Kai Tu SheLi Hotel

This is a great hotel! The staff are friendly. The rooms are clean. The service is great as well. I like that my room was a non smoking room and that this is a 100% smoke free hotel. After spending the night in many hotels in Xinjiang, I have not been getting rooms that were designated as non smoking because those hotels didn’t have them even though I booked non smoking rooms. Therefore, I wasn’t frustrated when I was checking into my room at this hotel. There are two things that I recommend that the hotel do to make the guest experience better. 1. Remove all of the ashtrays that are on top of the trash cans near the elevators on each floor. I asked the staff why they had them if they are a 100% non smoking hotel and they said it’s for guests to throw their cigarette butts away. I told them those should be removed because those being there let guests know that smoking is allowed in the hotel and that when guests throw them away the smoke from the cigarette butts makes the hotel hallways smell bad as guests are throwing them out. Some of the public areas did smell like cigarette smoke, including one of the elevators, which was not pleasant to breathe. China has a lot of people who smoke, very few smoking bans, and has many people who don’t comply with no smoking policies, so therefore, this is my recommendation when it comes to this issue. I also recommend the hotel put more “No Smoking” signs in the public areas as well, as I only saw ones in the elevators and first floor. 2. The dryer for drying clothes is very slow. I decided to air dry them for several hours after they were in there for two hours because I did my laundry late at night and needed to get some sleep. When I woke up, not all of them were completely dry, which was frustrating. I strongly recommend the hotel gets better dryers, even though it will cost them more money, to solve this issue and get less complaints about it.

Overall a nice hotel, we stayed here for two nights. Very hospitable management.