Crowne Plaza SUZHOU by IHG
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Crowne Plaza SUZHOU by IHG

Experience at Crowne Plaza SUZHOU by IHG, the 5-star hotel in Suzhou. It boasts an 9.7/10 rating from 13539 guests, perfectly combining quality with excellent value. Prices begin at just AU$ 114.

Check in & Check out

From 15:00 until 12:00

Nearby Attraction

Jinji Lake Music Fountain

Jinji Lake Scenic Area: 0.52km from the hotel

Huxijie Art Museum: 0.45km from the hotel

Mini Mars Family Center (Oriental Gate Branch): 0.66km from the hotel

Pets policy: Pets are not allowed.

Crowne Plaza SUZHOU by IHG

2026 Asia 100 - Scenic Hotels
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English-speaking staff
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Currency exchange
Most card payments accepted
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Amenities
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Property Description
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Everything is good. Service from Labelle and Chloe are very friendly.
Surroundings
Metro: Yanyuqiao
(820m)
Metro: Dongfangzhimen
(850m)
Airport: Wuxi Shuofang Airport
(40.4km)
Train: Suzhou Industrial Park Railway Station
(5.3km)
Train: Suzhou Railway Station
(9.6km)
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4

Deluxe Queen Room

1 King bed and 2 Double bed
84m² | Floor: 2-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Toothbrushes
Room Details
Check Availability
4

Family Room (King Bed)

1 King bed
42m² | Floor: 1-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Toothbrushes
Room Details
Check Availability
4

Guestroom

1 Single bed and 1 Queen bed
42m² | Floor: 2-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
4

Pilot Double Bed Suite

1 King bed
158m² | Floor: 9
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
4

Nai Long Lake-view Family Room

1 King bed
42m² | Floor: 2-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Toothbrushes
Room Details
Check Availability
4

Executive Room - Lake-View (2 beds)

2 Double bed
42m² | Floor: 6-8
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
4

Family Suite - Lake-View

1 King bed and 1 Bunk bed
70m² | Floor: 2-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Toothbrushes
Room Details
Check Availability
4

Captain Suite

1 King bed
70m² | Floor: 2-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
5

Executive Room

1 King bed or 2 Double bed
42m² | Floor: 6-7
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
4

Superior Caring Double Bed Room

1 Queen bed
38m² | Floor: 1-5,9
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
4

Deluxe Lake-view Room

1 King bed or 2 Double bed
42m² | Floor: 2-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
4

Crowne Plaza Deluxe Double Room

1 King bed
42m² | Floor: 2-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
8

Deluxe Room

1 King bed or 2 Double bed
42m² | Floor: 1-5,9
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
4

Crowne Plaza Deluxe Twin Room

2 Double bed
42m² | Floor: 2-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
5

Deluxe Lake-view Room

1 King bed or 2 Double bed
42m² | Floor: 2-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
4

Deluxe Room - Lake-View (2 beds)

2 Double bed
42m² | Floor: 2-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
4

Deluxe Premier Room - Lake-View (Double bed)

1 King bed
42m² | Floor: 2-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
5

Executive River View Room

1 King bed or 2 Double bed
42m² | Floor: 6-8
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
4

Deluxe Superior Room (Double bed)

1 King bed
42m² | Floor: 1-5,9
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
4

Crown Family Suite

1 Single bed and 1 Queen bed
42m² | Floor: 2-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Shower
Room Details
Check Availability
5

Executive Room (Double bed)

1 King bed
42m² | Floor: 6-7
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
4

Executive Room (2 beds)

2 Double bed
42m² | Floor: 6-7
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
4

Deluxe Premier Room - Lake-View (2 beds)

2 Double bed
42m² | Floor: 2-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
4

Navigator Double Bed Suite

1 King bed
88-96m² | Floor: 1,8-9
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
4

Executive Room - Lake-View (Double bed)

1 King bed
42m² | Floor: 6-8
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
4

Deluxe Room - Lake-View (Double Bed)

1 King bed
42m² | Floor: 2-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
4

Deluxe Superior Room (2 beds)

2 Double bed
36-42m² | Floor: 1-5,9
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
4

Explorer Double Bed Suite

1 King bed
88m² | Floor: 8-9
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
Hide Room Types

147 guests in a row gave their stay a positive rating.This property hasn't received any negative reviews in the past 1 month.
Average for similar properties in Suzhou
Most Mentioned
Review summary
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Cleanliness: The hotel maintains high standards of cleanliness, with rooms consistently described as spotless and comfortable. Guests appreciate the attention to detail in housekeeping, contributing to a comfortable and enjoyable stay.(based on 2,374 reviews)
c‍h‍e‍n‍y‍i‍n‍g‍8‍6
February 7, 2026
The cruise ship theme design is truly unique. The rooms are spacious and spotless, with soft and comfortable bedding, and thoughtful bathroom facilities. The staff provides meticulous and attentive service, making the entire stay, from check-in to check-out, incredibly warm and pleasant. The breakfast offers a rich variety, combining local Suzhou specialties with international flavors. It's within walking distance of Suzhou Center, making it very convenient for getting around. With a swimming pool, kids' play area, and other comprehensive facilities, it's perfectly suited for both business travelers and family trips, offering excellent value for money. I will definitely stay here again on my next visit to Suzhou! Starfish and Scallop.
Original TextTranslation provided by Google
K‍a‍f‍e‍i‍k‍a‍f‍e‍i‍☕‍️
February 7, 2026
Staying at the Holiday Inn Suzhou Jingui was a delightful surprise! The cruise-themed design is unique and charming. My executive room even had a small balcony, and the bedding was super comfy, with thoughtful amenities in the bathroom. The staff were all incredibly warm, attentive, and responsive. It's within walking distance of Suzhou Center, making getting around super convenient. The breakfast spread was extensive, with authentic Suzhou-style dishes. It's perfect for both business and leisure, offering a truly amazing experience! Dolphins and scallops
Original TextTranslation provided by Google
F‍e‍i‍t‍i‍a‍n‍x‍i‍a‍o‍t‍u‍z‍h‍u
February 7, 2026
This hotel boasts a prime, unobstructed view of Jinji Lake, directly facing Suzhou's iconic landmark, the 'Gate of the Orient.' Strolling along the lake in the early morning and admiring the neon lights reflecting on the water in the evening were both absolutely perfect. Getting around and shopping are also convenient, with Suzhou Center Mall just nearby. The efficient check-in by the front desk, the meticulous response from room service, the well-equipped gym, and the professional spa center all made this stay highly recommended. 5/5 stars!
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 7, 2026
Stepping into the lobby, the iconic cruise ship design, combined with the shimmering lake view outside, instantly set a perfect vacation mood. The room was spotless. The Gate of the Orient and the glistening lake complemented each other beautifully. What truly stood out were the details: soft, comfortable bedding, excellent water pressure in the bathroom, and thoughtful turn-down service. Breakfast was abundant, with the Suzhou-style noodles being a delicious and warming highlight. This hotel perfectly accommodates both families and business travelers. The staff's warm smiles and the front desk's swift, professional responses made every stay a memorable experience. Highly recommended.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 7, 2026
This isn't our first time staying at the Crowne Plaza Suzhou, and it always feels so welcoming. The hotel's service and the cleanliness of the rooms are truly memorable. We had a wonderful four-night stay, and a big thank you to all the staff who assisted us. We'll be back again soon! Wishing the Crowne Plaza Suzhou good luck and success in the Year of the Horse!
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 31, 2026
Strategically located in the heart of the industrial park and adjacent to the International Expo Center, this hotel is exceptionally convenient for business travelers. The executive lounge offers a tranquil environment, and the meeting facilities are well-equipped and efficient. The professional service team ensures all business activities run smoothly, making it a reliable choice for corporate guests. The hotel's distinctive 'cruise ship' design is its hallmark, resembling a luxurious liner docked by Jinji Lake. The interior boasts modern and elegant design, with attention to detail evident from the lobby to the guest rooms. A stay here isn't just about rest; it's a unique journey immersed in architectural beauty and picturesque lake views.
Original TextTranslation provided by Google
P‍i‍n‍g‍c‍h‍a‍n‍g‍x‍i‍n‍6‍6‍6‍6‍6
January 30, 2026
This five-star hotel truly has it all! The lakeside views are absolutely stunning, and the nearby park is quiet and beautifully lit, perfect for a relaxing stroll. Both the breakfast and the Chinese restaurant have their own unique charms. The Abalone Prince restaurant, in particular, offers rich, flavorful dishes that are ideal for business dining, and the scenery there is top-notch!
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 30, 2026
The hotel's location is fantastic, right on the lake with breathtaking views. The room is spacious, the bedding is very comfortable, and the breakfast spread is generous. It definitely lives up to five-star hotel standards. The only downside was a strange odor in the bathroom, suggesting it might not have been cleaned thoroughly. Everything else was great.
Original TextTranslation provided by Google

Services & Amenities

臻炉逸海鲜姿造
Cuisine: Seafood
Open for: Brunch, Lunch, Dinner
Business hours: [Mon - Sun] 11:00-14:00, 17:00-21:30
皇冠宴会厅
Cuisine: Cantonese
棕榈岛餐厅
Cuisine: BBQ, Seafood
Open for: Dinner
Business hours: [Mon - Sun] 17:00-21:00
马里亚纳·酒吧
Business hours: [Mon - Sun] 14:30-24:00
鲍鱼王子(星港街店)
Cuisine: Cantonese
Business hours: [Mon - Sun] 11:00-14:00, 17:00-21:00
艇吧TBoat西餐厅
Open for: Dinner
Business hours: [Mon - Fri] 16:00-22:00,[Sat - Sun] 11:30-23:00
香茗舫(Fragrance)
Open for: Afternoon tea
Business hours: [Mon - Sat] 09:00-21:00,[Sun] 09:00-18:00
圣汐西餐厅
Open for: Breakfast, Lunch, Dinner
Special dietary options: Vegetarian
Business hours: [Tues - Sun] 06:00-10:00, 11:30-14:00, 17:30-21:00,[Mon] 06:00-10:00
Indoor swimming poolFree
Outdoor swimming poolFree

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Guests Accepted
Guests from all countries/regions are welcome at this property

Child policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
For all room types, cots can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 1 year old and under
Extra cot: Free

Breakfast
StyleBuffet
HeightFee
Children under 1.2m in height
Free
Children between 1.2–1.4m in height
CNY 68.00 (approx. AU$ 13.98) per person
Children over 1.4m in height
CNY 170.00 (approx. AU$ 34.93) per person
Adult
Buffet:CNY 170.00 (approx. AU$ 34.93) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the number of rooms you book. The charge is CNY 500.00 (approx. AU$ 102.73) per room.
Deposit Payment MethodsThis property accepts cash, credit cards, debit cards and third party payment services
Deposit RefundWithin 7 days after check-out

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

  • Cash

Property Description

  • Opened: 2009
  • Renovated: 2019
  • Number of Rooms: 388
Phone:+86-512-67616688
Crowne Plaza Suzhou is a luxury cruise-themed hotel, adjacent to the beautiful Jinji Lake, via the exit of the Shanghai-Nanjing Expressway Park, along Xiandai Avenue and straight to Xinggang Street. Leisure and entertainment facilities such as the trail around the lake, the Gate of the East, Suzhou Center, Hubin Xintiandi, Ligong Causeway, Suzhou Eye, the International Expo Center, the Cultural and Arts Center, the Olynpic Sports Center are within easy reach.

The hotel has elegantly furnished rooms, full of modern atmosphere and cruise elements, with a panoramic view of the garden and lake. Sun Seeker, an all-day dining restaurant that gathers global delicacies, Zhen Hotpot, a seafood restaurant that uses signature spring water pots to restore fresh and authentic flavors, and Prince Restaurant, a Chinese restaurant that inherits the essence of royal chef cooking, present you with mouth-watering excellent food and considerate service. Taste the elegance of tea and the delicacy of afternoon tea at Fragrance tea house, relish the mellowness of wine at Mariana atrium lounge and the moving music of the resident singer. Here are completely different styles of places for you to rest and relax. If you like sports, you can come to the indoor and outdoor swimming pools, enjoy the beautiful view of Jinji Lake while exercising, and there are also well-equipped gymnasiums to choose from.

The hotel's thoughtful parent-child facilities and services make your travel with your children easier and more enjoyable. The room can provide children's bathrobes, slippers, toothbrushes and other children's products. The hotel has two indoor and outdoor Kids' Gardens. Inspired by the ocean, the indoor Kids’ Garden - Little Captain Club - brings extra delight and enjoyment to the time when family members come together for a vacation.

You might be wondering

What is the cancellation policy for Crowne Plaza SUZHOU by IHG?

The cancellation policy for Crowne Plaza SUZHOU by IHG varies depending on the type of room and booking conditions.

How much does it cost at Crowne Plaza SUZHOU by IHG?

Prices at Crowne Plaza SUZHOU by IHG change according to dates, hotel policy, and other factors. Please search for the dates you wish to stay to view prices.

Does Crowne Plaza SUZHOU by IHG have airport transfer services?

No, Crowne Plaza SUZHOU by IHG doesn't offer airport transfer services.

What are Crowne Plaza SUZHOU by IHG nearby landmarks?

Nearby attractions to Crowne Plaza SUZHOU by IHG include Huxijie Art Museum, only 450m from your search (straight-line distance) away.

Does Crowne Plaza SUZHOU by IHG provide a pool?

Yes, Crowne Plaza SUZHOU by IHG has a swimming pool for guests.

What amenities or services does Crowne Plaza SUZHOU by IHG offer?

Crowne Plaza SUZHOU by IHG has amenities including Shuttle Bus Service.

Is there a restaurant in Crowne Plaza SUZHOU by IHG?

Yes, Crowne Plaza SUZHOU by IHG has a restaurant serving a variety of Seafood, Cantonese, Seafood, BBQ, Cantonese dishes made with fresh, high-quality ingredients.

What are check-in & check-out time at Crowne Plaza SUZHOU by IHG?

Check-in at Crowne Plaza SUZHOU by IHG starts from 15:00, and the standard check-out time is by 12:00.

Are pets welcome at Crowne Plaza SUZHOU by IHG?

No, pets are not welcome at Crowne Plaza SUZHOU by IHG.

About This Property

Nearest AirportWuxi Airport
Distance to Airport40.74KM
Nearest Train StationSuzhou Industrial Park Railway Station
Distance to Train Station5.29KM
Nearest Metro StationDongfangzhimen
Distance to Metro Station0.64KM
Average Price FromAUD515
Hotel Star Rating5
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