Guest User
January 30, 2025
ROOM: The location of the bathroom and toilet, outside the room in the corridor, is not private and a bit scary especially if needed at night, when you are in night dress.
SERVICE : A scary club-car driver blocked us the way out of the room to force us to pay for his club-car service, while the reception later told us that this club-car service was free.
While we complained about it at the reception, the receptionist called several drivers, and asked us to identify that bad one, just like in a police station !!!
FACILITIES : The very few slopes (only 5) were very disappointing for us. This ski resort is only suitable for beginners. The view from the very top of the mountain is really not impressive as promoted in their advertisements.
FOOD: Fair.
STAFF: Not much smiley, but as often in Kazakhstan.