design-oriented. The room is clean, and the facilities are advanced and modern. The private bath is very comfortable and private. There are many choices for breakfast, and it is delicious. I especially like the red bean dumplings, chicken feet and shrimp dumplings. The travel photography service provided by the hotel is also great. I took a photo of a cheongsam. The photographer Shi Pengfei is professional and patient, and will guide the pose. There are many choices for travel photography clothing, and the fabrics are smooth and advanced. Overall, I am very satisfied. It would be better if the hotel parking space could be larger. It is a bit difficult to park a larger car.
Original TextTranslation provided by Google
_‍W‍e‍C‍h‍a‍t‍3‍4‍0‍1‍6‍*‍*‍*‍*
November 25, 2024
The room is clean and tidy. The private hot spring is very comfortable. The privacy is also very good. The service is thoughtful and meticulous. The environment inside the hotel is very beautiful. It is very photogenic. The back door of the hotel is Shishan Square. It is very comfortable to stroll around. Overall, it is very good
Original TextTranslation provided by Google
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
November 22, 2024
Banyan Tree Suzhou Shishan is in a good location. It is quiet in the bustle. The scenery of Shishan is beautiful at night. You can stroll by the lake under Shishan in white. It is also very close to Subosi Museum and Izumiya Department Store, so it is convenient for eating, drinking and shopping. The hotel rooms are relatively spacious and comfortable, clean and hygienic. Each room has Banyan Tree's standard feature - hot spring pool. The entire hotel has a quiet and elegant environment. The breakfast is very unique. The Su-style red noodle soup tastes good and is worth a try.
Original TextTranslation provided by Google
r‍i‍l‍a‍k‍k‍u‍r‍o‍m‍i
October 9, 2024
Travel to Suzhou, settle in Banyan Tree🍂 Due to the full house during the National Day, the front desk took the initiative to upgrade the room type to Shishan Villa to compensate for the waiting time for check-out cleaning (about half an hour). In terms of room structure, the difference between Villa and other types is that Villa is located on the second floor of each building, the hot spring pool is indoors, and the floor-to-ceiling wooden windows next to the hot spring pool can be opened or closed to ensure privacy. The breakfast at Baiyun Restaurant adopts the form of half-order and half-order meals, such as red soup noodles, Suzhou wontons, shrimp dumplings, white jade square cakes and other dishes on the menu, and fruits, vegetables, desserts and Western pastries are self-service. It is worth mentioning that the design of the breakfast menu is quite innovative. It is named after the Baiyun Morning News. In addition to the dishes, it also interspersed some introductions to Shishan Banyan Tree and Banyan Tree Group. Welcome fruits and goose*stone landscape desserts were given at check-in, and silk scarves and little lions were given at check-out. Overall, this trip can be given full marks in terms of hardware facilities and service experience. Banyan Tree Shishan is highly recommended for vacation or family trips.
Original TextTranslation provided by Google
M‍1‍0‍1‍7‍2‍*‍*‍*‍*
November 17, 2024
The experience was average, I probably won’t stay here next time. The hotel also failed to provide mobile phone chargers. I didn't sleep well. There were mosquitoes and the bed was extremely soft.
Original TextTranslation provided by Google

Services & Amenities

Indoor swimming pool
Spa
Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
白云中餐厅
Style: A la carte, Buffet
Cuisine: Asian, Cantonese
Open for: Breakfast, Lunch, Afternoon tea, Dinner
Ambience: Family-friendly, Modern, Traditional, Romantic
Business hours: [Mon - Sun] 07:00-10:00, 11:30-14:00, 17:30-21:00
More Amenities
Internet
Indoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Transportation
Business Services
Front Desk Services
Languages Spoken
Food & Drink
Public Areas
Health & Wellness
Cleaning Services
Facilities for Children
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Guests Accepted
Guests from all countries/regions are welcome at this property

Child Policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
For all room types, cots can be added, but extra beds cannot be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 6 years old and under
Adding cot: Free

Breakfast
TypeChinese
StyleBuffet
Opening hours[Mon - Sun] 07:00-10:00 Open
HeightFee
Children under 1.2m in height
Free
Children between 1.2–1.4m in height
CNY 154.00 (approx. AU$ 32.96) per person
Children over 1.4m in height
CNY 308.00 (approx. AU$ 65.92) per person
Adult
Buffet:CNY 308.00 (approx. AU$ 65.92) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Service Animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 18 years old.

Paying at the Hotel

  • Cash

Frequently Asked Questions

What is the cancellation policy at Banyan Tree Suzhou Shishan?

Typically, cancellations of Banyan Tree Suzhou Shishan can receive total refund for certain days before arrival. The conditions will vary depending on the type of room and booking conditions. Check out the cancellation policy for more info.

How much does it cost to stay at Banyan Tree Suzhou Shishan?

Prices at Banyan Tree Suzhou Shishan vary depending on dates, hotel policy, and room type. Please enter your dates to see current rates.

Are there airport shuttle services at Banyan Tree Suzhou Shishan?

No, Banyan Tree Suzhou Shishan does not offer airport transfer services.

What landmarks are close to Banyan Tree Suzhou Shishan?

Banyan Tree Suzhou Shishan is located in Suzhou, close to landmarks such as Suzhou Museum West, which is 360m from your search (straight-line distance).

Does Banyan Tree Suzhou Shishan have a pool?

Yes, Banyan Tree Suzhou Shishan has a swimming pool for guests to enjoy.

What amenities & services does Banyan Tree Suzhou Shishan offer?

Banyan Tree Suzhou Shishan offers a range of popular amenities including Swimming Pool, Spa, Fitness Room.

Does Banyan Tree Suzhou Shishan provide breakfast?

Yes, guests staying at Banyan Tree Suzhou Shishan can enjoy breakfast during their stay. Breakfast option(s): Chinese.

Is there a restaurant at Banyan Tree Suzhou Shishan?

Yes, Banyan Tree Suzhou Shishan has an on-site restaurant offering Asian, Cantonese cuisine.

What time are check-in & check-out at Banyan Tree Suzhou Shishan?

Banyan Tree Suzhou Shishan check-in begins at 15:00. Check-out time is 12:00.

Are pets allowed at Banyan Tree Suzhou Shishan?

No, pets are not permitted at Banyan Tree Suzhou Shishan.

About This Property

Nearest AirportSunan Shuofang International Airport
Distance to Airport37.24KM
Nearest Train StationSuzhou Railway Station
Distance to Train Station11.31KM
Nearest Metro StationYushan Lu
Distance to Metro Station1.04KM
Average Price FromAUD798
Hotel Star Rating5