Anonymous User
February 6, 2025
The front desk staff must be trained. This is the hotel's facade and the first impression it gives to guests. We arrived on the first day of the Chinese New Year, but there was no greeting from the front desk. There was a young lady with a round face and a very cold service attitude and ability. She didn't take the initiative to tell us the location and time of breakfast, and she didn't remind us to park. She wouldn't tell us unless you asked, and she would ignore us if you asked. I didn't want to argue with her during the Chinese New Year. When asked where there were any larger supermarkets nearby, she said disdainfully that there were some here and there. hehe. I asked her questions on the phone and my husband took a taxi to ask about continuing to stay, but she didn't answer the questions.
One time, the room service came in without knocking while we were still in the room, and swiped her card to deliver something. Later she said she had entered the wrong room, which shocked us.
The check-in office for the apartment is in Building No. 7, and breakfast is on the first floor of Building No. 6. The swimming pool is on the basement floor of Building 6. You can go directly to the swimming pool of Building No. 6 from the basement of Building No. 7, which the front desk will not tell you a word. It's so cold that it's hard to walk across the road after swimming. The hotel's underground and ground parking are free.
The hotel room has serious air leakage. In winter, turn the air conditioner to the maximum and draw the curtains.
Give a good review to the pool staff and the lady who cleans the room. How about breakfast? I don't ask for too much for this price. A bowl of noodles and a bowl of wontons are enough. There is no need to buy breakfast.
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