Check in time: 2 pm. as soon as i arrived, i was immediately assigned a room. very efficient. Room: had no window, even though my booking said there was; 2 single beds, even if i booked 1 queen bed. for the price i paid and having stayed in this hotel before, i was expecting a better room though. Internet: there was and it was working fine. Staff: not as attentive and courteous to the guests, with the exception of the barista in the coffee shop whose name i forgot to ask. btw, this cafe serves excellent cakes and pastries. Restaurant: server was prompt, food was exceptional and its price, decent. Breakfast: came free with the room. not buffet but still good. Check out: prompt and hassle-free.