The cleaning was not timely. When I checked out at 12:00 on 4/6, the service staff urged me. Later I found that there were items that had not been taken away. I called the cleaning staff before 13:00 to confirm the search. At first, they replied that they could not find it. They later replied that they found it. Cosmetic bag
The electronic products were not found... Later at 13:30, I found some clothes and forgot to take them. I called again to confirm whether there were clothes. The staff responded that there were no clothes. Later in the evening, I called again to confirm. The staff responded that they had found the clothes.
However, the electronic products were not found. Compared with the competitor Weige, the cleaning staff called the service staff to proactively inform us of the missing items and confirm whether they were lost items. They reminded us to take our ID cards and come to the counter staff to collect them.
The corresponding attitudes of the two different companies are different. I am very disappointed. I will not stay at this related hotel in the future... It is really the part of finding lost items that will not cause trouble to the service staff for no reason.
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