Yoai Mountain Roam Hotel

I had booked a room in the “hostel” section, but it’s actually more of a hotel pretending to also be a hostel. The cleanliness in the room left much to be desired (from what i could see the window sill is clearly never cleaned, hair on the clean sheets, etc.). On top of that, the lockers are fake in the sense that they don’t lock, so they’re basically just cupboards that anyone can open. As for the bathroom, some of the shower doors are broken and were literally left abandoned inside the shower. What was my surprise to see that there were cockroaches ?? The next day, I came back to the room to take a shower and there was no electricity in the bathroom anymore. I asked for compensation because the price I paid was completely disproportionate to the state of the facilities. The receptionist was friendly and offered to move me to a private room (in the hotel section), but the problems continued: when I opened the bathroom door, I once again found cockroaches. Moreover, the humidity doesn’t seem to evacuate properly, and there’s a nauseating smell inside. The lock on the door leading from the room to the hallway doesn’t work. The finishing of the construction work is terrible, nothing is right. In short, my advice is : do not come to this hotel.

Good location within walkable distance (5-10mins) to night markets, and the front desk was very helpful in helping us find drivers for our trip. Hotel was very clean, beds were comfortable and rooms were spacious and cleaned every day