To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
Filter by:
Sort by:
All reviews(1369)
Positive reviews(1332)
Reviews with photos/video(279)
Friendly front desk staff(255)
Delicious breakfast(200)
Perfect for kids(35)
Excellent room layout(27)
Close to airport(19)
Nice bathtub(11)
Luxurious(10)
Has facilities for children(7)
Negative reviews(35)
Guest User
Superior Deluxe Double Room
Stayed in Jul 2024
Business travellers
3 review
5.0/5
Outstanding
Posted on Jul 24, 2024
Breakfast is full of options,many high quality specialty. The room is very spacious and clean. Front desk receptionists are friendly and helpful. I need to specifically give my thanks to Eva Han, she is very professional and thoughtful!
Response from Property: Dear Guest,First and foremost, we would like to express our heartfelt gratitude for choosing our hotel for you recent stay. We are truly honored to have had opportunity to serve you and are delighted to receive your kind words of praise.Your comments regarding the cleanliness and comfort of our rooms are particularly gratifying. We pride ourselves on maintaining high standards of hygiene and luxury, ensuring that each guest enjoys a relaxing and enjoyable stay. It is truly rewarding to hear that our efforts have been recognized and appreciated.Once again, thank you for choosing our hotel and for sharing your thoughts with us. We value your feedback and are committed to providing the best possible service to all our guests.
AABalce
Superior Deluxe Double Room
Stayed in Jul 2023
Solo travellers
26 review
5.0/5
Outstanding
Posted on Jul 18, 2023
This was an amazing stay in Taiyuan! Checking in as a foreigner was a breeze. The front desk was super accommodating and were happy to help in English. The bathroom was super clean, and the shower was outstanding. The bed was super nice and I slept like a baby. Will happily stay here again!
Response from Property: Dear guest, thanks for choosing Courtyard by Marriott Taiyuan and taking time to share your stay with us. We're very delighted to know that you had a good experience here with the help of our staff. We really do aim to deliver the very best of experiences to all of our guests. And we're very happy that you speak so highly of the bathroom as well as design of the hotel. We look forward to welcoming you back soon!
Irina 伊丽哪
Superior Deluxe Double Room
Stayed in Sep 2024
Solo travellers
10 review
5.0/5
Outstanding
Posted on Oct 1, 2024
Everything was great!
Response from Property: Dear guest, thanks for choosing Courtyard by Marriott Taiyuan and taking time to share your stay with us. We're very delighted to know that you had a good experience. We really do aim to deliver the very best of experiences to all of our guests. And we're very happy that you speak so highly of the bathroom as well as design of the hotel. We look forward to welcoming you back soon!
Tony6677
Family Room
Stayed in Aug 2023
Business travellers
195 review
5.0/5
Outstanding
Posted on Aug 10, 2023
The hotel is located nearby the city center ,the hotel is so beautiful and the hotel room is so clean
Response from Property: Dear guest, thanks for choosing Courtyard by Marriott Taiyuan and taking time to share your stay with us. We're very delighted to know that you had a good experience. We really do aim to deliver the very best of experiences to all of our guests. And we're very happy that you speak so highly of the bathroom as well as design of the hotel. We look forward to welcoming you back soon!
Telipulaqingji
Superior Deluxe Twin Room
Stayed in Jun 2023
Business travellers
11 review
5.0/5
Outstanding
Posted on Jun 20, 2023
Good service. I like the hall and the breakfast, will live there again.
Response from Property: Dear guest, thanks for choosing Courtyard by Marriott Taiyuan and taking time to share your stay with us. We're very delighted to know that you had a good experience here with the help of our staff. We really do aim to deliver the very best of experiences to all of our guests. And we're very happy that you speak so highly of the bathroom as well as design of the hotel. We look forward to welcoming you back soon!
SHINDE
Superior Deluxe Double Room
Stayed in Apr 2024
Business travellers
13 review
4.0/5
Very Good
Posted on Jun 3, 2024
nice one
Response from Property: 尊敬的賓客: 您好! 非常感謝您的入住與讚賞! 很高興能為您的出遊帶來美好的時光。 您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每一位賓客享有賓至如歸的入住感受,熱切期待您的再次光臨! 歡迎您再回來體驗,祝生活愉快!
Guest User
Superior Deluxe Double Room
Stayed in Nov 2024
Solo travellers
7 review
5.0/5
Outstanding
Posted on Nov 30, 2024
The overall grade of Taiyuan Marriott should be higher than other cities, and each room is equipped with a bathtub. The front desk Xiao Han provided very good service, delivered breakfast, and called in advance to inquire about needs.
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好,感謝您入住太原萬怡酒店,很高興您滿意酒店的設施和服務,我們小夥伴能得到您的讚揚和肯定,也倍受鼓舞!我們會繼續保持熱忱,致力讓每一位賓客享有賓至如歸的入住感受,熱切期待您的再次光臨! 歡迎您再回來體驗,祝生活愉快!
Guest User
Superior Deluxe Double Room
Stayed in Nov 2024
Business travellers
4 review
5.0/5
Outstanding
Posted on Nov 29, 2024
The hotel has a good environment, and the facilities such as the gym and swimming pool are also very complete. The service is also very warm, the breakfast is very rich, and I also received a small Shanxi specialty gift prepared by Xiaohong at the front desk. I came to Taiyuan on a business trip and chose the Courtyard by Marriott. Thumbs up!
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!感謝您抽出寶貴時間對太原萬怡酒店做出點評!讓客人住的乾淨、舒適,是我們一直以來所追求的目標,讓您擁有賓至如歸的温暖感受是我們最大的心願,萬薈軒西餐廳烹飪技術精湛的廚師團隊為您提供各式中西式早餐,時尚健康,地道新鮮!也很高興看到我們有這樣優秀的員工,她們將會成為全體員工的榜樣,再次感謝您對我們的認可。我們會將更好的服務帶給更多的賓客,也非常期待您再次光臨,祝您萬事如意!
Yingtanlilinfu
Superior Deluxe Double Room
Stayed in Nov 2024
Business travellers
5 review
5.0/5
Outstanding
Posted on Nov 16, 2024
Overall it's very good. There are snack packs and small gifts thoughtfully arranged by Xiao Han. It's good from check-in to breakfast. The breakfast has Taiyuan characteristics. It fulfilled the little wish in my heart. It's very good and worth coming again!
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!感謝您抽出寶貴時間對太原萬怡酒店做出點評!讓客人住的乾淨、舒適,是我們一直以來所追求的目標,讓您擁有賓至如歸的温暖感受是我們最大的心願,萬薈軒西餐廳烹飪技術精湛的廚師團隊為您提供各式中西式早餐,時尚健康,地道新鮮!也很高興看到我們有這樣優秀的員工,她們將會成為全體員工的榜樣,再次感謝您對我們的認可。我們會將更好的服務帶給更多的賓客,也非常期待您再次光臨,祝您萬事如意!
Hejingniangdekafei
Superior Deluxe Double Room
Stayed in Oct 2024
Family
10 review
4.7/5
Amazing
Posted on Nov 2, 2024
The front desk staff, Xiao Han, provided warm and thoughtful service. She introduced the hotel in detail and was very helpful. She also provided toiletries for babies. There were small steps and snacks were given upon check-in. This hotel is very thoughtful and considerate. It is also very convenient to go to the airport, which is only about ten minutes away... I highly recommend it and will stay there next time. The hotel is also very new, but I am a little uncomfortable with the transparent door of the bathroom 😬😬
Original TextTranslated by Google
6/8
Response from Property: 尊敬的客人,感謝您入住太原萬怡酒店,很高興您滿意酒店的設施和服務,能得到您的讚揚和肯定,我們倍感榮幸!太原萬怡酒店是萬豪旗下品牌酒店,酒店設施設備均以五星級標準打造,酒店遵循一客一換的原則,一如既往的為賓客提供滿意的服務和優質的住宿環境,讓每位賓客獲得愉快舒適的入住體驗。看到我們的同事為您送上令您滿意的貼心服務,我們不勝榮幸,他也將成為我們全體員工的榜樣。我們會將更好的服務帶給更多的賓客,也非常期待您再次光臨,祝您萬事如意!
Anonymous User
Superior Deluxe Twin Room
Stayed in Oct 2024
Family
2 review
4.6/5
Great
Posted on Oct 31, 2024
I chose a better hotel with my children. After all, the service in a big hotel is very good. I called in advance to inquire about the needs before I checked in. The child fence was also prepared and placed in the house. There were also local souvenirs. The children liked local snacks and souvenirs very much. The mini bar was also free. The front desk lady, Miss Han, was beautiful and kind. This should be the best experience in Shanxi.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Courtyard by Marriott Taiyuan. We are glad that you are satisfied with the hotel's facilities and services. We are honored to receive your praise and affirmation! Courtyard by Marriott Taiyuan is a brand hotel under Marriott. The hotel facilities and equipment are built to five-star standards. The hotel follows the principle of one guest one change, and as always provides guests with satisfactory services and high-quality accommodation environment, so that every guest can have a pleasant and comfortable stay experience. We are honored to see our colleagues provide you with caring services that satisfy you, and he will become a role model for all our employees. We will bring better services to more guests, and we look forward to your visit again. Wish you all the best!
Guest User
Superior Deluxe Double Room
Stayed in Oct 2024
Business travellers
7 review
5.0/5
Outstanding
Posted on Oct 6, 2024
Service: The front desk receptionist was very good. I arrived in Taiyuan at 9 am. I was so sleepy that I checked in early. I was also given two free breakfast coupons. I was very satisfied with the service overall.
Hygiene: Clean and tidy
Facilities: The air conditioning temperature did not change significantly. It could be updated.
Environment: Good
Original TextTranslated by Google
Response from Property: Dear guests, thank you for staying at Courtyard by Marriott Taiyuan. We are glad that you are satisfied with the hotel's facilities and services. We are also very encouraged by your praise and affirmation! We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again. I wish you a happy life!
edith730
Superior Deluxe Twin Room
Stayed in Oct 2024
Family
34 review
4.8/5
Amazing
Posted on Oct 7, 2024
The room was clean and tidy, in line with the expected standards of Marriott Group hotels. The only drawback was that the air conditioning temperature could not be adjusted, and the window had to be opened if it was hot at night. The buffet breakfast was very rich, and children under 12 years old were free, which was good.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for taking the time to comment on Courtyard by Marriott Taiyuan! Making guests stay clean and comfortable is our goal all along, and making you feel at home is our greatest wish. The chef team of Wanhuixuan Western Restaurant with superb cooking skills provides you with a variety of Chinese and Western breakfasts, which are fashionable, healthy, authentic and fresh! Thank you again for your recognition of us. We will bring better services to more guests, and we look forward to your visit again. Wish you all the best!
Guest User
Superior Deluxe Twin Room
Stayed in Oct 2024
Family
2 review
5.0/5
Outstanding
Posted on Oct 5, 2024
The hotel has thoughtful service. We contacted them the day before check-in to inform them of our needs. Special toiletries were arranged for children. Bella was also very enthusiastic and the service was very humane. It is also convenient to eat near the hotel, which is very suitable for families with children!
Original TextTranslated by Google
Response from Property: Dear guests, thank you for staying at Courtyard by Marriott Taiyuan. We are glad that you are satisfied with the hotel's facilities and services. We are also very encouraged by your praise and affirmation! We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again. I wish you a happy life!
Guest User
Superior Deluxe Twin Room
Stayed in Oct 2024
Family
6 review
5.0/5
Outstanding
Posted on Oct 4, 2024
The hotel is very cost-effective and the service quality is also very good. As soon as I entered the room, there were small snacks and prepared souvenirs, which was a surprise. Thank you to Xiao Han at the front desk for making the check-in very smooth and the service attitude was super good! I especially praise Xiao Han, who has a good attitude and has always been patient and good service.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for staying at Courtyard by Marriott Taiyuan. We are glad that you are satisfied with the hotel's facilities and services. We are also very encouraged by your praise and affirmation! We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again. I wish you a happy life!