Holiday Inn Express & Suites Swift Current

The rooms are comfortable with cozy beds, offering a good night's sleep. Exceptional customer service with friendly staff. Above average breakfast provides a great experience.

Great hotel, have stayed many trips through Hwy 1.

My husband and I stayed at Holiday Inn express Swift Current for 3 nights in late November. We travel a lot in the U. S. for business and we usually stay at Hampton hotel. Since we couldn’t find a Hampton in Swift Current so we chose Holiday Inn Express in Swift Current, which turned out to be the worst hotel experience we have ever had in a long time. First night we arrived, I went in the gym and found out both of the treadmills are not working ( they aren’t even plugged in due to the wall outlets don’t match the plugs on the treadmills ). So I used the elliptical. The gym is very small compared to other holiday inn I have stayed in. There was another person came in during my workout and he wanted to use the treadmill. I told him they are not working. He tried to make them work then finally gave up and left the gym. After my workout I went to front desk and told the staff about the issue. He said he would take a look. Later that night he called my husband’s phone and said they couldn’t fix the treadmills. They would take off $30 on our first night bill. So the next two days, I checked the treadmills, still didn’t work, and there were other guests came in and left in disappointment. And by the way, the day we checked out , they didn’t take off the $30 like they promised. Second, the hotel was under construction when we were there. First floor and second floor’s rooms are not available, breakfast took place in a small meeting room, food was mediocre. It was noisy during the day when I was in my room. Maybe it’s because of the construction work. However, none of these ( broken treadmills or construction) were mentioned on their website or app. If we knew there is no treadmills available and construction going on, we wouldn’t have booked this hotel. When we left , we were charged $607 for 3 nights. For this price we would expect better quality of service.