Guiruxuan  Hotel

Guiruxuan Hotel Reviews

Guiruxuan Hotel

No. 70 of old School, Gusu District, Suzhou, Jiangsu, ChinaView Hotel Details
Guiruxuan  Hotel
Guiruxuan  HotelGuiruxuan  HotelGuiruxuan  Hotel
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Guiruxuan Hotel Guest Reviews

4.6/5
Very Good
1842 review
Verified reviews
Location4.6
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(1842)
Positive reviews(1801)
Reviews with photos/video(423)
Friendly front desk staff(187)
Average sound insulation(125)
Close to scenic area(117)
Perfect for kids(58)
Has play area for children(33)
Good audiovisual experience(30)
Tasty coffee(27)
Nice toiletries(21)
Negative reviews(41)
koh wan chee
Hexuan Comfort Double Bed Room (Xiaodu Voice Assistant & VIP Entertainment)
Stayed in Feb 2025
Travel with friends
1 review
5.0/5
Outstanding
Posted on Mar 31, 2025
Good service and comfy stay. Quite clean. Still sent us a free snack before leaving.
Response from Property: 感謝親的入住和分享!衹要您滿意,我們付出再多的努力也是幸福的!咱家處於蘇州古城中心,觀前街平江路核心位置,周邊交通十分便捷(地鐵、公交均可達到),距火車站二站路,拙政園、平江路、獅子林、博物館、北寺塔等景點步行即可抵達~期待您的再次入住
Kia Kee
Xingxuan Night Sky Double Bed Room (Starry Light & VIP Entertainment)
Stayed in Feb 2025
Couples
2 review
5.0/5
Outstanding
Posted on Mar 27, 2025
Nice locations! Walking distance to take train
Response from Property: 感謝親的入住和分享!衹要您滿意,我們付出再多的努力也是幸福的!咱家處於蘇州古城中心,觀前街平江路核心位置,周邊交通十分便捷(地鐵、公交均可達到),距火車站二站路,拙政園、平江路、獅子林、博物館、北寺塔等景點步行即可抵達~期待您的再次入住
AHMAD FARHAN F M AL-MASLAMANI
Hexuan Comfort Double Bed Room (Xiaodu Voice Assistant & VIP Entertainment)
Stayed in Mar 2025
Couples
3 review
5.0/5
Outstanding
Posted on Apr 6, 2025
The check-in process was efficient and seamless, and I was genuinely impressed by the staff’s professionalism, attentiveness, and warm hospitality. They went out of their way to make me feel welcome and comfortable from the very beginning. Their courteous and friendly demeanor truly enhanced the overall experience. Moreover, the room was exactly as depicted in the photos—clean, well-appointed, and inviting.
Response from Property: 感謝親的入住和分享!衹要您滿意,我們付出再多的努力也是幸福的!咱家處於蘇州古城中心,觀前街平江路核心位置,周邊交通十分便捷(地鐵、公交均可達到),距火車站二站路,拙政園、平江路、獅子林、博物館、北寺塔等景點步行即可抵達~期待您的再次入住
James
Ruxuan Exceptional Double Bed Room (Xiaodu Voice Assistant & VIP Entertainment)
Stayed in Feb 2025
Family
5 review
5.0/5
Outstanding
Posted on Mar 16, 2025
Awesome room, was amazed by its AI concept ! Staff was nice too!
Response from Property: 感謝親的入住和分享!衹要您滿意,我們付出再多的努力也是幸福的!咱家處於蘇州古城中心,觀前街平江路核心位置,周邊交通十分便捷(地鐵、公交均可達到),距火車站二站路,拙政園、平江路、獅子林、博物館、北寺塔等景點步行即可抵達~期待您的再次入住
Guest User
Mengxuan Cinema Double Bed Room (Large Screen Projection & VIP Entertainment)
Stayed in May 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Sep 11, 2024
very good!
Response from Property: 感謝您的認可,您的讚美就是我們的最大的動力,我們繼續加油。給每個到客人最好的體驗。我們家位於蘇州市區觀前街繁華地段,臨近商業街,可步行過去,平江路千年老街步行即到,地理位置優越,周邊娛樂、餐飲配套齊全,感謝你的入住。期待您的下次光臨!
Anonymous User
Mengxuan Cinema Double Bed Room With Tub (Ambient Lighting & VIP Entertainment)
Stayed in Feb 2025
Couples
1 review
5.0/5
Outstanding
Posted on Mar 26, 2025
【Not a trustee】 After screening more than a dozen hotels, I chose Gui Ru Xuan, which was better than expected The bed in the room I stayed in was two meters long and very large. The projection was also very clear and I had an iQiyi membership Facilities: Very complete, more complete than the facilities of ordinary hotels, with "Xiaodu" assistant, you can listen to music very comfortably Hygiene: The room has no odor and no dampness, it is very comfortable, the room is very spacious, and dry and wet are separated Environment: The surrounding area is a scenic spot, there is a subway station next to it, and there are supermarkets, convenience stores, fruit stores, restaurants, etc. downstairs Service: The front desk service is very good and considerate. I met her in the elevator in the morning and she was very polite and greeted me. The emotional value is full. The aunt who cleaned the room is also very enthusiastic! It is very clean!
Original TextTranslated by Google
Response from Property: Thank you for your 5-star praise! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every store has its own sweet and warm memories. I hope Gui Ruxuan will be the warmest and most unique one in your memory!
Menghuishaonian
Hexuan Comfort Double Bed Room (Xiaodu Voice Assistant & VIP Entertainment)
Stayed in Feb 2025
Solo travellers
4 review
5.0/5
Outstanding
Posted on Mar 22, 2025
The merchant upgraded the theater room for free. The room is very large and has everything you need. The hotel is in a very good location. Next door is Lu Zhengxing Crab Roe Noodles. It is very pleasant to eat noodles and listen to Pingtan. Opposite is Guan Zhengxing Noodle House, which is delicious. It takes about 6-7 minutes to walk to Xuanmiao Temple. There are shared bicycles on the right hand side of the door. It is very comfortable to ride in Suzhou.
Original TextTranslated by Google
Response from Property: Thank you for staying and sharing! As long as you are satisfied, we will be happy no matter how hard we work! Our home is located in the center of Suzhou Ancient City, Guanqian Street Pingjiang Road, with convenient transportation (subway and bus are available), two stops away from the railway station, and within walking distance of attractions such as Humble Administrator's Garden, Pingjiang Road, Lion Grove, Museum, Beisi Pagoda, etc. ~ Looking forward to your stay again
Xiaozhangdekuaileshenghuo
Hexuan Comfort Double Bed Room (Xiaodu Voice Assistant & VIP Entertainment)
Stayed in Feb 2025
Family
14 review
5.0/5
Outstanding
Posted on Mar 24, 2025
The room is very spacious and bright, the location is very good, it is very close to everything and very convenient, the service attitude is very good, and it is a very satisfactory experience. It is very good, and I will choose here again if I have the opportunity to come to Suzhou next time.
Original TextTranslated by Google
Response from Property: Thank you for your 5-star praise! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every store has its own sweet and warm memories. I hope Gui Ruxuan will be the warmest and most unique one in your memory!
Guest User
Hexuan Comfort Double Bed Room (Xiaodu Voice Assistant & VIP Entertainment)
Stayed in Feb 2025
Business travellers
3 review
5.0/5
Outstanding
Posted on Mar 20, 2025
Facilities: Complete facilities, robot food delivery, Xiaodu speaker, TV projection, smart toilet Sanitation: Clean and tidy Environment: The surrounding facilities are very rich, 3 minutes walk from Guanqian Street and 5 minutes walk from Pingjiang Road. Service: The service staff are very enthusiastic
Original TextTranslated by Google
Response from Property: Thank you for your recognition. Your praise is our greatest motivation. We will continue to work hard to give every guest the best experience. The room is also ventilated every day, just to bring you a comfortable stay experience, so that you can live comfortably, rest assured and happily. Looking forward to your next visit!
Guest User
Hexuan Comfort Double Bed Room (Xiaodu Voice Assistant & VIP Entertainment)
Stayed in Feb 2025
Other
5 review
5.0/5
Outstanding
Posted on Mar 21, 2025
The front desk service is very enthusiastic, the hotel is very clean, very nice, I went out with friends and booked a room casually. I didn't expect the stay experience to be so good. The hotel also has robot delivery, which is very convenient
Original TextTranslated by Google
6/7
Response from Property: Thank you for your recognition. Your praise is our greatest motivation. We will continue to work hard to give every guest the best experience. Our hotel is located in the prosperous Guanqian Street in Suzhou City, close to the commercial street, which is within walking distance. Pingjiang Road Millennium Old Street is within walking distance. The geographical location is superior, and the surrounding entertainment and dining facilities are complete. Thank you for staying. Looking forward to your next visit!
Guest User
Hexuan Comfort Twin Room (Xiaodu Voice Assistant & VIP Entertainment)
Stayed in Feb 2025
Family
3 review
4.6/5
Great
Posted on Mar 8, 2025
The front desk was efficient in checking in and took the initiative to upgrade the room type. The room was spacious, the mattress was moderately hard and soft, and the bathroom had a smart toilet, which was pretty good. The hotel is located in a very convenient location, a 5-minute walk to the subway station, and you can walk to Guanqian Street, Pingjiang Road Lion Grove, and Humble Administrator's Garden nearby. It's a good choice for business travel and leisure vacations.
Original TextTranslated by Google
Response from Property: Thank you for your recognition. Your praise is our greatest motivation. We will continue to work hard to give every guest the best experience. Our hotel is located in the prosperous Guanqian Street in Suzhou City, close to the commercial street, which is within walking distance. Pingjiang Road Millennium Old Street is within walking distance. The geographical location is superior, and the surrounding entertainment and dining facilities are complete. Thank you for staying. Looking forward to your next visit!
Zuijiumilu
Xuan · Movie Double Bed Room (Xiaodu Voice Assistant + VIP Entertainment Membership)
Stayed in Jan 2025
Solo travellers
38 review
3.0/5
Posted on Feb 27, 2025
There is no sunlight at all. The size is OK, but it is very stuffy. The front desk is OK, but the disadvantage of their place is that the soundproofing is not good. I can hear the conversation next door clearly.
Original TextTranslated by Google
Response from Property: Dear guests, first of all, thank you very much for choosing to stay in our hotel and for commenting on our hotel in your busy schedule! It is our fault that we failed to give you a satisfactory stay experience. We deeply apologize. Your valuable opinions are very important to us. We have already reported the issues you mentioned to the relevant departments for verification, and we will also strengthen management and rectification. It is the care and supervision of guests like you that enables us to constantly find problems in our work and gain opportunities to correct and improve them. Your tolerance and understanding are encouragement and support for our work. We also hope that you can give us a chance to reform ourselves. I believe that next time we will be able to give you a satisfactory stay experience. All the staff of Guiruxuan welcome you to visit again!
Guest User
Guestroom (Double Bed) (Special )
Stayed in Jan 2025
Couples
1 review
1.0/5
Posted on Feb 25, 2025
The soundproofing is so bad that it affects my sleep. I am still awake at 2 o'clock. At 7 o'clock, there is another room next door. The sound of the TV is so immersive. I watched TV. I am convinced. I thought the environment was good and I will come again next time. Now I will never come again. The soundproofing is so bad that it makes people nervous. Avoid lightning, avoid lightning
Original TextTranslated by Google
Response from Property: Dear guests, first of all, thank you very much for choosing to stay in our hotel and for commenting on our hotel in your busy schedule! It is our fault that we failed to give you a satisfactory stay experience. We deeply apologize. Your valuable opinions are very important to us. We have already reported the issues you mentioned to the relevant departments for verification, and we will also strengthen management and rectification. It is the care and supervision of guests like you that enables us to constantly find problems in our work and gain opportunities to correct and improve them. Your tolerance and understanding are encouragement and support for our work. We also hope that you can give us a chance to reform ourselves. I believe that next time we will be able to give you a satisfactory stay experience. All the staff of Guiruxuan welcome you to visit again!
Guest User
Sunshine Featured Smart VIP Room - Street-View
Stayed in Jan 2025
Travel with friends
5 review
4.2/5
Very Good
Posted on Feb 17, 2025
Facilities: Looks quite new Hygiene: Clean, but I saw a small flying insect when I was taking a shower Environment: Also very good Service: Very good. My friend's suitcase couldn't be opened and he was going to ask a technician to open it. They helped him open it. I didn’t take many photos of the hotel, but the osmanthus cake was super delicious!
Original TextTranslated by Google
Response from Property: Thank you for staying and sharing! As long as you are satisfied, we will be happy no matter how hard we work! Our home is located in the center of Suzhou Ancient City, at the core location of Guanqian Street and Pingjiang Road. The surrounding transportation is very convenient (accessible by subway and bus). It is two stops away from the railway station. The Humble Administrator's Garden, Pingjiang Road, Lion Grove, Museum, Beisi Pagoda and other attractions are within walking distance. Looking forward to your stay again
Guest User
Hexuan Comfort Double Bed Room (Xiaodu Voice Assistant & VIP Entertainment)
Stayed in Dec 2024
Family
1 review
4.6/5
Great
Posted on Jan 31, 2025
Traveling during the Spring Festival, we were given a snack package when we checked in. Overall, it was good, but the parking lot was a little far away. The parking lot was large, on the ground, and the hotel included free parking. The air conditioning was not very good.
Original TextTranslated by Google
6/7
Response from Property: Thank you for your recognition. Your praise is our greatest motivation. We will continue to work hard to give every guest the best experience. Our hotel is located in the prosperous Guanqian Street in Suzhou City, close to the commercial street, which is within walking distance. Pingjiang Road Millennium Old Street is within walking distance. The geographical location is superior, and the surrounding entertainment and dining facilities are complete. Thank you for staying. Looking forward to your next visit!