Icloud Luxury Resort & Hotel Reviews

Good room size. Good breakfast variety especially the fruit juice blender. My kid loves the playroom. Got the bathtub room even though I was looking for the jacuzzi room. Take note that pool doesn't exist unless u book the right room.

The moment I stepped into the room, I was hit by an overwhelming cigarette smell. I called the front desk to complain, but they informed me they were fully booked and couldn't offer a room change. Their only solution was to send someone to 'deal' with the smell by spraying air freshener. The smell was simply unbearable. I called again, offering to pay extra for a different room, and only then did they finally arrange one for us. While the new room was indeed smoke-free, the air conditioning was completely ineffective the entire night!!!!!! To make matters worse, when I tried to use the spa jets in the bathtub, a bunch of small bugs came out! 🙄🙄 I will absolutely not be returning to this place.

This is my second stay at this hotel. It offers great value for money, and I'll definitely be back.

They offer late-night snacks, which is a nice bonus. Parking is also very convenient and ample. The place is very clean. This is already our second time staying here whenever we visit Taichung.

Fantastic! They offer an evening shuttle service to Fengjia Night Market, which saved us the hassle of finding parking. Our driver was friendly and courteous. The room was spacious and featured a large bathtub, and most importantly, it was impeccably clean. Our kids absolutely loved it! The late-night snacks and breakfast were also a great bonus, both very generous and delicious. When we visited the gym in the evening, it was empty, so we had it all to ourselves.

Good location...the room is comfortable...no time limit for ktv...

The hotel is clean, bright, and pet-friendly. Definitely recommend! The parking was convenient and genuinely spacious, which our dog absolutely loved as they had so much room to run around. The only minor downsides were that the KTV wasn't available and the AC wasn't cooling initially, but these issues were all resolved. The restaurant also offered a good variety of dishes, and the food was quite tasty.

The staff were excellent. The room was spacious and well soundproofed. The bathroom featured a jacuzzi and powerful shower pressure. In the evening, we could call the front desk to arrange a luxury shuttle to Fengjia Night Market, and the driver was very friendly and engaging. The breakfast was delicious, offering a wide variety of options, and you could even make your own fresh fruit and vegetable juice.

A bit far from Fengjia Night Market, but the breakfast was excellent, the dining area was beautiful, and they even had a gym, which was a nice bonus.

Families with kids and elderly book 2 double bed quadruple. Room is clean, bed is.comfortable. kids is happy with the jacuzzi. The location is not convenient but.they.provide shuttle services to and fro feng jia night market. Lucky we have our own driver to go other tourist attractions so is still ok. Overall is a nice stay.

Good hotel, and the bed was very comfortable.

The hotel facilities are good, the property is very spacious, and the price is also very reasonable.

Really don’t recommend for family to stay. Toilet door cannot lock with gap.

Check-in is abit difficult as they have two check-in places but no one standby at the main counter and the number provided is uncontactable.