62-100 Kaunaʻoa Dr, Waimea, Hawaii island, Hawaii 96743, United StatesView hotel details
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Guest Reviews of The Westin Hapuna Beach Resort
8.8/10
Very good
138 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.1
Amenities8.6
Service8.6
Cleanliness9.0
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All reviews(138)
Positive reviews(37)
Reviews with photos/video(21)
Awesome stay(11)
Clean pool(11)
Great swimming pool(11)
Loved the beach(10)
Awesome rooms(6)
Breakfast was average(5)
Negative reviews(1)
Guest User
Lanai King Room with Partial Ocean View
Stayed in Feb 2026
Couple
37 reviews
10/10
Outstanding
Posted on Mar 31, 2026
A beautiful hotel! It was just a shame about the weather on the day of my stay, as it was very windy and rough. I'd definitely choose to stay here again if I get the chance.
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Guest User
Ocean View Room
Stayed in Jan 2026
Couple
5 reviews
9.5/10
Amazing
Posted on Mar 29, 2026
This hotel isn't ideal if you're on a tight schedule or looking for a budget-friendly option, but it's absolutely perfect for a relaxing getaway. You have the choice of self or valet parking. The sunset at Hapuna Beach is breathtaking, with the entire coastline visible. The hotel offers a good range of restaurants, from affordable to high-end, which is quite reasonable.
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Guest User
Partial Ocean View
Stayed in Jan 2026
Family
13 reviews
8.5/10
Very good
Posted on Apr 26, 2026
The Beach is amazing and the ocean views excellent!
Angtiii
King Room with Balcony and Ocean View
Stayed in Mar 2026
Couple
5 reviews
7.2/10
Posted on Apr 30, 2026
Lots of mosquitoes and the hotel facilities are quite old. The overall experience was okay, but there were countless small bugs in the room.
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Guest User
Two Queen Room with Balcony and Partial Ocean View
Stayed in Jul 2025
Family
1 reviews
9.5/10
Amazing
Posted on Aug 24, 2025
I can recommend this hotel. There are a lot of extra fees that you have to pay for example 37$ per day for a resort fee and 35$ per day if you want to park your car. So for 4 nights we ended up paying almost 400 dollars at the check out only for fees and taxes. Other than that we really enjoyed our stay. The location is great right by a beautiful beach where you can rent snorkeling gear (for free) and swim with fish and turtles! It also offers a lot of complementary activities and a good (although not amazing) breakfast buffet.
All in all we felt very relaxed there and would come back.
6/10
Guest User
Partial Ocean View
Stayed in Jan 2026
Family
2 reviews
6.5/10
Posted on Feb 21, 2026
This is my second stay at this hotel, the first being during the Chinese New Year in 2024. I'll skip the pleasantries and get straight to it: this time was quite disappointing. I booked a sea-view twin room for 4 nights, and at several thousand yuan a night, it wasn't cheap. However, the shower was uncomfortable every evening. There was no hot water at all, and I had to let the cold water run for at least ten minutes before it slowly started to warm up. Plus, the water pressure was very low, which was really unpleasant. I couldn't wait to check out before leaving this review. I hope my feedback is helpful to others.
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Guest User
Ocean View Room
Stayed in Jan 2025
Family
1 reviews
9.0/10
Great
Posted on Feb 18, 2025
Great hotel! Wonderful beach, pool and gym amenities. Restaurants and on property services were great and not overpriced.
Guest User
King Room with Balcony and Partial Ocean View
Stayed in Apr 2025
Couple
3 reviews
8.0/10
Very good
Posted on May 5, 2025
Golf course was closed an we were not informed beforehand
jwon.choi
Two Queen Room with Balcony and Partial Ocean View
Stayed in Jan 2024
Family
8 reviews
7.0/10
Posted on Mar 5, 2024
It was a wonderful place where my family and I could enjoy a comfortable trip.
I'd like to stay longer next time if given the chance.
It seems like it would be a good idea to prepare in advance for the lack of amenities around the hotel.
Guest User
Partial Ocean View
Stayed in Feb 2026
Couple
2 reviews
10/10
Outstanding
Posted on Mar 11, 2026
This is my second visit to Hapuna. This place is the best. I came here for my honeymoon after the conference, and it maintains the same unchanging appearance as before while providing the best service.
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Guest User
Lanai Two Queen Room with Partial Ocean View
Stayed in Jan 2025
Couple
18 reviews
10/10
Outstanding
Posted on Mar 22, 2025
The room was quiet and bright. The reception department prepared small gifts with great care. I also saw a kitten outside the window. When I opened the window, there was a private space for the customers, which was directly connected to the swimming pool.
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橋本泰史
Ocean View Room
Stayed in Apr 2025
Couple
1 reviews
10/10
Outstanding
Posted on May 19, 2025
The beach is nearby and you can borrow towels for the pool.
The room cleaning is also satisfactory.
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Guest User
Ocean View Room
Stayed in Jul 2024
Family
3 reviews
10/10
Outstanding
Posted on Aug 14, 2024
I visited this place during the honeymoon and couldn't forget the perfection, so I visited it again
It's a place where I want to visit every year, with the condition/view/facilities/service+the pretty night sky
Hapuna Beach is the best beach in Hawaii👍
Isn't it the #1 place to stay in the Big Island?
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Ryan Song
King Room with Balcony and Partial Ocean View
Stayed in Oct 2024
Family
18 reviews
9.0/10
Great
Posted on Jan 26, 2025
The pool facilities and view were great. It was especially nice that there was a golf course inside the resort and everything could be done inside. I would visit again.
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Guest User
Partial Ocean View
Stayed in Jan 2024
Couple
1 reviews
2.0/10
Posted on Feb 17, 2024
After staying for 5 nights, there were a total of 3 mice in the room. One of them climbed directly along the wall to the ceiling, just above the head of the bed. Later, I brought two sticky mouse boards to take away two of them. After telling the front desk about this situation, the hotel only helped reduce the parking fee. Maybe it was because we seemed too talkative? pest control is needed. Come if you like Mickey Mouse 🤡