Suisse Place Serviced Apartment Suzhou Jinji Lake Expo Center Reviews

Response from Property: Thank you so much for your wonderful feedback! We’re thrilled to hear our accessible location—with the nearby subway station—made your travels easy, and that we could help make your wife’s birthday extra special with the decorations. We’d love to welcome you back again soon!

Response from Property: Dear Guest, thank you for your wonderful review! We're delighted to hear that you enjoyed our convenient location near the MRT, the supportive staff, and the clean, spacious room. Your strong recommendation means a lot to us. We look forward to welcoming you back soon!

Response from Property: Dear guest,Thanks for your kind words! Delighted our front desk service and prime location near Jinji Lake, plus easy subway access, made you extend your stay. Hope to welcome you back soon!

Response from Property: Dear guest,Thank you so much for your love and recognition of our hotel! We are deeply honored to see your high praise for our staff service, hygiene environment, and laundry facilities. Creating surprises and high-quality experiences for guests is our pursuit, and the free upgrade was hoped to add unique memories to your journey. Your satisfaction is our driving force, and we look forward to continuing to bring you more thoughtful and comfortable stay experiences in the future. You are always welcome back "home"!

Response from Property: 尊敬的客人，您好！非常感謝您選擇我們酒店作為您的會議出行下榻之所，並分享了您的入住體驗！ 很高興得知您的這次入住非常順利，沒有遇到任何問題。我們也很欣慰您對雙床套房的潔凈度以及我們的每日客房清潔服務感到滿意。同時，能讓免費洗衣服務為您的商務行程提供便利，我們也感到非常開心。 期待在您下次出差或旅行時，出差歡迎您的到來！祝您一切順利！

Response from Property: Dear guest,We're truly honored that you chose to extend your stay with us from one night to five! Your kind words about our counter staff's service and the room upgrade mean the world to us. Our team takes pride in going the extra mile, whether it's with a thoughtful room upgrade or little mementos like mineral drinks and hand fans. It's guests like you that make our efforts worthwhile. We can't wait to welcome you back for another wonderful experience soon!

Response from Property: Dear Guest,We are truly sorry that your stay did not meet your expectations and that you had to check out after just one night instead of the planned four. We take your feedback seriously, including concerns about the "cramped space and worn-out facilities." We will immediately inspect the room hardware, initiate renovations and maintenance for aging facilities, and make every effort to align with the quality standards of a 4-diamond hotel.At the same time, we appreciate your recognition of our services—whether it was the prompt window repair or the water delivery via robot, these are our basic responsibilities. However, we are well aware that good service must be matched with solid hardware quality to truly satisfy our guests. Regarding your mention that Ji Hotel offers better value for money, we will use this as a reference to optimize the balance between our own quality and pricing.If you are willing to give us another chance to improve in the future, please feel free to contact us at any time. We will do our best to arrange a stay that meets your expectations and make up for the disappointment this time.

Response from Property: Dear Guest, thank you so much for your wonderful feedback! We are thrilled to hear you enjoyed the spacious room and felt cared for by our friendly, informative front desk team. It’s our pleasure to create a comfortable and helpful stay for you, and we eagerly look forward to welcoming you back soon!

Response from Property: 尊敬的賓客，非常感謝您對我們酒店公寓風格與價格的認可！看到您願意再次選擇我們，我們倍感榮幸。期待下次入住時，能繼續為您提供舒適便捷的體驗，祝您生活愉快！

Response from Property: Thank you for taking the time to share your positive experience! We're glad to hear that the room comfortably accommodated 3 people and that the fridge and air conditioning worked well for you. It's great to know you appreciated the convenient location—close to banks, the Line 1 subway stop, and a short drive from SIP train station. We hope to welcome you back again soon!

Response from Property: Thank you for your valuable feedback. We truly appreciate you taking the time to share your experience with us.We understand that having a readily available kitchenette in the room would enhance convenience, and we apologize for the inconvenience caused by the need to request and wait for its delivery. Your suggestion has been noted, and we will discuss it with our team to explore ways to improve this aspect of our service—whether by adjusting our setup process or ensuring faster delivery times.We hope to have the opportunity to serve you better in the future. Thank you again for helping us grow.

Response from Property: Dear guest,Thanks for choosing our hotel again and for your kind words. We're honored you're back!Glad you enjoyed our breakfast. Our chefs strive for excellence, and your approval means the world.Our location caters to business and leisure guests. We're in talks with local transport to improve options. Also, we offer useful travel tips like ride - hailing apps and subway schedules.Whether on business or vacation, we look forward to your next visit. We'll make it even better!Thanks for your support!

Response from Property: Dear Guest,Greetings! Thank you very much for choosing to stay with us and for your warm feedback! Your recognition and recommendation are the greatest encouragement to our team. It has always been our goal to provide thoughtful service and create a comfortable, spacious stay for our guests. We're honored to know that you were satisfied with our customer service, taxi booking arrangement, and the room space. Looking forward to bringing you another wonderful experience next time – you're always welcome back!

Response from Property: 尊敬的賓客，非常感謝您抽出時間分享入住體驗！您對酒店“設施非常好”“服務非常好”的認可，以及對衞生、環境的肯定，我們都已收到。這些反饋是團隊持續優化服務的動力，期待您下次入住時，能繼續感受到我們的用心！