Hampton Inn by Hilton Sydney

The front desk worker who introduced the property was nice. However, the room's furniture was worn and in need of replacing, the jacuzzi's electronics (the buttons) didnt work. The room had a general unclean feeling. Some things in the room like the stereo didnt have bluetooth. This was a great room 10 years ago but needs updating. The front desk worker on the way out didnt say hello, he said "what?" And didnt ask how our stay was. "What room you in?" And then he also didnt thank us for staying. Didnt say have a nice day. He said "k its paid". Very unprofessional.

Stayed here New Years Eve, service at the desk was fabulous, hotel was decorated beautifully for Xmas, rooms were spacious and clean and breakfast was wonderful

Loved the breakfast…staff were great at the breakfast too…unfortunately the coffee was terrible…such an important thing to so many guests…this would be the only area that needs drastic improvement!!!

Our room was clean with lots of room to move around , staff were very friendly will definitely recommend this hotel

Front desk and morning buffet staff were very friendly and greeted us at all times with a smile. Had hoped to make it to the pool but we just didn’t have time but it would have been nice for the slide to be operational and had hoped for a Hot tub but all good. Not such a big deal for us. There was a stain on our duvet cover which was gross and some large stains on the carpet, something dripped on the walls that didn’t get cleaned off but the rooms were spacious and not cramped which was nice. Unfortunately, like so many hotels in winter, the place was overrun with teams and parents who clearly were more interested in socializing than monitoring how disruptive their kids were. There were groups of kids everywhere in the public seating areas who were quite loud and lots of kids running and tearing through the hallways particularly early in the morning. Lots of kids in the parking lots screaming below our window. So peaceful and quiet it was certainly not. Pillows on the king bed should match the bed size and be at least queen or king sized pillows. Bed on the box spring or platform was wiggly when my husband rolled over but otherwise bed was ok, neither bad nor great. We usually stay at Holiday Inn on the waterfront where the beds are more comfortable and the sound from outside the rooms is generally less due to better sound proofing. This was our first stay here but divided as to whether we will return to Holiday Inn next time. Restaurant definitely better at Hampton Inn.

Had a wonderful stay. The older gentleman at the desk at check in was super friendly and approachable.

Nice staff made you feel welcome very helpful easy check inn. Overall appearance of hotel is nice