To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities3.9
Service4.3
Cleanliness4.3
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All reviews(94)
Positive reviews(90)
Reviews with photos/video(26)
Convenient location(29)
Awesome rooms(27)
Awesome stay(15)
Easy to get around(14)
Large rooms(9)
Average sound insulation(7)
Close to metro(6)
Friendly front desk staff(4)
Negative reviews(4)
Lilly
Standard Double room
Stayed in Oct 2024
Solo travellers
11 review
4.2/5
Very Good
Posted on Nov 17, 2024
Great location, relatively older building with renovation. For the same room type, some rooms are better than others. Some of the rooms have non working outlet, soundproof not as good, overall acceptable when you can get the room with decent rate. Their daily rate kind of fluctuates based on the booking situation.
Guest User
Superior Double room
Stayed in Oct 2024
Family
13 review
4.5/5
Great
Posted on Nov 11, 2024
Close to subway and restaurants. Will consider to stay agsin.
Guest User
Standard Double room
Stayed in Aug 2024
Couples
1 review
4.5/5
Great
Posted on Sep 5, 2024
It's a great stay with this hotel very clean and the staffs are good.
Guest User
Superior Double room
Stayed in Mar 2024
Family
10 review
4.7/5
Amazing
Posted on May 5, 2024
Hotel having superb location beaide MRT station . Around do have meant amenities and eateries . The room is clean and bright with mineral water supply and even coffee maker . The only and major improvement need is the bathing . The bathing tub is not suitable for standing bathing . Also the water drainage during bathing is poor as the water can easily flow out onto the floor making the floor a bit slippery . This should be an easy fix.
Guest User
Superior Double room
Stayed in Feb 2024
Family
5 review
5.0/5
Outstanding
Posted on Apr 21, 2024
Located close to mrt station and short distance away from hot springs and night markets.
Morning breakfast are also short distance walk away.
Dinner and supper is also 5mins walk away.
Decent room. Clean. After refurbished, the cigarettes smell is gone.
We will definitely come back again
Guest User
Standard Double room
Stayed in Jun 2023
Solo travellers
2 review
2.5/5
Posted on Aug 30, 2023
The room is worn out and full of spider web.
Response from Property: Hello dear guest,
Thank you for choosing Zhishan Pulu Group as your home in Taipei.
Thank you very much for taking the time to share your valuable comments and feedback.
We regret that we were not able to provide you with the experience you expected during your stay.
We will humbly review and carefully examine all aspects. Pulu Group-Zhishan Pulu will continue to provide high-quality customer service and try our best to meet the needs of each guest.
We sincerely look forward to having the opportunity to serve you again in the near future.
We will try our best to serve you, thank you.
I wish you all the best
Pulu Group-Zhishan Pulu colleagues sincerely
Guest User
Standard Double room
Stayed in Nov 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 2, 2024
Nicely
Guest User
Standard Double room
Stayed in Nov 2024
Solo travellers
18 review
4.7/5
Amazing
Posted on Dec 17, 2024
The room was very clean and felt very comfortable! Thank you to the hard-working housekeeping staff!
The counter service staff are also very friendly!
It's also very close to the MRT station, very convenient!
It will make people want to choose it again, and it is highly recommended!
Original TextTranslated by Google
Kaiming
Deluxe Double room
Stayed in Nov 2024
Family
2 review
3.0/5
Posted on Dec 13, 2024
There is no water in the wash basin
In the middle of the night, water leaked from the air vent above the bed. I didn't sleep all night. My phone was wet and couldn't be charged. After dawn, I changed rooms in a panic. I went downstairs to get the room, room card, and luggage...
The store was not apologetic at all, not even a word of apology or sorry.
Original TextTranslated by Google
Guest User
Superior Double room
Stayed in Nov 2024
Couples
10 review
5.0/5
Outstanding
Posted on Dec 11, 2024
It's very close to the subway station. It's very convenient to take the subway. The price is very reasonable. It's also close to a friend's house, so the location is acceptable. If you go to Tamsui or Taipei Station, you don't have to transfer to the subway. You can get there directly.
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SwC_TW
Standard Double room
Stayed in Oct 2024
Couples
23 review
3.2/5
Posted on Dec 2, 2024
The advantage is that it only takes less than 5 minutes to walk from Zhishan MRT Station.
Located in an alley with no traffic noise
Disadvantages
In terms of hygiene, hair is clearly visible on the sheets and the cleanliness needs to be improved.
The labeling of toiletries can be improved. The words on the bottles are very small. It is recommended to wear glasses when taking a shower, otherwise you will not be able to tell whether they are toiletries or hair conditioners.
There is dry and wet separation, but the design is designed to allow water to splash out, but the drainage outlet on the ground is not at the lowest point, so water will accumulate.
The toilet in the room you live in is directly opposite the entrance, so it is recommended that the toilet door be kept closed.
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6/9
Guest User
Standard Double room
Stayed in Sep 2024
Family
24 review
3.5/5
Posted on Oct 17, 2024
It's very close to Zhishan Station. The waiters at night are not as enthusiastic and polite as those who work in the morning. This is my first time living in Tianmu District. It’s very convenient.
Original TextTranslated by Google
Guest User
Standard Double room
Stayed in May 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jun 20, 2024
It is located at an intersection across from Zhishan Station, very close to the MRT station, and has a parking lot. The transportation is very convenient.
The facilities in the room are very good, the toilet is clean and the space is large
I will visit again next time, thank you!
Original TextTranslated by Google
Yongsheng
Standard Double room
Stayed in Nov 2024
Business travellers
5 review
4.0/5
Very Good
Posted on Dec 8, 2024
The room is well equipped, clean and comfortable. The hotel is very close to Zhishan Station, so it is quiet in the bustle. However, the sound insulation needs to be improved. At 12 o'clock in the evening, you will hear loud noises from upstairs or next door, including the sound of the air conditioner. It's too loud and I can hear the strong wind blowing all night long.
Original TextTranslated by Google
Guest User
Superior Double room
Stayed in Oct 2024
Family
18 review
4.2/5
Very Good
Posted on Dec 7, 2024
The hotel is very close to the MRT. Although it is a little far from the business district, the MRT is very convenient. In other cases, the sound insulation of the hotel room is a little poor, and the service at the front desk, especially the lady working during the day, is very good.