Central Hotel

Everything is good 👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻

Let me tell you something, upon check in the āyi who is working in the front desk is really fuzzy and not approachable, she gets irritated toward us because she cannot find our booking. Everything I presented passport and booking details but seems like she don't know how to work. Question to the management? Is this our fault why she become irritated? she supposed to fix this problem on her part not us because we are the guest! Luckily I can speak few mandarin because I was working in mainland china, until she finds my Chinese working visa details on my passport then she finally understand. Next time teach your āyi speak basic English or change your staff it will affect on your business if you continue to keep this problem. Therefore I cancelled my 6 days bookings in this hotel because of her attitude. I was former front office supervisor and I know how to treat the guest very well and keep the business operations smoothly. Room: clean but interior quite old but not bad for its price Air-conditioning - 0 so hot 🥵 you need to maintain the temperature on 23 degree if you change the temperature the air-conditioning will run down and broken. 讓我跟你們說說，辦理入住時，前台的阿姨（āyi）態度很差，讓人難以親近。她找不到我們的預訂訊息，還對我們很不耐煩。我出示了護照和預訂詳情，但她好像根本不會操作。 我想問管理階層，難道是我們的錯，所以她才這麼不耐煩嗎？她是客人，應該負責解決這個問題，而不是我們！ 幸好我會說一點普通話，因為我之前在中國大陸工作過。直到她看到我護照上的中國工作簽證訊息，她才終於明白。 下次要嘛教你的阿姨說點基本的英語，要嘛就換個員工。如果這個問題一直存在，一定會影響你們的生意。 我以前是前台主管，我知道如何好好招待客人，也知道如何讓飯店營運順暢。 房間：乾淨，但內部裝潢比較老舊，不過考慮到價格還可以。 空調：0，太熱了🥵。必須把溫度維持在23度，如果調低溫度，空調就會過熱損壞。

thank you for your service and accomodation friendly staff