Guest User
June 19, 2024
Very comfortable, clean and spacious rooms with amazing beds. The staff were very helpful, courteous and relaxed without feeling intrusive. The buffet offered for breakfast and dinner was amazing with something to everyone's taste, a la carte was also available but buffet much better value. the only thing that let them down somewhat was the coffee. there is an open space balcony for smokers located next to the bar. The location is in the middle of the hub hub of the city and the hotel can arrange a car for site-seeing and airport transfers, although this was a bit on the pricey side, however a very helpful staff member whose name escapes me arranged a much cheaper car and auto rickshaw for us. I would also like to mention Suryash (bar ***, waiter, room service) who while extremely busy was exceptional in making our stay pleasant and enjoyable, always with a smile. The pool on the rooftop terrace was clean and lovely. As avid spa users I felt it was very clean and I would not fault the massage in any way, but it was not as professional as I would have liked, bit awkward, not really what I had asked for and staff a bit pushy to sell more treatments.