Hotels in Gajah Mada, Tamansari

This was my first time staying at Mercure Jakarta Kota. While the hotel is not new or luxurious, it offers all the essentials for a comfortable stay. The room was clean and well-maintained, and I was especially impressed by the soundproofing between the room and the corridor — very well done. There was still a bit of noise from outside, but nothing too disturbing. The location is also convenient — it’s about 1 km walk to Chinatown, and getting a taxi is very easy from the hotel. Breakfast was quite local in style, but still decent and satisfying. The staff at breakfast were all very friendly and helpful. Housekeeping did a great job during my stay. The bathroom is a bit old, but everything worked perfectly, including hot water and water pressure. The only real drawback is the elevator, which feels a bit outdated. However, considering the overall value for money, this is easy to overlook. Overall, I had a very pleasant stay. I was satisfied with everything and would definitely return next time I’m in Jakarta!

This hotel has excellent customer service from the receptionist that I like to comment Chatarina who pays attention to the small detail as my colleague arriving very late at night, ensuring their check in is seamless one. I love the food variety for morning breakfast which is intercontinental style. The food is excellent. The Italian restaurant serves very on point for the pasta and the ambience is nice to relax. The cafe serves great Jakarta coffee. I will definitely comeback to stay in this hotel again

I had a great stay! The location is excellent—right in the heart of everything, with plenty of restaurants and cafes just a short walk away. The hotel itself was very clean and well-maintained, which made the stay even more comfortable. Would definitely recommend!

Review: 5-Star Hotel Stay – Mixed Experience. I recently stayed at this 5-star hotel Aug 2025, which, despite its grandeur, is showing its age at nearly a decade old. The property retains an elegant charm, but certain aspects left me with mixed feelings. Room and Cleanliness: The room was impressively spacious, a highlight of the stay, with a bit old decor and ample space to relax. However, the cleanliness was average at best. While the surfaces appeared tidy, there were noticeable signs of wear, and the pervasive smell of cigarette smoke was a major downside. I had specifically requested a non-smoking room through Trip.com and reiterated this during check-in, but was informed that no non-smoking rooms were available. As a gesture, the staff upgraded me to a higher-tier room, which I appreciated, but the cigarette odor was still strong, lingering in both the room and the hotel corridors. This was particularly disappointing for a 5-star property. Service Issue: To address the smoke smell, I called room service to request an air freshener. After waiting 30 minutes with no delivery, I had to call again. The second time, the staff promptly delivered it, which helped slightly, but the experience felt inconsistent with the hotel’s luxury branding. Amenities: On a positive note, the breakfast was exceptional—diverse, mix of local and International cuisine. The swimming pool was another highlight, well-maintained, and a relaxing spot to unwind with an indoor and outdoor scenic view. Overall: While the spacious rooms, fantastic breakfast, and nice pool were highlights, the cigarette smell and inconsistent service detracted from the experience. For a 5-star hotel, I expected better attention to cleanliness and guest requests. I’d recommend this hotel for its amenities but urge management to address the smoking issue and improve service responsiveness to truly meet 5-star standards. Rating: 3.5/5

Facilities: New furniture. Safe provided. Cleanliness: Newly renovated. Environment: Restaurants line the basement floor. 24-hour laundry service across the street. Pick up your clothes after 3 hours. NT$60,000 for under 3kg. NT$45,000 for 12 hours. Service: Daily linen change.

Very good hotel. Pleasant staff. Surrounding isn’t great though. F&B and entertainment outlets : need to travel out.

Upon check in, we got a room which was located on 6th floor. Inside the room, there was no bath towel and we had to (literally) beg for bath towels. The towels made to our rooms after half an hour. We also found dead cockroach inside our room. The tv show a mirror view. There are a lot of things need to be fixed in this hotel. Its a sinking ship in my opinion. Too bad, because the location is very strategic.

Overall comfortable stay, with Starbucks just outside of the hotel lobby for my daily caffeine fix. Located just 10 minutes away from Jakarta's Chinatown market, you can spend your morning walking their street stalls or visit other nearby mall such as Grand Paragon Mall.,

The location was really decent and it's near a bus stop for us to bypass traffic using the bus to central. Its located at Harmony exchange which houses good eats. Lifts were pretty slow and when we were there, there were three days when there was a school tour group which really hogged the lifts and we couldn't get to our rooms. I felt the sheets weren't changed and the floor was dusty I had to mop it myself - despite asking for the rooms to be cleaned and sheets changed daily. This can definitely be improved if the staff were monitored to do their cleaning properly

The place is pretty nice, rooms are clean and there some restaurants nearby. Somehow the food we put into the fridge got locked by someone when we were not at the hotel (way after the room was cleaned). So we’re not sure why would someone enter the room after it was fully cleaned. When we asked the stuff about that, no one solved the problem. The service person looked at the fridge, smiled and said “let me check something” and just left the room without even coming back. I am not sure if it is not allowed to use the fridge in the room, but why would you have it in the room at first place?