Kilometer 60 Emilio Aguinaldo Highway, Tagaytay, Cavite, 4120, PhilippinesView Hotel Details
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Taal Vista Hotel Guest Reviews
4/5
Very Good
112 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities3.9
Service3.9
Cleanliness4.1
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All reviews(112)
Positive reviews(101)
Reviews with photos/video(42)
Awesome stay(32)
Friendly staff(25)
Loved the view(22)
Great location(11)
Tasty food(8)
Classy environment(6)
Convenient location(6)
Negative reviews(11)
Guest User
Superior King Room
Stayed in Feb 2025
Couples
1 review
4.7/5
Amazing
Posted on Mar 19, 2025
We upgraded our room from superior room to a room with a lake view, and it was worth it. The room is worth every penny, however, the wifi connection is kind of slow and it always needs to be re-connected. And also the TV doesnโt have netflix or youtube. The breakfast buffet was perfect. I love the food. And the staffs are all welcoming and friendly.
Response from Property: Dear Guest,Thank you very much for the good feedback about your recent stay at Taal Vista Hotel!We are delighted to see your positive ratings; it only confirms that you have enjoyed your overall experience, which will encourage other readers to stay with us. Once again, thank you for the review and we would be more than happy to welcome you back home soon! Sincerely,Ramon MakilanGeneral Manager
VinaVanessa
Deluxe King Room
Stayed in Dec 2024
Couples
12 review
4.5/5
Great
Posted on Jan 16, 2025
Here's an elaborate review based on your stay at Taal Vista Hotel:
**Hotel Review: Taal Vista Hotel (Stay Date: January 4-5)**
My recent stay at Taal Vista Hotel was a blend of elegance and family-friendly amenities, though not without a few quirks.
Pros:
1. **Elegant Ambiance:** Taal Vista Hotel exudes elegance, especially with its grand architecture and beautifully maintained grounds. The back of the hotel features a spacious area perfect for strolling and playing, with breathtaking views of Taal Lake and Taal Volcano.
2. **Family-Oriented:** This hotel is a haven for families. The expansive lawn provides ample space for children to run and play.
3. **Wide Parking Space:** Ample parking space makes it convenient for guests arriving with their vehicles.
4. **Breakfast Buffet:** Though the breakfast buffet had limited choices, every dish served was delicious and satisfying.
**Cons:**
1. **Unheated Pool:** Unfortunately, the pool is unheated, which might be a downside for those looking to take a dip in colder weather.
2. **Outdated Room:** The room we stayed in felt quite old and outdated. The chair and sofa had tacky covers, likely because they were really old.
3. **Towel Availability:** Surprisingly, there were no towels in our room upon arrival. We had to request them, which was quite disappointing considering this is a 5-star hotel.
In conclusion, Taal Vista Hotel offers a beautiful and serene environment, ideal for families, but could use some updates in the rooms and better attention to detail in terms of amenities like towels.
Response from Property: Dear VinaVanessa,Thank you very much for the feedback about your recent stay at Taal Vista Hotel!We are all delighted to read that you have enjoyed your overall experience which will certainly encourage other readers to stay with us. Meanwhile, we take note of your comments and the management has been made aware of your concern. Moreover, all our guests' feedbacks are vital to our efforts to improve, so thank you for taking the time to share your observations with us.Once again, thank you for the review and we would be more than happy to welcome you back home soon! Regards,Ramon MakilanGeneral Manager
Guest User
Deluxe Twin Room
Stayed in Nov 2024
Family
2 review
3.5/5
Posted on Dec 28, 2024
This is an overrated hotel. It is too old and under maintained. The breakfast is not so nice and they do not replenish the breakfast at the extension area after 9am considering that the breakfast is up until 10:30 am and they have placed a lot of guest in the extension area due to full capacity of the restaurant where the buffet should be.
The only good thing about this hotel is the location and the size of the room. The hotel was right beside Sky ranch and has a lot of places to eat nearby. The room, Deluxe Twin, can accommodate 3 adults and 1 child.
Response from Property: Dear Guest,Thank you for bringing your concern to our attention. We apologize for any inconveniences you encountered during your stay at Taal Vista Hotel. Your feedback helps us identify areas where we can improve, and we are committed to addressing the issue you mentioned. We strive to provide exceptional service to all our guests, and we regret that we did not meet your expectations on this occasion. We appreciate your feedback and hope to have the opportunity to better serve you in the future.Sincerely yours,Ramon MakilanGeneral Manager
Anonymous User
Superior King Room
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Oct 6, 2024
only downside was we waited almost an hour during check in only to get one out of the two rooms we booked. the second room was given to us when we called them to follow up at around 6 pm. on a positive note, we love the scenery and the vibes at night specially when the live band started to play. Overall, my family had the best weekend here! Definitely a core memory for us ๐ค
6/11
Response from Property: Dear Guest,Thank you very much for the good feedback about your stay at Taal Vista Hotel!We are all very thrilled to see your positive ratings; it only confirms that you have enjoyed your overall experience that will certainly encourage other readers to stay with us. Once again, thank you for the review and we would be more than happy to welcome you back home soon! Sincerely,Ramon MakilanGeneral Manager
Eugo
Superior Twin Room
Stayed in Jan 2025
Family
2 review
5.0/5
Outstanding
Posted on Feb 9, 2025
Good breakfast
Response from Property: Dear Eugo,Thank you very much for the excellent feedback about your recent stay at Taal Vista Hotel!We are delighted to see your positive ratings; it only confirms that you have enjoyed your overall experience, which will encourage other readers to stay with us. Once again, thank you for the review and we would be more than happy to welcome you back home soon! Sincerely,Ramon MakilanGeneral Manager
Gino Reyes
Deluxe Queen And Single
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Jan 16, 2025
Still the best hotel in Tagaytay
Response from Property: Dear Gino,Thank you very much for the excellent feedback about your recent stay at Taal Vista Hotel!We are delighted to see your positive ratings; it only confirms that you have enjoyed your overall experience, which will encourage other readers to stay with us. Once again, thank you for the review and we would be more than happy to welcome you back home soon! Sincerely,Ramon MakilanGeneral Manager
Ivy Claudette
Deluxe King Room
Stayed in Nov 2024
Couples
1 review
5.0/5
Outstanding
Posted on Dec 22, 2024
Very Clean, and accomodating
Response from Property: Dear Ivy Claudette,Thank you very much for the excellent feedback about your recent stay at Taal Vista Hotel!We are delighted to see your positive ratings; it only confirms that you have enjoyed your overall experience, which will encourage other readers to stay with us. Once again, thank you for the review and we would be more than happy to welcome you back home soon! Sincerely,Ramon MakilanGeneral Manager
Ma. Concepcion Arellano
Superior Twin Room
Stayed in Jan 2025
Family
1 review
5.0/5
Outstanding
Posted on Feb 21, 2025
This place is our haven whenever we visit Tagaytay. It has all the amenities needed for a very cozy and relaxing vacation. All its staff are accomodating. We always enjoy their breakfast buffet in our every stay here. And we will not hesitate staying here again.
Response from Property: Dear Ma. Concepcion Arellano,Thank you very much for the excellent feedback about your recent stay at Taal Vista Hotel!We are delighted to see your positive ratings; it only confirms that you have enjoyed your overall experience, which will encourage other readers to stay with us. Once again, thank you for the review and we would be more than happy to welcome you back home soon! Sincerely,Ramon MakilanGeneral Manager
Anonymous User
Superior King Room
Stayed in Dec 2024
Couples
6 review
3.0/5
Posted on Jan 29, 2025
Disappointed, because the aircon malfunctioned, they did not repair it immediately. The front desk blamed the third party for why the room they gave was in the mountainside. They need to have a customer service seminar for their staff. I hope next time they will improve how to deal with their clients to improve their service.
Response from Property: Dear Guest,Thank you for bringing your concern to our attention. We apologize for any inconveniences you encountered during your stay at Taal Vista Hotel. Your feedback helps us identify areas where we can improve, and we are committed to addressing the issue you mentioned. We strive to provide exceptional service to all our guests, and we regret that we did not meet your expectations on this occasion. We appreciate your feedback and hope to have the opportunity to better serve you in the future.Sincerely yours,Ramon MakilanGeneral Manager
Anapat De Chavez
Ridge Room
Stayed in Dec 2024
Family
1 review
4.2/5
Very Good
Posted on Jan 27, 2025
Most of the area are under renovation so we didn't get to maximize all amenities. But overall, it was a great vacation place for families.
Response from Property: Dear Anapat de Chavez,Thank you very much for the good feedback about your stay at Taal Vista Hotel!We are all very thrilled to see your positive ratings; it only confirms that you have enjoyed your overall experience that will certainly encourage other readers to stay with us. Once again, thank you for the review and we would be more than happy to welcome you back home soon! Sincerely,Ramon MakilanGeneral Manager
Jefferson Gamboa
Superior King Room
Stayed in Dec 2024
Couples
3 review
4.0/5
Very Good
Posted on Feb 6, 2025
Very nice place. Staff was friendly and very accommodating. Checked in really late and had no issues.
Response from Property: Dear Jefferson Gamboa,Thank you very much for the good feedback about your stay at Taal Vista Hotel!We are all very thrilled to see your positive ratings; it only confirms that you have enjoyed your overall experience that will certainly encourage other readers to stay with us. Once again, thank you for the review and we would be more than happy to welcome you back home soon! Sincerely,Ramon MakilanGeneral Manager
Mary Laine Cua
Superior Twin Room
Stayed in Dec 2024
Couples
2 review
5.0/5
Outstanding
Posted on Mar 24, 2025
Ambience was cozy. Check-in was smooth although there was a line because of the holidays. The restaurant crew was very attentive.
Overall, it was a nice experience to stay here and will definitely go back.
Response from Property: Dear Mary Laine Cua,Thank you very much for the excellent feedback about your recent stay at Taal Vista Hotel!We are delighted to see your positive ratings; it only confirms that you have enjoyed your overall experience, which will encourage other readers to stay with us. Once again, thank you for the review and we would be more than happy to welcome you back home soon! Sincerely,Ramon MakilanGeneral Manager
Guest User
Superior Twin Room
Stayed in Nov 2024
Family
6 review
4.0/5
Very Good
Posted on Jan 23, 2025
They should be more considerate of senior guests by assigning rooms that do not require a very long walk. But still it was a comfortable stay.
Response from Property: Dear Guest,Thank you for bringing your concern to our attention. We apologize for any inconveniences you encountered during your stay at Taal Vista Hotel. Your feedback helps us identify areas where we can improve, and we are committed to addressing the issue you mentioned. We strive to provide exceptional service to all our guests, and we regret that we did not meet your expectations on this occasion. We appreciate your feedback and hope to have the opportunity to better serve you in the future.Sincerely yours,Ramon MakilanGeneral Manager
Guest User
Superior Twin Room
Stayed in May 2024
Family
4 review
4.0/5
Very Good
Posted on Jun 28, 2024
I always enjoy staying here. Love the buffet breakfast. However, their rooms in the old building need to be updated, including their television. No netflix. Love the access to Sky Ranch.
Response from Property: Dear Guest,Thank you very much for the good feedback about your recent stay at Taal Vista Hotel!We are delighted to see your positive ratings; it only confirms that you have enjoyed your overall experience, which will encourage other readers to stay with us. Once again, thank you for the review and we would be more than happy to welcome you back home soon! Sincerely,Ramon MakilanGeneral Manager
Guest User
Superior King Room
Stayed in May 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jun 18, 2024
Service is excellent. I like the back entrance to Sky Ranch. Food is superb! Highly recommended! Thank you.
Response from Property: Dear Guest,Thank you very much for the excellent feedback about your stay at Taal Vista Hotel!We are all very thrilled to see your positive ratings; it only confirms that you have enjoyed your overall experience that will certainly encourage other readers to stay with us. Once again, thank you for the review and we would be more than happy to welcome you back home soon! Sincerely,Ramon MakilanGeneral Manager