Hyatt Regency Tashkent

Listen to the advice, don't stay here!! I complained three times in two days. The third time I couldn't bear it anymore and asked to see the general manager. After talking, they only made verbal promises. I guess they were waiting for us to leave and then nothing happened. Unfortunately, I will continue to complain to the relevant tourism departments in Ukraine. Chinese tourists are not stupid and have a lot of money. 1/ Ctrip has paid the tax, and the hotel collected it in the name of a deposit, and said that the tax was not going to be refunded when I checked out. I went directly to the general manager, who was merciful and said that the "tax" was wiped off for me. It seems to be a scam specifically targeting Chinese tourists who pay the "deposit" in cash. 2/ The chiva restaurant in the hotel is not fresh, the meat is frozen, and the money is still collected even if I don't eat it. From the restaurant to the general manager, they all said that they would refund the money, but after a day, no one took any practical action. 3/ The bathroom leaks badly, be careful of falling 4/ After receiving my complaint, the front desk manager lied to the general manager that I complained deliberately, and said that I complained about another rival hotel that I had checked in, but the rival hotel gave a 5-star review. Anyway, avoid lightning.