Shangri-La Hotel, Suzhou
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Suzhou

Shangri-La Hotel, Suzhou

No.17 of Gourmet Hotels in Suzhou
No.168 Tayuan Road, Huqiu District, Suzhou, Jiangsu 215011, China
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Situated in Suzhou New District commercial area, the Shangri-La Suzhou (Suzhou Xianggelila Dajiudian) is not far from the Suzhou Railway Station and top Suzhou sights like Suzhou Museum West, the Hanshan Temple, Tiger Hill (Huqiu) and Suzhou Amusement Park. Show More
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hotel overview picture
Last booked 7 mins ago on our site
4.7/5Outstanding·Excellent Location
Shangri-la Suzhou, is my best choice when I visited Suzhou.
Amenities
Indoor swimming poolFreeSaunaMassage RoomExecutive LoungeFitness RoomPrivate ParkingFreeCar Charging FacilitiesPriority airport pick-upCar Rental4 Restaurants
All Amenities
Surroundings
Metro: Shishanlu
(140m)
Metro: Tayuan Lu
(910m)
Airport: Sunan Shuofang International Airport
(37.2km)
Map

Rooms

Guest Reviews

Services & Amenities

Policies

Dragon Year Theme Executive Suite
6

Dragon Year Theme Executive Suite

1 King bed
90m² | Floor: 40
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
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B.Duck Theme Room
20

B.Duck Theme Room

1 King bed
62m² | Floor: 33-42
Has window
Free Wi-Fi
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
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Paul Frank Themed Room
19

Paul Frank Themed Room

1 King bed
62m² | Floor: 33-42
Has window
Free Wi-Fi
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
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Super Deluxe Room (Double Bed)
5

Super Deluxe Room (Double Bed)

1 King bed
62m² | Floor: 39
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
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Happy Merry Christmas Theme Room
5

Happy Merry Christmas Theme Room

1 King bed
65m² | Floor: 39
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
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Qiyu Vr Featured Deluxe Twin Room
4

Qiyu Vr Featured Deluxe Twin Room

2 Single bed
42m² | Floor: 28-42
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Tea Bag
Room Details
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Happy Birthday Theme Room
4

Happy Birthday Theme Room

1 King bed
65m² | Floor: 38
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
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Tanglele Family Deluxe Double Bed Room (Dreamy Pink)
6

Tanglele Family Deluxe Double Bed Room (Dreamy Pink)

1 King bed
42m² | Floor: 34,35,40
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
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Apartment - 3-Bedroom
1

Apartment - 3-Bedroom

Bedroom 1:1 Queen bed ● Bedroom 2:1 Queen bed ● Bedroom 3:1 Queen bed
136m² | Floor: 28
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Tea Bag
Room Details
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Tangxiaohu Family Horizon Deluxe Room (Double Bed)
5

Tangxiaohu Family Horizon Deluxe Room (Double Bed)

1 King bed
42m² | Floor: 43-46
Has window
Free Wi-Fi
Smoking Permitted
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
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Deluxe Double Room
5

Deluxe Double Room

1 King bed
42m² | Floor: 28-42
Has window
Free Wi-Fi
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
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Deluxe Room (2 Beds)
4

Deluxe Room (2 Beds)

2 Single bed
42m² | Floor: 28-42
Has window
Free Wi-Fi
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
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Super Deluxe Queen Room
6

Super Deluxe Queen Room

1 King bed
65m² | Floor: 33-42,50
Has window
Free Wi-Fi
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
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Tangxiaohu Family Deluxe Room (Double Bed)
5

Tangxiaohu Family Deluxe Room (Double Bed)

1 King bed
42m² | Floor: 36-42
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
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Executive Suite King Room
8

Executive Suite King Room

1 King bed
90m² | Floor: 33,35-40,44-48,51
Has window
Free Wi-Fi
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
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Horizon Deluxe King Room
6

Horizon Deluxe King Room

1 King bed
42m² | Floor: 43-47
Has window
Free Wi-Fi
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
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Deluxe Super Deluxe Room (Double Bed)
7

Deluxe Super Deluxe Room (Double Bed)

1 King bed
65m² | Floor: 43-48
Has window
Free Wi-Fi
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
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Connecting Family Room
4

Connecting Family Room

Bedroom 1:1 Queen bed ● Bedroom 2:2 Single bed
84m² | Floor: 38-42
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
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Presidential Suite
5

Presidential Suite

1 King bed
228m² | Floor: 47
Has window
Free Wi-Fi
Smoking Permitted
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
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Hihg Floor Loft Room
2

Hihg Floor Loft Room

1 King bed
70m² | Floor: 50
Fixed window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Tea Bag
Room Details
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Family Friendly Super Deluxe Room (Double Bed)
5

Family Friendly Super Deluxe Room (Double Bed)

1 King bed
65m² | Floor: 34,40
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
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Horizon Deluxe Twin Room
6

Horizon Deluxe Twin Room

2 Single bed
42m² | Floor: 43-45,47-48
Has window
Free Wi-Fi
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
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Premier Twin Room
4

Premier Twin Room

2 Single bed
65m² | Floor: 38
Has window
Free Wi-Fi
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
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Happy Birthday Theme Suite Room
7

Happy Birthday Theme Suite Room

1 King bed
90m² | Floor: 40
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
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Executive Suite (2 Beds)
9

Executive Suite (2 Beds)

2 Single bed
90m² | Floor: 34,41,43
Has window
Free Wi-Fi
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
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City Panorama Suite
5

City Panorama Suite

1 King bed
148m² | Floor: 47
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
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Family Friendly Executive Suite
6

Family Friendly Executive Suite

1 King bed
90m² | Floor: 40
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
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Qu Wei Family Room
12

Qu Wei Family Room

1 King bed
62m² | Floor: 34-40
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
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City Panorama Suite B
6

City Panorama Suite B

1 King bed
148m² | Floor: 48
Has window
Free Wi-Fi
Air Conditioning
Private Bathroom
Refrigerator
Tea Bag
Room Details
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Qiyu Vr Featured Deluxe Double Bed Room
4

Qiyu Vr Featured Deluxe Double Bed Room

1 King bed
42m² | Floor: 28-42
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Tea Bag
Room Details
Check Availability
Hide Room Types

Guest Reviews

4.7/5
Outstanding
7026 reviews
Verified Reviews
  • Cleanliness4.7
  • Amenities4.6
  • Location4.7
  • Service4.7
Average for similar properties in Suzhou
Most Mentioned
I‍v‍y‍ ‍A‍n‍g‍ ‍C‍K
September 9, 2024
Shangri-la Suzhou, is my best choice when I visited Suzhou.
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
June 20, 2024
The overall services are excellent. Peter (Concierge) is a very nice guy and helpfull. Also appreciate very much the friendly approach from David (Duty Manager) and Alan (Concierge). The birthday treats from hotel really make up my day😊
m‍t‍o‍0‍1‍8
November 12, 2024
The hotel was pretty full on the day that we arrived.  The room was not ready as planned.  Ivy, a staff at front desk (position is unknown) took a bold decision to upgrade my room to a suite which sized comfortably and more important that it was clean to stay in. Ivy handled the embarrassing situation well and left no room for complain. I would recommend the hotel; and I myself will stay in the same hotel if I have a chance of visiting Suzhou again.
J‍a‍z‍z‍J‍e‍n‍s
April 19, 2024
The third stay for me in this hotel. I keep coming back because everything works very well here. The staff is friendly and professional. Location is great, there is a big shopping mall across the street and metro lines 3 and 1 are also nearby. I liked the large breakfast buffet, especially the noodle station. The room was maybe a bit old but large and quiet. Excellent price/quality.
D‍r‍e‍w‍ ‍J‍o‍h‍n
April 5, 2024
The most incredible service to date in 20years of China hotel stays. Extremely friendly staff, great English and attention to detail. 10/5 stars for service. Breakfast buffet also good. The only very small issue was the rooms didn’t have plugs on side of bed to charge phone. Lovely hotel, amazing service and highly recommended to others. To management just would politely suggest to and plugs on each side of bed so can charge phones, it’s not 1995 anymore and everyone has devices to charge.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 10, 2024
The front office team are doing a good job especially a lady wearing spec that can speak English, mandarin, cantonese. Honestly Shang made me feel disappointed, as no upgrade in the room. For me Shang group is one of the best hotel in the world, unfortunately I feel that Shang is like a fallen empire now.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 20, 2024
Good location with a nice and modern shopping mall just a traffic light away. Checkin staff did not seem to be very well trained, however polite. Added breakfast for one day but only registered 1 guest despite 2 guests stayed in the room. When we asked advise at concierge if there was any shops selling photography items, reply was “ sorry I’m not local”… Would like to express our gratitude to concierge staff Peter Zhang and room attendant Li Lingyu. Peter always has a genuine smile on his face and helped with our parcel delivery reached destination smoothly. Ms Li is kind and considerate, noted we like to drink coffee, made effort to place a Nespresso coffee machine in the room. Lastly, we’d like to appreciate hotel management for making my husband’s birthday even more special by presenting a cake and a card in the room. Would consider to stay again if we go back to Suzhou.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 9, 2024
Conveniently located in the city downtown area, it offers almost everything you need as a tourist, sight seeing, shopping and city walk although it is not so near to the gardens which Suzhou is renowned for. The staff are friendly and available to help whenever we needed something. The hotel meets the expectations of Shangri-La in almost all spectrums even though some of the amenities look a bit tired and aged, but the lobby still stands quite grand. Overall, the hotel is value for money.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 3, 2024
We stayed there for one night with our two children. The room was lovely and all the staff were very friendly. Horizon Lounge was nice and spacious, although food and beverage choices were slightly limited. Right next to a huge shopping mall and a short taxi away from some famous tourist attractions such as Hanshan Temple. Overall a lovely stay.

Services & Amenities

Indoor swimming pool
Executive Lounge
Fitness Room
4 Restaurants
Meeting Room
Multi-Function Room
4 Restaurants
咖啡厅
Style: A la carte, Buffet
Cuisine: American, Asian, Chinese, BBQ, International, Japanese, Local, Pizza, Seafood, Steakhouse, Sushi
Open for: Breakfast, Lunch, Dinner
Ambience: Family-friendly, Modern, Romantic
Dining options: Reservations available
Business hours: [Mon - Sun] 06:30-21:00
香宫
Style: A la carte
Cuisine: Chinese, Local
Open for: Lunch, Dinner
Ambience: Family-friendly, Traditional
Dining options: Reservations available
Business hours: [Mon - Sun] 11:30-13:30, 17:30-20:30
西村日本料理
Style: A la carte
Cuisine: Japanese
Open for: Lunch, Dinner
Ambience: Family-friendly, Modern
Dining options: Reservations available
Business hours: [Mon - Sat] 11:30-13:30, 17:30-21:30
大堂酒廊
Style: A la carte
Open for: Afternoon tea, Cocktails
Ambience: Modern, Romantic
Dining options: Reservations available
Business hours: [Mon - Sun] 10:00-23:00
More Amenities
Internet
Indoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Transportation
Front Desk Services
Languages Spoken
Food & Drink
Health & Wellness
Activities
Public Areas
Cleaning Services
Facilities for Children
Business Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Guests Accepted
Guests from all countries/regions are welcome at this property

Child Policies
Children of all ages are welcome at this property.
Children between 0 and 11 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeWestern, Chinese, Asian, Vegetarian
StyleA la carte, Buffet
Opening hours [Mon - Fri] 06:30-10:00 Open [Sat - Sun] 06:30-10:30 Open
AgeFee
Children 6 years old and under
Free
Children 7–11 years old
CNY 64.00 (approx. AU$ 13.78) per person
Children 12–17 years old
CNY 128.00 (approx. AU$ 27.55) per person
Adult
Buffet:CNY 128.00 (approx. AU$ 27.55) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old.

Paying at the Hotel

  • Cash

Property Description

  • Opened: 2007
  • Renovated: 2014
  • Number of Rooms: 390
Situated in Suzhou New District commercial area, the Shangri-La Suzhou (Suzhou Xianggelila Dajiudian) is not far from the Suzhou Railway Station and top Suzhou sights like Suzhou Museum West, the Hanshan Temple, Tiger Hill (Huqiu) and Suzhou Amusement Park.

This Suzhou hotel offers a variety of rooms and suites with impressive amenities where guests may enjoy magnificent views of the city.

Diners may enjoy Chinese and International flavors such as Japanese, at the on-site dining outlets.

Meeting facilities and a business center are available for guests' professional needs. Other offerings include a ticket office and a ticket office.

When it comes to relaxing, guests can take a refreshing dip in the indoor swimming pool, play tennis, or workout at the gym. For something even more chill, guests can pay a visit to the sauna.

Frequently Asked Questions

What is the cancellation policy at Shangri-La Hotel, Suzhou?

Typically, cancellations of Shangri-La Hotel, Suzhou can receive total refund for certain days before arrival. The conditions will vary depending on the type of room and booking conditions. Check out the cancellation policy for more info.

How much does it cost to stay at Shangri-La Hotel, Suzhou?

Prices at Shangri-La Hotel, Suzhou vary depending on dates, hotel policy, and room type. Please enter your dates to see current rates.

Are there airport shuttle services at Shangri-La Hotel, Suzhou?

Yes, Shangri-La Hotel, Suzhou provides airport shuttle services. Please contact Shangri-La Hotel, Suzhou in advance to arrange this service.

What landmarks are close to Shangri-La Hotel, Suzhou?

Shangri-La Hotel, Suzhou is located in Suzhou, close to landmarks such as Suzhou Museum West, which is 1.0km from your search (straight-line distance).

Does Shangri-La Hotel, Suzhou have a pool?

Yes, Shangri-La Hotel, Suzhou has a swimming pool for guests to enjoy.

What amenities & services does Shangri-La Hotel, Suzhou offer?

Shangri-La Hotel, Suzhou offers a range of popular amenities including Swimming Pool, Sauna, Massage Room.

Does Shangri-La Hotel, Suzhou provide breakfast?

Yes, guests staying at Shangri-La Hotel, Suzhou can enjoy breakfast during their stay. Breakfast option(s): Western, Chinese, Asian, Vegetarian.

Is there a restaurant at Shangri-La Hotel, Suzhou?

Yes, Shangri-La Hotel, Suzhou has an on-site restaurant offering American, Asian, BBQ, Chinese, International, Japanese, Local, Pizza, Seafood, Steakhouse, Sushi, Chinese, Local, Japanese cuisine.

What time are check-in & check-out at Shangri-La Hotel, Suzhou?

Shangri-La Hotel, Suzhou check-in begins at 15:00. Check-out time is 12:00.

Are pets allowed at Shangri-La Hotel, Suzhou?

No, pets are not permitted at Shangri-La Hotel, Suzhou.

About This Property

Nearest AirportSunan Shuofang International Airport
Distance to Airport37.18KM
Nearest Train StationSuzhou New Area Railway Station
Distance to Train Station14.46KM
Nearest Metro StationShishanlu
Distance to Metro Station0.14KM
Average Price FromAUD260
Hotel Star Rating5