Carolyne.metal
March 6, 2024
There was no problem with the room, but the Ctrip platform was terrible. I booked the wrong date and refused to change it. I put the responsibility on the hotel and then on the agent. I asked Ctrip for the agent’s contact information and said I didn’t know who it was... and then in the early stage They also said that they were communicating with the agent, but the result was that after a day's delay, I'm sorry... I'm sorry, we can't handle it... Please don't step into this rubbish Ctrip platform that never solves the problem.
Original TextTranslation provided by Google