IU Hotel (Suzhou Dushu Lake Higher Education District Moon Bay Metro Station)

IU Hotel (Suzhou Dushu Lake Higher Education District Moon Bay Metro Station) Reviews

IU Hotel (Suzhou Dushu Lake Higher Education District Moon Bay Metro Station)

No. 11 Yueliangwan Road (Xinghu Tiandi), Suzhou Industrial Park, Suzhou, Jiangsu, ChinaView Hotel Details
IU Hotel (Suzhou Dushu Lake Higher Education District Moon Bay Metro Station)
IU Hotel (Suzhou Dushu Lake Higher Education District Moon Bay Metro Station)IU Hotel (Suzhou Dushu Lake Higher Education District Moon Bay Metro Station)IU Hotel (Suzhou Dushu Lake Higher Education District Moon Bay Metro Station)
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Guest Reviews of IU Hotel (Suzhou Dushu Lake Higher Education District Moon Bay Metro Station)

9.3/10
Very Good
1277 review
Verified reviews
Location9.2
Amenities9.2
Service9.3
Cleanliness9.4
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All reviews(1277)
Positive reviews(1236)
Reviews with photos/video(299)
Easy to get around(197)
Close to metro(140)
Many amenities(104)
Friendly front desk staff(89)
Convenient parking(48)
Delicious breakfast(38)
Perfect for business trips(37)
Good Internet(27)
Negative reviews(39)
Guest User
Xiao U Boutique Double Bed Room
Stayed in Jul 2025
Solo traveler
1 review
9.0/10
Great
Posted on Aug 3, 2025
Room was very nice, felt spacious and the bed was comfortable. The WiFi was a bit slow, but there was good mobile signal in the room. The hotel was very close to the metro exit, and located near a mall with good food options. It was also a short walk away from dushu lake, taking only about 10 minutes.
Response from Property: 尊敬的賓客您好!感謝您的入住和詳細點評,未能讓你有一次愉快滿意的入住體驗,我們深感抱歉,真心對你説聲:對不起!我們保證下次你會看到一個不一樣的小U,讓您滿意的小U。親!真誠期待您的再次光臨!
Guest User
Xiao U Super Double Bed Room
Stayed in Dec 2024
Traveling with friends
1 review
10/10
Outstanding
Posted on Jan 4, 2025
The hotel location was very convenient for me and the front desk lady was also copererative.
Response from Property: Thank you for choosing our hotel and taking the time to share your positive experience. We are delighted to hear that you enjoyed your stay with us. Your satisfaction is our utmost priority, and we truly appreciate your kind words.
Guest User
Xiao U Comfort Double Bed Room
Stayed in Jan 2025
Traveling with friends
27 review
7.5/10
Posted on May 2, 2025
Good room. All necessary amenities and the room was clean. Great value.
Response from Property: Thank you for your stay. We look forward to your next visit.
DanielRu
Xiao U Boutique Double Bed Room
Stayed in May 2024
Business traveler
1 review
3.5/10
Posted on Jun 14, 2024
Very rude and unprofessional employees at the front desk. After calling me on my room telephone I was accused of travelling with an invalid visa by the staff members. This is very unprofessional and was very embarrassing for myself. This incident ruined the whole stay and after this I will never book and stay in a IU hotel again.
Response from Property: Dear customer: Hello, our front desk has undergone professional training before taking up their position. There may have been some misunderstandings, and we apologize for not providing you with the best check-in experience. We welcome your next visit!
Gsharp88
Xiao U Boutique Double Bed Room
Stayed in Mar 2024
Solo traveler
5 review
9.0/10
Great
Posted on Apr 6, 2024
I enjoyed my time at the IU Hotel. It was in a nice area and there was plenty to do. I found that the staff were really easy to communicate with and they were always quick to help. The room itself was lovely and the cleaning staff did a great job every day. My only complaint was that I had no window - it was a window that was connected to a creepy little hallway in the middle of nowhere that was not accessible. Also, the walls are a bit thin, so one can hear almost everything happening in the other rooms. This would not be a problem usually for me, but some travelers had no sense of propriety. Children running down the corridors, adults shouting in their rooms or playing loud music, or children playing games on their phones well into the night. It was a little difficult to sleep. Other than that, I had a wonderful time indeed!
Response from Property: The most important thing for business trips is health and safety, the hotel elevator is set up with a swipe card upstairs, and the night security guard has regular inspections, hoping to provide good protection for your stay safety. Looking forward to your next stay!
M602730****
Xiao U Comfort Double Bed Room
Stayed in Mar 2025
Couple
2 review
10/10
Outstanding
Posted on Apr 6, 2025
非常好hhhhhhhhhhhhhhhhhh
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Guest User
Xiao U Super Double Bed Room
Stayed in Dec 2023
Other
3 review
4.5/10
Posted on Jan 31, 2024
We chose this hotel because its location was convenient relative to the people we were visiting. Because of flight delays we arrived quite late in the evening, and the reception staff at that time had no English, so that check-in communication had to be managed through a translation app. However, we got to our rooms, which were adequate. The public areas were limited to the reception area and the hallways leading to the hotel rooms, thus the impression was more that of a hostel than a hotel per se. Breakfast was served in a room just off a public hallway, and none of the staff had any English. Breakfast fare was rather limited and in general not very tempting. This hotel is only recommended for people with limited expectations and one a shoe-string budget.
Response from Property: Hello, dear guests! Thank you for your check-in and detailed comments. We are deeply sorry for not giving you a pleasant and satisfactory check-in experience. We sincerely say to you: I'm sorry! We guarantee that you will see a different little U next time, which will make you satisfied. Dear! I sincerely look forward to your visit again.
Guest User
Xiao U Comfort Double Bed Room
Stayed in Apr 2023
Business traveler
4 review
10/10
Outstanding
Posted on Jun 3, 2023
I stay at the IU hotel for several weeks. It's a very good hotel. The management of the hotel is polite and managers are very friendly and nice. The cleaning services also good. The room is clean and bright, I have a room with big windows. It's a very beautiful view on a city and it's green around. I didn't took a breakfast, but saw its a lot of good food provided there. The location of the hotel is excellent. It's just 3-5 minutes from the Moon Bay subway station in Suzhou. Nearby is a lake, just 7 minutes walk, it's very beautiful. I will stay at this hotel again. I recommend it.
6/19
Response from Property: Thank you fou your kind comments,the pictures you take are so beautiful.Hope you have a good mood every day!
Gogp
Xiao U Comfort Double Bed Room
Stayed in May 2023
Traveling with friends
16 review
9.0/10
Great
Posted on Jun 8, 2023
There is the window, but there's no view only the wall. The first day I arrived, the room had a very stong smell of smoke. But other than that still good.
Response from Property: Thank you fou your words, You have booked a room with an inside window,so it's a pity that is no view. Sorry about the smell of smoke,Hope you will have a better experience nex time!
PaaCqow
Xiao U Comfort Double Bed Room
Stayed in Jan 2024
Solo traveler
2 review
8.5/10
Very Good
Posted on Feb 27, 2024
Quite a cool place. Not extraordinary but definitely fair pick.
Response from Property: Thank you for staying and good luck in the Year of the Dragon!
Vishal Ghanshyam Hiranandani
Xiao U Comfort Double Bed Room
Stayed in Jan 2025
Business traveler
7 review
9.5/10
Amazing
Posted on Feb 2, 2025
Smart stay
Response from Property: 經過一座城,尋覓一間房。消去您滿身的疲勞,我們將以熱情的服務,舒適的房間,期待您的到來。
Guest User
Xiao U Super Double Bed Room
Stayed in Jun 2023
Couple
1 review
10/10
Outstanding
Posted on Sep 29, 2023
A truly lovely hotel with talented and kind staff who can speak English.
Response from Property: Just like you say so much, are kua small U, small U said super happy, like to come again, you can also bring your friends, hehe, I wish you a happy life!
Nastya Patyak
Xiao U Super Twin Room
Stayed in Jul 2023
Family
15 review
7.0/10
Posted on Aug 13, 2023
very poor breakfast, no face towels, not bad for one night
Response from Property: I,m sorry about that .Our breakfast maybe more better for Chinese,and we have face towels just on the bathroom counter.We usede a one-time packet, Hope you can have a good experience next time!
M523159****
U+ Movie Viewing Double Bed Room (Giant Screen Projection + VIP Entertainment Membership + Aurora TV)
Stayed in Apr 2025
Couple
15 review
9.7/10
Amazing
Posted on May 5, 2025
The room is exactly the same as in the picture, the facilities and sanitary environment are very good, and the various services are very good. In short, the experience is very good, highly recommended!
Original textTranslated by Google
Response from Property: [80 meters from the subway entrance, convenient for travel] Xiaou is very happy to see that you are satisfied with your stay. Welcome to visit again in the near future and continue to provide Xiaou with valuable opinions and suggestions! I wish you a happy life!
M476530****
Xiao U Comfort Double Bed Room
Stayed in Mar 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Apr 20, 2025
The room is very clean and hygienic. The subway is very close and the transportation is very convenient. The staff are very caring.
Original textTranslated by Google
Response from Property: 【服務貼心,早餐豐富】酒店有全自動洗衣房,自帶烘乾功能,是您商務出行的不錯選擇哦~