Signs of hotel age as seen in the common wear & tear issues.
Towel with holes, carpet floor…
Cleanliness need to improve as upon check in, found hair under quilt. Unsure if bedsheet was changed or just made up.
Busy hotel as it’s commonly booked by tour agencies.
Long waiting time for lift with only 3 lifts servicing lower/upper floors.
Morning buffet stated till 10am but staff informed line closed at 9:30am, with no food top up. Staff was also unfriendly, refused to allow guest bring yogurt back to room to eat after breakfast was closed before the stipulated time.
Lucky receptionist concerige were friendly, helpful in checking in, providing umbrella without need of deposit.