Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Feb 22, 2026
Guest User
One of the best stays on this trip... truly an excellent hotel, everything was perfect – the staff, the room, the food, everything. I thank them for upgrading our room Thank you very much, and thank you to the management of trip.com
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Price per night from:JPY 16,254
Posted on Jun 12, 2025
Sofya Tchizmina
Просто волшебный отель. Расположен в парке. Чистый , вкусный воздух, полное умиротворение. Еда в ресторане восхитительная. Персонал вежливый, отзывчивый (немного подучить английский). Бассейн чистый, большой , очень комфортный. Минус один-нет меню на английском. В остальном очень довольны, вернулись бы сюда ещё и будем рекомендовать всем.
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Price per night from:JPY 14,548
Posted on Nov 6, 2023|Economy Queen Room
Guest UserThe hotel was spotless, the staff were very polite and friendly. Tea time and treats were much better and delicious than we expected. Well done to the chef. Creating a quiet area in the spa section is a very good idea, but in this section we once encountered a family with children aged 3-4, and once we encountered interesting guests jumping into the pool. Fortunately, their fun (!) did not last long. Maybe it would be good if there was a staff member in the spa department who monitors such situations from time to time and warns them if necessary. Secondly, it was extremely hot everywhere in the spa area. The water is already quite warm, steam room, sauna etc. We also use it, but when the ambient temperature is around 30-35 degrees, it gets a little overwhelming. Also, the temperature of both pools is high, only the jacuzzi in the quiet area is a little cooler, I wish there was a thermal pool and a normal pool instead. There are food and beverages, markets, taxis, etc. around the hotel. options available.
We went as a group of friends and had a great time. It's a hotel I would definitely consider going back to. Thank you so much for everything.
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Price per night from:JPY 13,600
Posted on Nov 16, 2025
Guest User
The welcome was excellent, and valet parking was available upon arrival at the hotel entrance. The rooms are comfortable and very well-equipped, with numerous amenities available.
The gym is easily accessible and offers a wide selection of machines, allowing for a great workout.
I highly recommend this hotel.
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Price per night from:JPY 15,946
Posted on Oct 11, 2023|Superior Room
Guest User
This is great hotel with such nice and kindly service, best recommand to everyone to visit this hotel !
Amaizing SPA centre, with many pools and jacuzzi.
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Price per night from:JPY 16,135
Posted on Apr 13, 2026
BaochudeUKONOW
Very good hotel, 1 km from the bus station, very convenient, good service, warm, rich breakfast, clean and tidy, convenient travel, located in the industrial area
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Price per night from:JPY 13,505
Posted on Jun 27, 2025
Guest User
Hello.
I completed the reservation with the spa option when booking the hotel, but they said that the hotel was also authorized and not served for the entry, but they had already made the information. I would ask to continue using the open pool without problems but the pool was in the incredible piste to be held with a lot of dead bees and mosquitoes. I would ask for more sensitive treatment.
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Price per night from:JPY 15,875
Posted on Apr 24, 2025
Guest User
Very average, the most run-down Sheraton I've ever stayed in.
I didn't read the information carefully when I checked in, and I didn't realize I hadn't registered for the executive lounge until I checked in. The curtains in the room fell off as soon as I pulled them. I'm sure I'm definitely not the first one to have them fall off. They were fixed quickly, but I don't understand why such an obvious problem can't be solved systematically?
The only thing I think is good is the executive lounge, the view and food are all good, and the hotel has a Turkish bath experience + sauna room.
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Price per night from:JPY 19,713