Yanyuan International Hotel

Yanyuan International Hotel Reviews

Yanyuan International Hotel

No.31 Zijinshan Road, Hexi District, Tianjin, 300074, ChinaView Hotel Details
Yanyuan International Hotel
Yanyuan International HotelYanyuan International HotelYanyuan International Hotel
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Yanyuan International Hotel Guest Reviews

4.7/5
Outstanding
3773 review
Verified reviews
Location4.8
Amenities4.6
Service4.8
Cleanliness4.8
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All reviews(3773)
Positive reviews(3719)
Reviews with photos/video(589)
Classy environment(617)
Friendly front desk staff(493)
Delicious breakfast(168)
Convenient parking(162)
Garden view(89)
Perfect for kids(80)
Great swimming pool(47)
Has facilities for children(13)
Negative reviews(48)
Rafael
Standard Double Room
Stayed in Aug 2024
Business travellers
9 review
5.0/5
Outstanding
Posted on Sep 28, 2024
Excelent hotel. The hotel team is great mainly Sally Ge gave us total support with a good English. Thanks Yanyuan team for this excelent time there.
Response from Property: 親愛的客人您好，非常感謝您的入住與讚賞！很高興能為您的出行帶來美好的時光。您的讚賞給予酒店很大的鼓舞，也是我們進步的動力，我們會繼續保持熱忱，致力讓每位賓客享有賓至如歸的入住感受，熱切期待您的再次光臨！
Guest User
Standard Double Room
Stayed in Sep 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on Oct 23, 2024
Very good hotel and good lady receive me with smile Jessica chen
Response from Property: Dear guest, thank you so much for your stay and appreciation! It's a pleasure to bring you a wonderful time on your trip. Your appreciation gives us a great encouragement, but also the driving force for our progress, we will continue to maintain enthusiasm, and strive to make every guest enjoy the feeling of staying at home, eagerly looking forward to your visit again!
Allards
Standard Double Room
Stayed in May 2024
Solo travellers
2 review
3.7/5
Posted on Jun 22, 2024
This was once a beautiful hotel, which is easy to see; but unfortunately, in my opinion, its glory has somewhat faded. Although the hotel's service is still 5-star, a modernization and renovation of the facilities would not be an unnecessary luxury.
Response from Property: Hello esteemed guest, thank you for your feedback. We apologize for not providing you with a satisfactory accommodation experience. Regarding the issues with the facilities you mentioned, our management team attaches great importance and will make improvements to improve guest satisfaction. We sincerely hope that you can contact the hotel to further understand your needs, so that we can provide you with a more satisfactory accommodation experience next time. We wish you a happy life. Thank you!
Hong
Standard Room (2 beds)
Stayed in Mar 2024
Family
4 review
5.0/5
Outstanding
Posted on Apr 7, 2024
Ms. Sally Ge is very friendly and helpful and the other hotel staff as well.
Response from Property: Dear guest, Thank you so much for your appreciation! It is our pleasure to bring you a wonderful time on your trip. Your appreciation gives us great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel truly at home. We are looking forward to see you next time !
ROMUALD
Standard Double Room
Stayed in Sep 2023
Other
1 review
4.2/5
Very Good
Posted on Oct 15, 2023
The service level was excellent for my first visit to this hotel. I wish to highlight the great support of Guest Service Manager Ms Sally GE who has excellent English skills and was very willing to assist me and the other marathon runners, a real professional !
Response from Property: 親愛的客人您好，您的點評對於我們非常重要，是進步的動力和方向，我們會保持熱忱，致力讓每位賓客享有賓至如歸的入住感受，熱切期待您的再次光臨！
Nizar Dahir
Discount Twin Room
Stayed in Sep 2023
Family
2 review
5.0/5
Outstanding
Posted on Oct 5, 2023
A great hotel, staff was lovely and very helpful and welcoming, they were eager to help and support. Specifically Ms Sally Ge, the guest service manager, she intervened to help us and provide the best service for me and my family. Location was great and hotel was very clean and comfortable.
Response from Property: 親愛的客人您好，非常感謝您的入住與讚賞！很高興能為您的出行帶來美好的時光。您的讚賞給予酒店很大的鼓舞，也是我們進步的動力，我們會繼續保持熱忱，致力讓每位賓客享有賓至如歸的入住感受，熱切期待您的再次光臨！
HKD AN
Standard Double Room
Stayed in May 2023
Business travellers
1 review
5.0/5
Outstanding
Posted on Jun 30, 2023
good servive good hotel thanks for sally and jessica service
Response from Property: 親愛的客人您好，非常感謝您的入住與讚賞！很高興能為您的出行帶來美好的時光。您的讚賞給予酒店很大的鼓舞，也是我們進步的動力，我們會繼續保持熱忱，致力讓每位賓客享有賓至如歸的入住感受，熱切期待您的再次光臨！
Guest User
Executive Deluxe Twin Room
Stayed in Aug 2023
Travel with friends
17 review
4.0/5
Very Good
Posted on Oct 18, 2023
Hotel is okay. Old but maintained decently.
Response from Property: 親愛的客人您好，您的點評對於我們非常重要，是進步的動力和方向，我們會保持熱忱，致力讓每位賓客享有賓至如歸的入住感受，熱切期待您的再次光臨！
Guest User
Standard Double Room
Stayed in Nov 2024
Couples
6 review
5.0/5
Outstanding
Posted on Jan 3, 2025
The room was very nice, it didn't feel particularly old, I really liked this kind of decoration style, I had only seen it on TV before, this time I experienced it myself...
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your stay and praise! We are glad to bring you a wonderful time. Your praise has given great encouragement to the hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again!
Anonymous User
Standard Double Room
Stayed in Nov 2024
Business travellers
121 review
5.0/5
Outstanding
Posted on Dec 31, 2024
The hotel staff is warm and thoughtful. I would like to praise the front desk manager Ge Rui for her strong sense of service, concern for guests' feelings, and good service attitude. The hotel room is cold and the air conditioning heating capacity is insufficient, which needs to be improved.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your stay and praise! We are glad to bring you a wonderful time. Your praise has given great encouragement to the hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again!
Anonymous User
Standard Room (2 beds)
Stayed in Nov 2024
Family
22 review
5.0/5
Outstanding
Posted on Dec 29, 2024
The hotel environment is good and parking is convenient. The service is beyond praise. Ge Rui and Chen Yingmiao at the front desk were attentive and attentive. They upgraded the room with a view and felt at home.
Original TextTranslated by Google
Response from Property: Dear guest, your review is very important to us. It is the driving force and direction for progress. We will maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again!
Guest User
Standard Room (2 beds)
Stayed in Nov 2024
Travel with friends
31 review
5.0/5
Outstanding
Posted on Dec 15, 2024
The hotel service is very good, the hotel environment is also very good, I will choose it again if I have the chance, especially the service at the front desk is very good, Yang Rui and Chen Yingmiao gave praise, recommended places to eat, very thoughtful, and upgraded the room. However, the furniture is a bit old.
Original TextTranslated by Google
Response from Property: 親愛的客人您好，您的點評對於我們非常重要，是進步的動力和方向，我們會保持熱忱，致力讓每位賓客享有賓至如歸的入住感受，熱切期待您的再次光臨！
AAAjiancailaowangyuezuoyueqiang
Standard Double Room
Stayed in Nov 2024
Business travellers
2 review
4.5/5
Great
Posted on Dec 16, 2024
The sanitary environment is very good. The hotel service is a bit careless. I didn't get any toiletries on the first day, so I called to ask for them. The second day, I didn't get a belt for my bathrobe, so I called again to ask for it. Breakfast is quite expensive, and I don't know how to order it for free.
Original TextTranslated by Google
Response from Property: 親愛的客人您好，您的點評對於我們非常重要，是進步的動力和方向，我們會保持熱忱，致力讓每位賓客享有賓至如歸的入住感受，熱切期待您的再次光臨！
Xiarenbuzhayan03
Standard Double Room
Stayed in Oct 2024
Other
4 review
2.5/5
Posted on Dec 16, 2024
Not satisfied, the security service was very bad, but the front desk lady was very good. Then the room card was slow to deliver. I didn't want a room near the elevator, so I called to change rooms. Then someone came to deliver the room card, but it took 10 minutes to deliver it. The service can be improved a little bit. Everything else is pretty good. I have stayed here several times. If I have the opportunity to return to Tianjin, I will stay here again.
Original TextTranslated by Google
Response from Property: 尊貴的客人您好，感謝您的點評，抱歉未能給您帶來滿意的住宿體驗，關於您提到的問題，我們的管理團隊非常重視，我們會針對這些問題作出改善，來提高賓客滿意度，並真誠的希望您可以與酒店聯繫我們想進一步瞭解您的需求，以便下次為您提供更滿意的住宿體驗，祝您生活愉快，謝謝~！
duducat
Standard Double Room
Stayed in Sep 2024
Family
16 review
5.0/5
Outstanding
Posted on Oct 20, 2024
The hotel service is very good. The customer service manager Yang Rui is warm and thoughtful. Especially the upgraded executive floor room. The lady is gentle and considerate. I will come again if I have the chance! The hotel environment is good, see the picture
Original TextTranslated by Google
6/8
Response from Property: 親愛的客人您好，非常感謝您的入住與讚賞！很高興能為您的出行帶來美好的時光。您的讚賞給予酒店很大的鼓舞，也是我們進步的動力，我們會繼續保持熱忱，致力讓每位賓客享有賓至如歸的入住感受，熱切期待您的再次光臨！