Pan Pacific Suzhou
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Suzhou
Pan Pacific Suzhou
No.20 of Cultural Hotels in Jiangsu
No.259 Xinshi Road, Gusu District, Suzhou, Jiangsu 215007, China
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Pan Pacific Hotels Group is a member of Singapore-listed UOL Group Limited, one of Asia’s most established hotel and property companies with an outstanding portfolio of investment and development properties. Based in Singapore, Pan Pacific Hotels Group owns and/or manages close to 50 hotels, resorts and serviced suites including those under development in 29 cities across Asia, Oceania, North America and Europe.Pan Pacific Hotels Group comprises three brands: "Pan Pacific", PARKROYAL COLLECTION, and PARKROYAL. Show More
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Last booked 6 mins ago on our site
4.6/5Very Good·Excellent Location
Such a majestic place, the hotel itself is a place to explore. Fantastic service. Spacious room.
KosovoAll 7,134 Reviews
Amenities
Indoor swimming poolFreeFitness RoomPrivate ParkingFreePriority airport pick-upTennis CourtGolf Simulator4 RestaurantsCaféTaxi booking servicePriority airport drop-off
All Amenities
Surroundings
Metro: Xinshiqiao
(530m)
Metro: Nanmen
(640m)
Airport: Sunan Shuofang International Airport
(39.6km)
Map
Rooms
Guest Reviews
Services & Amenities
Policies
4
Deluxe Room (2 beds)
2 Single bed
32-36m² | Floor: 1-2
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Daily Housekeeping
Bath Towel
Check Availability
5
Premier Twin
2 Single bed
32-36m² | Floor: 3-5
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Daily Housekeeping
Bath Towel
Check Availability
5
Family Triple Room
1 Queen bed and 1 Single bed
36m² | Floor: 1,3
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Daily Housekeeping
Bath Towel
Check Availability
6
Triple Bedroom Executive Suite
Bedroom 1:2 Single bed ● Bedroom 2:2 Single bed ● Bedroom 3:1 Queen bed
153m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Daily Housekeeping
Bath Towel
Check Availability
4
Family Suite
Bedroom 1:1 Queen bed ● Living Room:1 Single bed
64m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Daily Housekeeping
Children's Toys
Check Availability
5
Executive Suite
1 Queen bed
105m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Daily Housekeeping
Bath Towel
Check Availability
4
Deluxe Suite
1 Queen bed
64m² | Floor: 3-5
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Daily Housekeeping
Bath Towel
Check Availability
4
Deluxe Room (Double Bed)
1 Queen bed
32-36m² | Floor: 1-2
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Daily Housekeeping
Bath Towel
Check Availability
5
Premier King
1 Queen bed
32-36m² | Floor: 3-5
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Daily Housekeeping
Bath Towel
Check Availability
2
Standard 2-bed Room
2 Single bed
30-32m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Daily Housekeeping
Bath Towel
Check Availability
6
Two Bedroom Executive Suite
Bedroom 1:1 Queen bed ● Bedroom 2:2 Single bed
110m² | Floor: 3-4
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Daily Housekeeping
Check Availability
6
Premier View King
1 Queen bed
32-36m² | Floor: 4-5
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Daily Housekeeping
Bath Towel
Check Availability
10
Wu Gong Hall
Bedroom 1:1 King bed ● Bedroom 2:1 Queen bed ● Bedroom 3:2 Single bed
1000m² | Floor: 3
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Daily Housekeeping
Tableware
Check Availability
5
Premier Balcony King
1 Queen bed
36m² | Floor: 1-5
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Daily Housekeeping
Bath Towel
Check Availability
4
Family Two Bedrooms
Bedroom 1:1 Queen bed ● Bedroom 2:1 Queen bed
64m² | Floor: 2-5
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Daily Housekeeping
Bath Towel
Check Availability
4
Executive Pagpda Suite
1 Queen bed
64m² | Floor: 3-4
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Daily Housekeeping
Bath Towel
Check Availability
4
Premier Balcony Suite
1 Queen bed
68m² | Floor: 3-4
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Daily Housekeeping
Bath Towel
Check Availability
5
Deluxe Twin
2 Single bed
32-36m² | Floor: 1-2
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Daily Housekeeping
Bath Towel
Check Availability
5
Deluxe King
1 Queen bed
32-36m² | Floor: 1-2
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Daily Housekeeping
Bath Towel
Check Availability
4
Premier Balcony Twin
2 Single bed
36m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Daily Housekeeping
Bath Towel
Check Availability
Hide Room Types
Guest Reviews
4.6/5
Very Good
7134 reviews
Verified Reviews- Cleanliness4.6
- Amenities4.6
- Location4.7
- Service4.6
Average for similar properties in Suzhou
JetChong
December 7, 2024
The best stay over my entire China itinerary! Very well maintained compound and room. Near to metro station and in fact it's attached to a tourism spot - 盘门. The hotel itself is as good as a tourist spot, no joke!!
Very good hospitality, specifically from XingYu and XuHeng. Good spread of breakfast as well!
I would come back to SuZhou just to visit this hotel again! I am just out of words how good this stay experience is.
Anonymous User
November 29, 2024
Everything about this hotel is great. The stay itself is an attraction. Rooms and surroundings are stunning. Was impressed all the way from the outside to the interior. Breakfast was decent but not the best.
Anonymous User
November 26, 2024
2nd stay here! Was really contemplating if I should stay here because when I first stayed last year, the room was really old. I think they refurbished it. It looks better now! I love the room this time. Was surprised to find a fridge, microwave and sink inside.
Pan pacific suzhou is an attraction by itself. With unlimited access to pan men, this is really a perfect stay if you are planning on taking a leisure trip. A little further from the main tourist sites but still doable. I'm really happy the rooms are now renovated!!
Service was also great!! Everyone was eager to help. Will be back a third time.
Breakfast was so so though. Not really worth in my opinion. Just go eat Rui Noodle Restaurant that can also be found within the hotel.
Kosovo
November 25, 2024
Such a majestic place, the hotel itself is a place to explore. Fantastic service. Spacious room.
Whenever
November 16, 2024
Absolutely love this hotel, it’s so gorgeous and full of historical culture. The free access to 盘门is an icing on the cake!
Shane Chia Pei Wen
November 16, 2024
The hotel room was huge and it comes with a bathtub too. You will also be able to visit “pan men” for free if you are staying at this hotel. You will get to enjoy the attractions as there are less people as compared to the other popular garden in Suzhou
Mrsjdt
November 28, 2024
Beautiful hotel . Had a lovely stay . Hotel garden is beautiful and free . Totally worth the price
Anonymous User
November 3, 2024
Old hotel but we love the hotel view also love the great customer service by helping me to solve my parcel issue ! Will recommend to friends and family
Tam
November 4, 2024
I had an outstanding experience at Pan Pacific SuZhou.The hotel left a very good impression from the moment we arrived, with its warm atmosphere and attentive staff. We received excellent service throughout our stay, and the team went above and beyond to make us feel comfortable.
A special shoutout to 张璐瑶Mia, who was incredibly helpful and guided us on booking of train with ease and also helping us with our luggage. Her knowledge and willingness to assist made our stay so much smoother, and we truly appreciated her dedication.
The rooms were clean, spacious, and well-maintained, offering a relaxing escape. The amenities were top-notch, and every interaction with the staff left us feeling valued. I highly recommend to anyone looking for a seamless and enjoyable stay. Thank you to the entire team for a memorable experience !
Services & Amenities
Most Popular Amenities
Indoor swimming pool
Free
Fitness Room
Private Parking
Free
Priority airport pick-up
Additional charge
Tennis Court
Golf Simulator
4 Restaurants
Café
Taxi booking service
Priority airport drop-off
Additional charge
Station Pick-Up Service
Additional charge
Meeting Room
Additional charge
Multi-Function Room
Secretarial Services
Robot Service
Children's Pool
Children's Playground
Free
24-Hour Front Desk
Wi-Fi in Public Areas
Free
Luggage Storage
Free
Guest Laundry
Indoor swimming pool
Fitness Room
4 Restaurants
Meeting Room
Children's Playground
4 Restaurants
海天楼（中餐厅）
Style: A la carte
Cuisine: Chinese
Open for: Lunch, Dinner
Ambience: Traditional
Dining options: Reservations available
西餐厅
Style: Buffet
Cuisine: Asian
Open for: Breakfast, Dinner
Ambience: Traditional, Romantic
吴宫瑞面
Cuisine: Asian
Open for: Breakfast, Lunch, Dinner
Ambience: Traditional, Romantic
Sun Ray禧禾意大利灵感餐厅
Style: A la carte
Cuisine: Italian
Open for: Lunch, Dinner
Ambience: Romantic
Dining options: Reservations available
More Amenities
Internet
Wi-Fi in Public Areas
Free
2 Swimming pools
Indoor swimming poolFree
Pool with view
Towels
Adults only
Opening times
Business hours
Outdoor swimming poolTemporarily closed
Pool with view
Swimming Pool Umbrella
Towels
No restrictions
Opening times
Business hours
Notice
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private Parking
Free
Transportation
Taxi booking service
Priority airport pick-up
Additional charge
Station Pick-Up Service
Additional charge
Priority airport drop-off
Additional charge
Station Drop-Off Service
Additional charge
Business Services
Meeting Room
Additional charge
Postal Service
Fax/Copying Service
Wedding Service
Multi-Function Room
Secretarial Services
Front Desk Services
Porter/Bellhop
Luggage Storage
Free
Wake-Up Call
Concierge Service
VIP Check-In Service
24-Hour Front Desk
Express Check-In and Check-Out
Languages Spoken
English
Chinese
Food & Drink
Café
Room Service
Public Areas
Elevator
No Smoking in Public Areas
Smoking Area
Public Audio System
Non-Smoking Floor
Central Ventilation System
Robot Service
Garden
Non-Smoking in All Rooms
Health & Wellness
Tennis Court
Golf Simulator
Fitness Room
Cleaning Services
Laundry Service (On-Site)
Additional charge
Dry Cleaning
Additional charge
Ironing Service
Clothes Dryer
Clothes Steamer
Guest Laundry
Facilities for Children
Children's Playground
Free
Children's Slippers
Children's Bathrobe
Kids' Toothbrush
Children's Pool
Accessibility
Accessible Rooms Available
Handrails in Stairways
Stair-Free Property Entrance
Wheelchairs Available On-Site
Safety & Security
CCTV In Public Areas
Fire Alarm
Access Control System
Fire Extinguisher
Smoke Detector
Security Alarm
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Guests Accepted
Guests from all countries/regions are welcome at this property
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
For all room types, cots can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 3 years old and under | Adding cot: Free |
Breakfast
TypeWestern, Chinese
StyleBuffet
Opening hours [Mon - Fri] 06:30-10:00 Open
[Sat - Sun] 06:30-10:30 Open
| Height | Fee |
|---|---|
Children under 1.2m in height | Free |
Children between 1.2–1.4m in height | CNY 64.00 (approx. AU$ 13.86) per person |
Children over 1.4m in height | CNY 128.00 (approx. AU$ 27.72) per person |
Adult | Buffet:CNY 128.00 (approx. AU$ 27.72) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the duration of your stay. The charge is CNY 500.00 (approx. AU$ 108.27) per night.
Deposit Payment Methodscash, credit card, debit card, third-party payment service
Deposit Refundwithin 7 days after check-out, deposits can be returned to the original account of payment or not to the original account of payment.
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
Property Description
- Opened: 1999
- Renovated: 2020
- Number of Rooms: 336
Pan Pacific Hotels Group is a member of Singapore-listed UOL Group Limited, one of Asia’s most established hotel and property companies with an outstanding portfolio of investment and development properties. Based in Singapore, Pan Pacific Hotels Group owns and/or manages close to 50 hotels, resorts and serviced suites including those under development in 29 cities across Asia, Oceania, North America and Europe.Pan Pacific Hotels Group comprises three brands: "Pan Pacific", PARKROYAL COLLECTION, and PARKROYAL.
Located in the Historic Ancient Town area and adjacent to the Panmen Gate scenery spot, Pan Pacific Suzhou has easy access to a wide range of the city’s famous attractions. It makes convenient public transportation from the hotel with just 5 minutes’ walk to the Metro Line 4 Nan Men Station and Line 5 Xin Shi Qiao Station. The hotel holds exquisite features of scenic gardens, sculptured bridges, rushing water and towers to display the history and culture of this garden city in China. Each of the rooms and suites at the hotel offers you a refreshing garden view or the spectacular sight of the Panmen Scenery, even a view of famous Ruiguang Pagoda from some ones. All guestrooms feature high-speed Internet access, a work desk station and other conveniences for business and leisure travellers. Garden Brasserie is an all-day-dining restaurant offering a wide variety of Asian and Western dish for buffets and a la carte. Hai Tien Lo Chinese restaurant features authentic Suzhou cuisine, well-known Huaiyang cuisine and specialties from other parts in China. Guests can experience the hotel’s state-of-the-art fitness centre outfitted with latest equipment, picturesque outdoor swimming pool and temperature-controlled indoor swimming pool to rejuvenate your soul, as well as, Children Playroom.
Located in the Historic Ancient Town area and adjacent to the Panmen Gate scenery spot, Pan Pacific Suzhou has easy access to a wide range of the city’s famous attractions. It makes convenient public transportation from the hotel with just 5 minutes’ walk to the Metro Line 4 Nan Men Station and Line 5 Xin Shi Qiao Station. The hotel holds exquisite features of scenic gardens, sculptured bridges, rushing water and towers to display the history and culture of this garden city in China. Each of the rooms and suites at the hotel offers you a refreshing garden view or the spectacular sight of the Panmen Scenery, even a view of famous Ruiguang Pagoda from some ones. All guestrooms feature high-speed Internet access, a work desk station and other conveniences for business and leisure travellers. Garden Brasserie is an all-day-dining restaurant offering a wide variety of Asian and Western dish for buffets and a la carte. Hai Tien Lo Chinese restaurant features authentic Suzhou cuisine, well-known Huaiyang cuisine and specialties from other parts in China. Guests can experience the hotel’s state-of-the-art fitness centre outfitted with latest equipment, picturesque outdoor swimming pool and temperature-controlled indoor swimming pool to rejuvenate your soul, as well as, Children Playroom.