Pasig Hotels with Pools

I thoroughly enjoyed my new year's eve stay at ace hotel and suites. Big thanks to the hotel manager for accomodating my requests. Exemplary customer service. The buffet meals were incredibly delicious as well. Thank you so much!

Good location in Ortigas City. Hotel room is big and good for family gatherings, hence only 2 elevators are working and hallway is too hot while waiting for the elevator. Overall, this is a worth stay.

This is my third time staying at your hotel. The room is spacious enough, and there's plenty of drinking water provided. Since I arrived early, the hotel arranged an early check-in, which was great as I could rest in the room sooner. If possible, please replenish the toilet paper rolls during housekeeping so guests don't have to request it separately. Thank you!

Pros: The hotel has an excellent central location near malls and convenience stores. Staff are nice, friendly, and attentive. Bed is comfortable, aircon is cool, and showers have adequate pressure. Cons: For a new hotel, the furnishings, panels, and walls already show wear and tear. Some panels and tiles show signs of rushed work. Construction noises are loud and I was not given any prior notice about it. The room door is annoyingly hard to open. Elevators lack card detectors on both sides; layout is confusing. Security people are nice, but they do too much frisking of my things and the entrance/exit layout is also confusing. The lobby is too small. Amenities are lacking, only a gym is available for leisure activities. Overall, average stay with lots of room for improvement.

Although we had a little bit of issue with the check-in process (1. the admin couldn’t initially find our reservation; 2. we were told to present vaccination IDs though it wasn’t stated on the booking info that it’s a requirement. I had mine but my partner didn’t have hers.), Sir Kevin (host) was kind enough to thoroughly assist us throughout our stay. The unit had decent kitchenware which we used since we stayed for 2 nights. It just seemed that the place wasn’t completely cleaned before our stay as there were still some uncollected trash inside the bin, leftover butter in the fridge (probably from the previous guest). We also noticed that the linen and duvet had some stains. I just hope those were old stains and not from the previous guest because that would be really off. Other than that, the location was spot on. For the price we paid, it was totally a steal. I just hope the overall cleanliness of the unit would be improved.