To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.4
Amenities8.1
Service8.1
Cleanliness8.2
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All reviews(94)
Positive reviews(7)
Reviews with photos/video(3)
Negative reviews(1)
Guest User
Standard Double Room
Stayed in Sep 2025
Family
1 review
10/10
Outstanding
Posted on Nov 1, 2025
Absolutely lovely as usual.
Please tell trip.com that check in at the Cliffden hotel is not 11am to 06am
Check in is 4pm and your website is misleading people. This is very naughty from Trip
Guest User
Club Double Room
Stayed in Jun 2025
Couple
1 review
4.0/10
Posted on Jul 7, 2025
The hotel is dated. The service is terrible our room.has not been cleaned for 2 days even after complaining. We eat once in the evening, the steak was so tough we couldn't eat it, came with tinned button mushrooms, spoon of mixed green veg which must have been frozen.
At breakfast we waited 20 minutes for 2 poaches eggs the rest of the breakfast was cold before they came. Some dates they ran out of fresh fruit. Coffee machine one morning was broken.
There was a lack of experienced staff to help with issues, didn't seem interested.
Guest User
Standard Double Room
Stayed in Apr 2025
Couple
1 review
9.0/10
Great
Posted on May 10, 2025
Third time we have stayed here in the last month. Great staff, very helpful. Super location and gardens.
Unfortunately ourselves and some others had to wait until after 4pm for our rooms to be ready. When you are there for just one night it's a bit deflating to be told they are very busy. Management know how many rooms they have and should have resources to fulfill housekeeping in more than good time.
However we loved our stay as ever.
Guest User
Club Double Room
Stayed in Mar 2025
Couple
1 review
6.5/10
Posted on May 2, 2025
29/04/2025. We have been to the cliffden hotel three times and had a club room on the first floor they were nice large rooms but this time we were on the second floor our room was very small and claustrophobic nothing like the photos in the booking . We asked for a different room and the man at reception said see me tomorrow morning and if there's a larger room you can have it. Later on in the day my partner went to reception to book a table for an evening meal for us. While she was booking the table the lady at the reception said there were no other rooms you can have. The barman was very polite nice to chat to. We only had one meal in the evening cod and chips could not find much cod it was all batter. Other meal gammon and chips gammon would be good to repair your soles on your shoes. Go to the local chip shop absolutely beautiful. We used the indoor swimming pool which was nice and clean. The gardens are lovely, and the beer is very expensive. Go to the jolly sailor pub with drinks at good prices. Reception is not very helpful. I can't understand why the hotel puts people with dogs on the second floor because when the dog wants to go to the toilet by the time you get down to the entrance the dog has already peed on the carpets. Luckily our dog can hold her pee and she is small enough to carry.I have followed other people with their dogs and seen it. Overall we were very disappointed with our stay this time.
Guest User
Standard Family Room
Stayed in Mar 2025
Family
3 review
9.5/10
Amazing
Posted on Jun 30, 2025
Traditional hotel.
Nice entrance to road next to sea via private gardens and gate.
Good swimming pool.
Breakfast was fairly basic but adequate .
Nice views
Anonymous User
Standard Double Room
Stayed in Feb 2025
Couple
2 review
10/10
Outstanding
Posted on Apr 6, 2025
This hotel is great, I do stay regularly due to the location, gardens and parking. Also had 3 course dinner this time rather than just breakfast and it was delicious.
Guest User
Standard Twin Room
Stayed in Apr 2025
Family
1 review
10/10
Outstanding
Posted on May 20, 2025
Always have a great time at the hotel
Guest User
Standard Double Room
Stayed in Feb 2024
Traveling with friends
1 review
8.5/10
Very Good
Posted on Apr 5, 2024
Friendly well located hotel good value for the money. The breakfast buffet was good and rooms were tidy.