Kempinski Hotel Suzhou

No.1 Guobin Road, Suzhou, 215021, Jiangsu, ChinaShow on map
Opened: 2008 Situated along Jinjihu Avenue, the Kempinski Hotel Suzhou (Suzhou Jinjihu Kaibinsiji Dajiudian) emerges from the parkland of Jinji Lake International Golf Course. The surroundings of both the hotel property and the 27-hole golf course are refreshingly lush with trees and picturesque landscaping providing an atmosphere of tranquility and peace. The hotel is served by Shanghai's Hongqiao and Pudong International airports (1-1.5 hours), Wuxi Airport (40 minutes) and Hangzhou Xiaoshan International Airport (2 hours). Suzhou is just a 20 minute train ride away. Chinese food lovers can check out Wang Hu Ge for palate-pleasing Cantonese and Huaiyang dishes. The Western restaurant serves superbly prepared buffets and à la carte dishes. Guests can also enjoy freshly brewed beer or Bavarian specialties in Palauner Brauhaus or relax with cocktails, cognacs and wines in the stylish hotel bar. The Kempinski hosts events and functions in its grand pillarless hall and numerous multifunctional rooms, which come with all the necessary multimedia gear. Guests can bump up their oxygen intake with a visit to the gym, indoor heated swimming pool, tennis court and squash court. For more relaxed pursuits, the hotel also offers billiards, chess and cards games. Other leisure options include a 2-story spa and of course, a wide range of golfing activities.Show More

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  • Very Clean4.7
  • Great Amenities4.5
  • Great Location4.5
  • Excellent Service4.7
  • 4.7/5Outstanding

    Delicious breakfast, Great for kids
    98% Recommended
  • Very Clean4.7
  • Great Amenities4.5
  • Great Location4.5
  • Excellent Service4.7
  • 4.7/5Outstanding

    Delicious breakfast, Great for kids
    98% Recommended
    • 45.8km
    • 10.8km
    • 2.5km
    No places of interest within 1000m
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    Wi-Fi in designated areas
    Airport pickup service
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    Non-smoking floor
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    Premier Deluxe Room - Golf Course-View
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    48m²6-10F
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    Air conditioningSeparate shower roomBathtubRefrigerator
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    Buffet breakfast, extra CNY178.00
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    Buffet breakfast, extra CNY178.00
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    1 Breakfast
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    2 single beds
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    2 Breakfasts
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    2 Breakfasts
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    Deluxe Lake-View Room
    Lake view
    48m²4-18F
    |
    Air conditioningSeparate shower roomBathtubRefrigerator
    Photos and Amenities
    Buffet breakfast, extra CNY178.00
    Non-refundable
    Confirmed within 1 hour
    Provided by our partners
    1 king bed
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    Buffet breakfast, extra CNY178.00
    Non-refundable
    Confirmed within 1 hour
    Provided by our partners
    2 single beds
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    Best price with 1 breakfast
    1 Breakfast
    Non-refundable
    Confirmed within 1 hour
    Provided by our partners
    1 king bed
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    1 Breakfast
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    Provided by our partners
    2 single beds
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    Best price with 2 breakfasts
    2 Breakfasts
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    1 king bed
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    2 Breakfasts
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    Confirmed within 1 hour
    Provided by our partners
    2 single beds
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    Best price with free cancellation
    Free cancellation before 19 September 2021, 18:00 (hotel's local time)
    Buffet breakfast, extra CNY178.00
    Confirmed within 1 hour
    Provided by our partners
    /
    1 king bed or 2 single beds
    Book
    Free cancellation before 19 September 2021, 18:00 (hotel's local time)
    Buffet breakfast, extra CNY178.00
    Confirmed within 1 hour
    Provided by our partners
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    1 king bed or 2 single beds
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    Deluxe Golf-View Room
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    48m²4-18F
    |
    Air conditioningSeparate shower roomBathtubRefrigerator
    Photos and Amenities
    Buffet breakfast, extra CNY178.00
    Non-refundable
    Confirmed within 1 hour
    Provided by our partners
    1 king bed
    Book
    Buffet breakfast, extra CNY178.00
    Non-refundable
    Confirmed within 1 hour
    Provided by our partners
    2 single beds
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    Best price with 2 breakfasts
    2 Breakfasts
    Non-refundable
    Confirmed within 1 hour
    Provided by our partners
    2 single beds
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    2 Breakfasts
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    1 king bed
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    Premier Deluxe Room - Lake-View
    Lake view
    48m²6-10F
    |
    Air conditioningSeparate shower roomBathtubRefrigerator
    Photos and Amenities
    Best price with free cancellation
    Free cancellation before 19 September 2021, 18:00 (hotel's local time)
    Instant Confirmation
    Buffet breakfast, extra CNY178.00
    /
    1 king bed or 2 single beds
    Book
    FREE cancellation! You may cancel for free before check-in.
    Instant Confirmation
    Buffet breakfast, extra CNY178.00
    /
    1 king bed or 2 single beds
    No Credit Card Required
    Book
    Best price with 1 breakfast
    1 Breakfast
    Free cancellation before 19 September 2021, 18:00 (hotel's local time)
    Instant Confirmation
    /
    1 king bed or 2 single beds
    Book
    1 Breakfast
    FREE cancellation! You may cancel for free before check-in.
    Instant Confirmation
    /
    1 king bed or 2 single beds
    No Credit Card Required
    Book
    Best price with 2 breakfasts
    2 Breakfasts
    Free cancellation before 19 September 2021, 18:00 (hotel's local time)
    Instant Confirmation
    /
    1 king bed or 2 single beds
    Book
    2 Breakfasts
    FREE cancellation! You may cancel for free before check-in.
    Instant Confirmation
    /
    1 king bed or 2 single beds
    No Credit Card Required
    Book
    2 Breakfasts
    Non-refundable
    Confirmed within 1 hour
    Provided by our partners
    1 king bed
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    2 Breakfasts
    Non-refundable
    Confirmed within 1 hour
    Provided by our partners
    2 single beds
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    Deluxe Executive Lake-View Room
    Lake view
    48m²18-22F
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    Air conditioningSeparate shower roomBathtubRefrigerator
    Photos and Amenities
    Best price with 2 breakfasts
    2 Breakfasts
    Free cancellation before 19 September 2021, 12:00 (hotel's local time)
    Instant Confirmation
    /
    1 king bed or 2 single beds
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    2 Breakfasts
    Non-refundable
    Confirmed within 1 hour
    Provided by our partners
    /
    1 king bed or 2 single beds
    Book
    2 Breakfasts
    Non-refundable
    Confirmed within 1 hour
    Provided by our partners
    1 king bed
    Book
    2 Breakfasts
    Non-refundable
    Confirmed within 1 hour
    Provided by our partners
    2 single beds
    Book
    Deluxe Executive Golf-View Room
    View
    48m²18-22F
    |
    Air conditioningSeparate shower roomBathtubRefrigerator
    Photos and Amenities
    Best price with 2 breakfasts
    2 Breakfasts
    Non-refundable
    Confirmed within 1 hour
    Provided by our partners
    1 king bed
    Book
    2 Breakfasts
    Non-refundable
    Confirmed within 1 hour
    Provided by our partners
    2 single beds
    Book

    Reviews(2625 verified guest reviews)

    • Guest User

      China

      • Executive Suite
      • Stayed in August 2021
      • Families
      • 4 Reviews
      5/ 5
      Perfect

      During the epidemic, the check-in management is super strict. The executive suite is super large. Although the decoration is a bit old, the staff in the hotel, restaurant and beer hall are very friendly and responsive, especially the foreign manager of the restaurant is very enthusiastic and polite. The weather is not very good during the stay. Basically I ate and drank in the hotel before I went out. The children’s playground was a little small. Our aunt who went to more than nine o'clock was still doing sanitation. It looked very clean. At least played a round and the soles of the feet were not dirty. During the epidemic, there are few people and it is good to all the staff.

      Translation provided by Google
      Posted 18 August 2021
      Response from Hotel

      尊敬的貴賓,非常感謝您選擇蘇州金雞湖凱賓斯基大酒店,很高興給您帶來了愉快的體驗,您的滿意是我們努力的最大動力。 再次感謝您的支持,期待您的再次光臨!

      Helpful

      清风

      China

      • Panoramic Suite
      • Stayed in July 2021
      • Families
      • 3 Reviews
      5/ 5
      Perfect

      First-class environment, first-class service, five-star experience! The panoramic suite is more than 90 square meters, with a wide view and a first-line lake view! From a distance, you can see the big pant of the iconic building, the Eastern Gate! The swimming fitness area is good, the kids love it!

      Translation provided by Google
      Posted 22 July 2021
      Response from Hotel

      清晨,當第一縷陽光還未來得及灑向湖面林間之時,喜歡運動的客人們便可以沿着酒店精心規劃的沿湖慢跑路線晨跑,抑或是在禮賓部租上一輛雙人自行車,隨意四處騎行,一路呼吸着湖邊樹林間的新鮮氧氣,在鳥鳴花香間擁抱大自然氧吧的縷縷晨光;傍晚,飛鳥掠過湖面歸巢花園中的大樹上,夕陽紅日的餘暉逐漸消失在水天之際,客人們可以和心愛的人一起,牽手漫步親水棧橋,在湖風的輕拂中,欣賞着落日的餘暉;夜晚,月色清朗的靜謐夜色中,閑步花園散步消食,園中風清月明,湖上水波平靜清風徐來,帶着溫潤的清新,置身於湖天一色的“天然氧吧”,塵囂不再,衹是靜靜的陶醉在大自然給予人類的清新與暢懷之中。

      Helpful

      Adam

      China

      • Deluxe Executive Golf-View Room
      • Stayed in July 2021
      • Families
      • 3 Reviews
      5/ 5
      Perfect

      It's a pity that I didn't go out much last year, and gha has been reduced to platinum. This year I quickly made up for it. The Kempinski in Suzhou is still very good overall. Location traffic: It is located in the perfect location of Jinji Lake South Lake, and the front side is adjacent to the lake, which is absolutely the best! parking: Hotel drive way and underground parking can be done, mainly depending on whether there is a good location. The lobby location is on the second floor, and the drive way is uphill. Gym: Located on the first floor, although it is not big, it has basic functions, including running, strength, and aerobic; there is a special large gymnastics room, which is very powerful! swimming pool: There are three and a half lanes of 50 meters in length. The length is already very luxurious. There are also two jacuzzis, which are very comfortable if there are not many people. The water temperature is no problem. Room facilities: Coming seriously! I booked an executive room. Because I was a platinum and some communication after booking, the lady in red didn't know that I was coming, so according to the situation on the day, I directly upgraded the executive suite. It is said that the area is 123 square meters. Please refer to my picture. Feel it. It feels that the hall is very large; the bedroom is very large; there are 2 bathrooms, I mean there are 2 independent, and the one connected to the bedroom may be 20 square meters. This area has surpassed the executive suite of Shanghai Kempinski... Room view: The other is the scenery, floor-to-ceiling windows in the living room, lake view, the bedroom has 2 windows facing, one lake view and the other to the west. The big bathroom also has windows. In the bathtub position, taking a bath is so sensation! service: To talk about this, the overall service is in place. The red girl Yolanda receives and arranges for Kev to take over. The executive lounge Gary, Alisa, Joyce services are all very thoughtful! The bunny presented is very cute and I like it very much. The tradition of Kempinski’s mascot is still very good, Shanghai is Disney’s Stitch, Chengdu is the giant panda, etc. breakfast: Let’s talk about breakfast first. Since the executive lounge does not provide breakfast for the time being, we have to go to the 3rd floor for breakfast, but it’s actually good, because the breakfast is more abundant. Here is a little secret to everyone. One of the key points in judging whether a hotel’s Western-style breakfast is good or not is to see how well their egg rolls are made. Because egg rolls (English Omelette, not ice cream cones [laughs and cry]) need to be made by western chefs on site. If a hotel can provide this, at least it means that there is a special star western chef serving breakfast, and then consider it. The level can be judged to a certain extent. Of course, every Kempinski has egg rolls, you know. Executive Lounge: This executive lounge has a good location and a great view, facing the Jinji Lake to the north, you can see the golf course, the villa area, and you can also see the Nikolai Hotel (it is in the same alliance with Kempinski). Oh) I digress. I continue to say that the afternoon tea is a bit shabby. I will give you one for each room. The other domestic Kempinski afternoon teas I have stayed in are unlimited self-service. Happy hour (that is, dinner) is basically the same as other Kempin's, buffet style, just a little bit less tricks, but the cooking is great, especially the char siu crisp, it is really crisp! And besides beer and soft drinks, there are also a variety of foreign wines and several cocktails 🍹 taste good. Let's write so much this time, and I will report to you next time I have a new experience.

      Translation provided by Google
      Posted 20 July 2021
      Response from Hotel

      尊敬的賓客您好,非常您感謝入住蘇州凱賓斯基酒店並與我們分享您的入住體驗,很高興看到您對我們Yolanda,Kev,Gary,Alisa,Joyce的服務感到滿意,我一定將您的滿意分享給我們的團隊。酒店的每一位員工都期待與您的再次相遇,我們將竭誠為您服務。

      Helpful (3)

      含~~

      • Deluxe Golf-View Room
      • Stayed in September 2021
      • Friends
      • 1 Review
      5/ 5
      Perfect

      The location of the hotel is very partial, but the environment is very good. The hotel’s epidemic prevention measures are very strict. The little girls at the front desk, Xiao Zhao and Xiao Feng, checked in with us. They were very patient. They introduced the hotel’s gym and outdoor garden, and the rooms were also made for us. After upgrading to the high floor, the manager Allen took us to the room, and briefly introduced the facilities of the room. Although it is a bit old, it is well maintained. I will stay again next time. The experience is great

      Translation provided by Google
      Posted 5 September 2021
      Response from Hotel

      尊敬的賓客您好,很高興看到您在酒店度過了一段滿意難忘的時光並對我們的員工尤其是小趙小馮Allen的服務感到滿意,我們一定將您的讚美分享給他們。凱賓的每一位員工期待與您的再次相遇,期待我們能為您帶來更多驚喜。

      Helpful

      LINDU

      China

      • Panoramic Suite
      • Stayed in July 2021
      • Solo travelers
      • 3 Reviews
      5/ 5
      Perfect

      This time our two elderly people stayed at the hotel for two nights. From the booking to the end of the itinerary, under the careful arrangement of Manager Yu, it is very user-friendly and feels at home. We are very touched, and I would like to express our gratitude. The overall quality of the hotel staff is very high, courteous and enthusiastic. The little handsome guy Keth from the concierge we met. Xiao Lu, Xiao Liu, Xiao Tang in the executive lounge always serve us with smiles, asking if we need anything else? Lovely. Although the vacation is over, I am very satisfied with the hardware and software of the hotel. I will continue to pay attention to it. Next time I come to Suzhou, the Kempinski Hotel is my first choice.

      Translation provided by Google
      Posted 17 July 2021
      Response from Hotel

      尊敬的客人,您好,感謝您選擇入住蘇州金雞湖凱賓斯基大酒店,作為歐洲最古老的奢華酒店管理品牌之一,凱賓斯基一直力求為每一位客人帶來最舒適和尊貴的入住體驗。再次感謝您的點評與支持,我們也將一如既往的為您提供貼心的服務。

      Helpful
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    Hotel Policy

    Check-in and Check-out
    • Check-in from 14:00
    • Check-out before 12:00
    Child Policies
    Children are welcome at this hotel.
    Guests 18 years and over will be charged adult rates.

    Need to Know

    Important
    防疫期间,来自或途经中高风险地区的客人需提供持有48小时内核酸检测阴性证明,请在下单与酒店确认接待政策,以免影响您的入住。
    Hotel Notes
    The hotel provides airport and railway station transfer services with additional fees. The service must be booked or canceled 1 day in advance at (+86) 0512 6289 7888.
    为贯彻落实《苏州市生活垃圾分类管理条例》,酒店不再主动提供牙刷、牙膏、梳子、浴擦、剃须刀、指甲锉、棉签(护理包)、鞋擦、针线包等一次性日用品。

    Hotel Description

    • Opened: 2008
    • Renovated: 2016
    • Number of Rooms: 450
    Situated along Jinjihu Avenue, the Kempinski Hotel Suzhou (Suzhou Jinjihu Kaibinsiji Dajiudian) emerges from the parkland of Jinji Lake International Golf Course. The surroundings of both the hotel property and the 27-hole golf course are refreshingly lush with trees and picturesque landscaping providing an atmosphere of tranquility and peace. The hotel is served by Shanghai's Hongqiao and Pudong International airports (1-1.5 hours), Wuxi Airport (40 minutes) and Hangzhou Xiaoshan International Airport (2 hours). Suzhou is just a 20 minute train ride away. Chinese food lovers can check out Wang Hu Ge for palate-pleasing Cantonese and Huaiyang dishes. The Western restaurant serves superbly prepared buffets and à la carte dishes. Guests can also enjoy freshly brewed beer or Bavarian specialties in Palauner Brauhaus or relax with cocktails, cognacs and wines in the stylish hotel bar. The Kempinski hosts events and functions in its grand pillarless hall and numerous multifunctional rooms, which come with all the necessary multimedia gear. Guests can bump up their oxygen intake with a visit to the gym, indoor heated swimming pool, tennis court and squash court. For more relaxed pursuits, the hotel also offers billiards, chess and cards games. Other leisure options include a 2-story spa and of course, a wide range of golfing activities.

    Services & Amenities

        Restaurant
        Gym
        Indoor swimming pool
        Conference hall
        Kids’ club
        Kids’ playground
        Multi-function room
        Lobby bar
    Transportation Services
    • Drop-off Service (Airport)(Additional fee)
      Fees, Service Hours, and Booking Info
    • Airport pickup service(Additional fee)
      Fees, Service Hours, and Booking Info
    • Pickup service (bus/train station)(Additional fee)
      Fees, Service Hours, and Booking Info
    • Drop-off Service (Bus/Train Station)(Additional fee)
      Fees, Service Hours, and Booking Info
    • Car rental
    • Bicycle rental(Additional fee)
    Activities
    • Indoor swimming poolFree
    • Mahjong/chess/poker room
    Health & Wellness
    • Gym
    • Spa
    Front Desk Services
    • Luggage storage
    • Front desk safe
    • Valet parking
    • Duty manager (24 hours)
    • Taxi booking
    • Concierge service
    • Wake-up call
    • Credit cards accepted
    • Express check-in/check-out
    • Currency exchange
    • Front desk (24 hours)
    • Tourist map
    • Postal service
    Cleaning Services
    • Ironing service
    • Laundry service
    Food & Drink
    • Restaurant
    • Café
    • Room service
    Other
    • Butler service
    • Wedding service
    • Dry cleaning
    Public Area
    • Wi-Fi in designated areasFree
    • Lobby seating area
    Business Services
    • Conference hall
    • Business center
    • Exhibition hall
    • Multi-function room
    General
    • Elevator
    • Executive floor
    • Executive lounge
    • Lobby bar
    • ATM
    • Accessible rooms
    • Newspaper in lobby
    • Non-smoking public areas
    • Non-smoking floor
    • CCTV in public areas
    Kid's Facilities
    • Kids’ playground
    • Kids’ club

    Transport & Attractions

    Airports

    Sunan Shuofang International Airport

    About 1h47m from hotel by car

    45.8km

    Railway Stations

    Suzhou Industrial Park Railway Station

    About 21m from hotel by car

    10.8km

    Suzhou Railway Station

    About 33m from hotel by car

    14.9km

    Metro Stations

    Ligongdi South

    About 5m from hotel by car

    2.5km

    Jinhu

    About 10m from hotel by car

    4.6km

    Areas

    West of Suzhou Industrial Park/Suchow Center

    About 18m from hotel by car

    7.5km

    Places of Interest

    Wang's Bee Garden

    2km

    LiGongDi GuoJi FengQing ShangYe ShuiJie (LiGongDi Lu)

    2.5km

    XingYueFang ShangYe Jie

    2.5km

    Jinji Lake

    2.8km

    Lotus Park

    2.8km

    LianHua ShangYeJie

    2.8km

    Peach Blossom Island

    3.4km

    Zhongtang Park

    3.5km

    Ligong Dam

    3.5km

    Mailu World

    4.3km

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