Hotel Double One Reviews

The entire stay was absolutely fantastic. The service, in particular, was impeccable. Staff member Amy's warm smile and excellent service truly enhanced our entire trip. She was proactive in understanding guests' needs, and her service attitude was superb. The hotel was spotlessly clean, and the air conditioning was perfectly sufficient for the summer heat. The breakfast was Japanese-style, and the ambiance was wonderfully peaceful.

Great hotel with your own Hot Spring Bathtub!… Free on call transport from the hotel to the town. GLBTQ friendly. Very close to Thermal Valley. Beautiful place for couples get away!.. Room stay includes a good variety buffet.

Thought I was upgraded from 36m2 to 28m2 (happiness room to love suite), so it is on higher floor, not G/F. Just note that there are two stairs inside room for love suite (door to room, room to hot spring) so it actually feel smaller than the photos. Original plan was to have my aunt 65+ to stay. Stairs may present some difficulties to them so ask hotel before confirmation of your trip if you have elderly /small children. Pros: can listen to birds singing in the mornings while watching Mountain View. This will be one strong reason for coming back. Also, views from dining room is superb. Appreciated so much for the staff at reception who meticulously take care of my needs to order take-out. She was so kind & I hope more ladies could be in hotel to serve their clients. At this price (lowest HKD46x for basic room type) there is nothing to complain. So I would definitely consider going back in winter times. Cons: plumbing system is old coz it’s uphill. WC can only handle liquid waste. Housekeeping effort will be needed for any solid waste disposal… Noise from housekeeping (& kitchen staff sending breakfast to rooms) can disturb sleep for light sleepers. When they change buffet breakfast to room service, I went to fetch a cup for hot water. A male staff intercepted me & asked abt the cups. To assure him that I won’t take these away, just show the pic below to reception (留下三大跟三小的杯). Hope he understands that female solo travellers are common elsewhere even i looked like locals; & simply bc my travel-mate have to leave earlier than planned.

The hotel staff were extremely courteous and attentive. The rooms are comfortable and spacious, and the hot spring temperature was perfect. While the location isn't the most convenient, the ability to enjoy the hot springs anytime is a huge perk!

Cozy and comfortable hotel with private onsen

Private in-room onsen. Clean, friendly with good reception staff. Breakfast is alright with good coffee. View is good as up on the hillside

The front desk staff provided excellent service, and the view from the balcony hot tub was also fantastic!

Nice and calm day close to the forest hill and quiet place. A bit far from convenient store

Happy with our stay, very near to trim station convenient. Breakfast is simple and good too

Highly recommended. It offers a peaceful and serene atmosphere, without the noise and commotion typical of large hotels.

The hotel's front desk staff were incredibly friendly and helpful, and they even offer a dedicated shuttle service to the subway station. The entire room was spotlessly clean, and the hot spring was wonderfully relaxing. I would definitely come back again on my next visit.

There were mosquitoes in the room. The buffet breakfast was just okay.

The room overall is good and nice . The coffee machine is good and the private bathroom for hot spring or ONSEN is nice

Food will sent to room , everything ok