We are very disappointed, appalled and angry. We booked for 2 days but we left after a few hours. We were driving our car in the morning into the parking lot of the ranch, which looked bad maintained, and the owner came at us, and was asking what we were doing. We said, Hi we are staying at your ranch! He said, you are WAAAY to early for checking in. We knew that and we said sorry which we did not have to and we were not expecting to check in only do some hiking in the Area already. He did not welcome us in any way and hè was only irritated that we were early so we left to go somewhere Else to Hike. When we came back at 6pm to check in a woman gave us the lock (because the Doors cant be locked with a key) without saying anything About how it works, and was very distant and did not welcome us. After we went into the room (where there was a very weird smell) we found the source: it was a dead mouse in the toilet which we saw has been in there for quite a while so we asked the lady if she maybe could clean it up (since flushing it was not gonna do anything Good) and maybe give us another room because of the smell. She only said that the owner will be back in 10 minutes so she could not do anything. We went to eat in Clear water and when we came back the mouse was gone. We then asked the owner if we could maybe have another room but hè had no rooms that were ready. We then asked if we could pet some animals or see them because it was a ranch and since we were not welcomed or treated nicely at all we wanted to see and maybe pet some animals. I asked if I could pet their horses, I am a veterinary student so i know a lot About the animals, but I could not get even near the horses because they were 100.000 dollars and thoroughbreds. I said that I know these kind of horses and I also work with them, but still I could not go near them nor pet them because I could give them diseases(???) These horses were btw staying in an very wet muddy land and an old shed. He said I could pet the horses of the neighbours which according to him were only “2.500” dollars so I could. He laughed at me and said that its not a zoo, and you cant pet animals in a zoo…. He was very disrespectful and unfriendly to us and we were so super excited to come to his ranch because we Stayed at other wonderful ranches before and we were so disappointed how hè treated us. We then decided that we did not feel very Good and we wanted to maybe leave so we wanted to tell him that, hè only said: oké, leave the key in the door. And he closed the door in our face. Not even asking what was wrong or of hè could do anything, or talking to us or even a refund? There was no conversation possible with this man and hè treated us with zero respect. The ambience was very distant and very cold, nothing you would expect from a local ranch. This is not the way you treat people. Very bad maintained and dirty. We went to another hotel that night.