Jazz Hotel Penang Reviews

1. Location ★★★★☆ Conveniently located near key attractions, restaurants, and public transport. Perfect for tourists or business travelers. 2. Cleanliness ★★★★★ Rooms, bathrooms, and common areas are impeccably clean. 3. Services ★★★★☆ Staff: Friendly and professional staff; quick check-in and check-out. Customer Service: Prompt responses to guest requests and concerns. 4. Facilities ★★★☆☆ Well-maintained gym and pool; ideal for fitness enthusiasts. Free parking space for guests but inconvenient especially needed to waive payment in every in & out from hotel. Overall Rating: ★★★★☆ (4/5 Stars) Summary: This hotel offers an excellent location, spotless cleanliness, and dependable services. Facilities are decent but could benefit better parking arrangements. A great choice for short stays or travelers prioritizing location and cleanliness.

Booked additional room for my aunty uncle upon arrival. Surprisingly this platform offer a better room rate compare to the property itself.

I rate 1/5 I had a very disappointing experience during my stay. The service was very bad, and there was no hot water supply in the shower and bathtub. To make matters worse, the water was extremely dirty. Additionally, the kettle in the room did not function at all. I would not recommend this hotel to anyone.

I'm not sure, but I've booked for deluxe king room but received superior room instead. The difference was the sofa I guess. A bit frustrated but I guess, nothing much to complaint. My room was located at the 11th floor with spacious and beautiful scenery facing the sea (tho, most of it was actually looking to the lotus's building). Unfortunately, there were small incident of water leakage before, hence, resulted damp carpet and the affected area producing bad smell. There were also small leaking at the door of my room. Indeed, the price and the service together with the hotel amenities is somehow, very good deal. Parking is provided but you need to validate each time exiting the parking bay. Parking bays are divided with 2 sections - Jazz suite and Jazz hotel. Hotel visitors need to park at the hotel parking which located at only 6th floor (A and B) to 7th floor. Time consuming to drive all the way uo there. Didn't try the foods. But the ambience of the hotel is calming. Surrounded with nice artsy and modern chic decoration. Staff were good and professional. Checking in/out process was smooth. Go to the 30th floor, there is swim pool. Up till 11pm. Nice view. They got their lounge as well. I would recommend this hotel. They provides bath tub for each room which is a bonus point. Free bath bomb as well. Room decoration is modern and simple. But practical. Definitely worth every penny. Thanks to the hotel staff who took my request to get small cake to initiate the birthday celebration while I was there. Appreciate it much. Thanks.

The bed very comfortable. Recommended. Then view facing ocean & city also

Good environment, and the room is quite large compared to other hotels. You can see the sea view.

The hotel is nice and comfortable, and the rm30 breakfast for in house guest is very worth it. The lady at the reception counter was a little unfriendly and moody when she had to repeat how to validate our parking, but apart from that, it was a pleasant stay!

very ecosystem and ergonomics friendly and the dood is delicious too

Love the vibes of this hotel.. very comfortable

Very nice decoration and affordable price for stay

Kind and helpful staffs

Jazz hotel offer a good space for room and big bathroom ☺️ the process to check in so smooth ! The staff will help with luggage and bags send to room ! Pros: - spacious and nice smell of room - bed is so comfortable - have complimentary drinks - pools and gym accessible - very close to lotus - I loved the interior design of hotel - loved the big bathtub ! Cons - we have to validate our parking at 1st floor while parking place at 7th floor. But it’s offer free park so it’s not too bad. - the bathroom clean however I can see a little bit dirt there but it acceptable

Very nice and very good location.

Pros: Overall experience was good, room was clean, staff was friendly and good Cons: 1) toilet basin faucet worst design, so short the faucet, water everywhere on the counter 2) cups din clean properly