The Astor Hotel Tianjin

The Astor Hotel Tianjin Reviews

The Astor Hotel Tianjin

No.33 Tai'erzhuang Road, Heping District, Tianjin, 300040, ChinaView Hotel Details
The Astor Hotel Tianjin
The Astor Hotel TianjinThe Astor Hotel TianjinThe Astor Hotel Tianjin
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Guest Reviews of The Astor Hotel Tianjin

9.3/10
Very Good
2226 review
Verified reviews
Location9.5
Amenities9.2
Service9.3
Cleanliness9.4
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All reviews(2226)
Positive reviews(2168)
Reviews with photos/video(894)
Delicious breakfast(176)
Friendly front desk staff(100)
Loved the view(91)
Perfect for kids(63)
Luxurious(29)
Tasty restaurant(25)
Excellent afternoon tea(15)
Negative reviews(58)
Xingzoudegongjuren
Victoria Garden Room (Museum Wing, Jiefang North Garden View)
Stayed in Apr 2025
Solo travellers
1 review
4.0/10
Posted on May 30, 2025
In the past, especially during the 1920s-1940s The Astor Hotel Tientsin or so called Tianjin today had almost dominated the high-niche market in the city with some delighted reputations. However, the actual experience today is definitely doesn't deserve its long lasting reputation. I don't want to explain too much, the picture showed everything. The problens are not only due to the very poor maintenance of its old building,but also relates to the horrible and inresponsible working attitude of its staffs. I had been lived and worked in many cities such as Shanghai, Toronto, London, Chicage....Well, Some well known brands such as Marriott, Langham, Hilton may share some similar issues but not all of these problems incurred at the same time in a single room! By the way, the Indian door man with strong Indian accent is dedefinitely not an asset...doesn't mean anything and can't improve your brand image unless you do make real changes to correct every problems.
6/8
Guest User
Victoria Room (Museum Wing)
Stayed in Feb 2025
Family
12 review
10.0/10
Outstanding
Posted on Mar 14, 2025
Would recommend this inexpensive and perfectly located hotel. The hotel has an interesting history and entrance to the museum is free for hotel guests. Lovely little bar in the hotel for drinks or tea.
Response from Property: 尊敬的貴賓,您好!感謝您利用寶貴的時間分享您在天津利順德大飯店的入住體驗。很高興得知我們伴您度過了一段愉悦的旅途。這裏曾經接待過眾多全球領導人並見證過許多標誌性的活動,因其引以為傲的歷史被稱為“外交酒店”。酒店位於城市中心地帶,毗鄰海河,步行即可前往探尋萬國建築彙集的“五大道”及小白樓商業中心。很榮幸得到您對酒店的肯定。我們期待您的下次光臨! 祝您生活愉快!
Erica Strolen
Victoria Deluxe Double Bed Room (Museum Wing)
Stayed in Oct 2024
Solo travellers
18 review
10.0/10
Outstanding
Posted on Nov 11, 2024
Travel back in time Booking the Victoria room in the museum wing was the best decision and the best offer money wise (compared with the same retro hotels in Hongkong, for example, where room rate may start from 3000 yuan) The atmosphere was truly vintage, the decor and furniture, accessories and overall aesthetic was astonishing. The room was equipped with anything one may imagine, including a capsule coffee machine. High ceilings, cozy rooms, balcony and authentic wooden door and original parquet. The bed itself was out of a fairy tale, with the four stands and canopy. The service was outstanding The package contained even a brief photo session, while the make up was performed by the artist in the full version The location is excellent except it was not easy to find any restaurants close-by. Breakfast was great, including milky oatmeal and perfect coffee. Historical museum in the basement floor is providing essential and interesting information about the Hotel’s history, must visit. The most fabulous part of the hotel complex is the historic wing, with the former lobby, O’hara bar , the oldest elevator in China installed by OTIS, and suits upstairs.
6/14
Response from Property: Dear Valued Guest, Thank you very much for staying at The Astor Hotel Tianjin and sharing your experience. We are delighted that you had an enjoyable stay with us. Thank you again for your valuable feedback and we look forward to welcome you back in the not too distant future, let us be your guide.
Aqua姐姐
Classic Double Bed Room With Wet-Dry Separation
Stayed in Mar 2025
Couples
5 review
7.5/10
Posted on Apr 25, 2025
Hotel location is fantastic never the river, old building with its rich history. Photo sessions offered is great. The place needs renovation though.
Response from Property: Dear Guest,Thank you for choosing the Astor Hotel Tianjin and for taking the time to share your stay experience with us. From your review, we are delighted to learn that you appreciate the hotel's prime location and photography services. As a historical and cultural landmark established in 1863, we indeed enjoy a unique geographical advantage, overlooking the Haihe River and having witnessed important chapters in Tianjin's modern development.We sincerely apologize for the issue of facility updates that you mentioned. As a national key cultural relic protection unit, while preserving the authenticity of the building, we are constantly exploring ways to better enhance the guest experience. Currently, we are gradually carrying out meticulous renovations on some areas. On the basis of retaining the architectural features of the Victorian era, we are integrating more modern elements and facilities.We will take your suggestions seriously and strive to find a balance between tradition and modernity to provide every guest with a more comfortable stay experience. We look forward to having the opportunity to serve you again in the future.
Guest User
Victoria Room (Museum Wing)
Stayed in Jan 2025
Business travellers
3 review
3.5/10
Posted on Mar 28, 2025
The room was too old and the door didn’t open easily. We needed to use the card several times trying to open it oh my God.
robofficial
Victoria Room (Museum Wing)
Stayed in Jan 2025
Solo travellers
38 review
10.0/10
Outstanding
Posted on Feb 16, 2025
The oldest hotel in Tianjin. The rooms are slightly outdated, but it’s an enormously charming place. I would advise staying in the museum wing.
Response from Property: Dear Valued Guest, Thank you very much for staying at The Astor Hotel Tianjin and sharing your experience. We are delighted that you had an enjoyable stay with us. Thank you again for your valuable feedback and we look forward to welcome you back in the not too distant future, let us be your guide.
Nikolai
Victoria Deluxe Double Bed Room (Museum Wing)
Stayed in Jun 2024
Couples
2 review
10.0/10
Outstanding
Posted on Jul 27, 2024
one of my best stays in Tianjin and all thanks to this wonderful hotel. great service, amazing environment and delicious breakfast made me want to come back again
Response from Property: Dear Valued Guest, Thank you very much for staying at The Astor Hotel Tianjin and sharing your experience. We are delighted that you had an enjoyable stay with us. Thank you again for your valuable feedback and we look forward to welcome you back in the not too distant future, let us be your guide.
Tmnk
Celebrity Room (Museum Wing)
Stayed in Mar 2024
Other
11 review
6.5/10
Posted on Apr 8, 2024
Overall nice, historical hotel with, great location to explore Tianjin. However during our stay there were some drawbacks: - The rooms to the rear of the old part of the building are really noisy, even though the windows and doors have been replaced with modern ones. It's not understandable to me why a five star hotel replaces windows and balcony doors with insufficient ones if they decide to do so. - We wanted to use the pool/wellness area, which was closed due to "technical issues". No further explanation, compensation etc. was given and this has not been communicated during the booking or elsewhere. - We showed up at 10:30 sharp for breakfast (which was until 10:30 at least) and were sent away since "there's nothing left". Also, no compensation was offered except for some cheap fridge magnet from the hotel's museum. Overall, value for money is questionable (1600 RMB for one night). Next time I will choose a hotel of an established international chain, such as Shangri-La.
Response from Property: Dear Valued Guest, Thank you very much for staying at The Astor Hotel Tianjin and sharing your experience. However, it is regrettable to hear that have given you a less than satisfactory impression, Please accept our apologies and also please be assured that we are focused on continuous improvement of our guest experiences and this cannot be achieved without honest feedback such as yours. Thank you again for your valuable feedback and we look forward to welcome you back in the not too distant future. Life is a collection of experience, let us be your guide.
Andrew Mark
Victoria Deluxe Double Bed Room (Museum Wing)
Stayed in Jun 2023
Couples
19 review
10.0/10
Outstanding
Posted on Aug 3, 2023
Love this hotel it is the most interesting and grand step back in time in Tianjin .. museum and O’Hara bar are fantastic.. always my first choice to stay here
Response from Property: Dear Valued Guest, Thank you very much for staying at The Astor Hotel Tianjin and sharing your experience. We are delighted that you had an enjoyable stay with us. Thank you again for your valuable feedback and we look forward to welcome you back in the not too distant future, let us be your guide.
Guest User
Classic Double Bed Room With Wet-Dry Separation
Stayed in Nov 2023
Couples
4 review
8.5/10
Very Good
Posted on Mar 27, 2024
It’s a modernized historic building integrated with burnished aged-fashion-design admixture here and there. The lobby floor extends its wing to a spacious restaurant with semi-transparent chalky glass ceiling through which natural light casted from the above and a cozy Japanese eatery. A few steps out of its facade is a thoroughfare alongside beautiful river; wherefrom you see high Shangri-La signage across the river. Service is fine, nothing to complain about, neither things so impressive.
Response from Property: Dear Valued Guest, Thank you very much for staying at The Astor Hotel Tianjin and sharing your experience. We are delighted that you had an enjoyable stay with us. Thank you again for your valuable feedback and we look forward to welcome you back in the not too distant future, let us be your guide.
Nabrudis
Victoria Deluxe Double Bed Room (Museum Wing)
Stayed in Jun 2023
Couples
84 review
10.0/10
Outstanding
Posted on Aug 16, 2023
An elegant historic hotel. Everything was perfect. Special thanks to Praba for his great hospitality.
Response from Property: Dear Valued Guest, Thank you very much for staying at The Astor Hotel Tianjin and sharing your experience. We are delighted that you had an enjoyable stay with us. Thank you again for your valuable feedback and we look forward to welcome you back in the not too distant future, let us be your guide.
Andrew Philip
Victoria Room (Museum Wing)
Stayed in Sep 2023
Solo travellers
4 review
10.0/10
Outstanding
Posted on Oct 22, 2023
An exceptional stay, one of the best in China in recent memory. Very impressed with the politeness of staff, such as greetings from waiters during breakfast. Hotel is a cutural gem and had no idea it has such a rich history. Quirky and fun, highly recommended. Breakfast was excellent.
Response from Property: Dear Valued Guest, Thank you very much for staying at The Astor Hotel Tianjin and sharing your experience. We are delighted that you had an enjoyable stay with us. Thank you again for your valuable feedback and we look forward to welcome you back in the not too distant future, let us be your guide.
Guest User
Victoria Room (Museum Wing)
Stayed in Sep 2023
Business travellers
58 review
9.5/10
Amazing
Posted on Nov 13, 2023
One of the most historic hotels in China. Visit the museum downstairs. Be careful of the antique beds, I kept hitting my knees against the corner posts
Response from Property: Dear Valued Guest, Thank you very much for staying at The Astor Hotel Tianjin and sharing your experience. We are delighted that you had an enjoyable stay with us. Thank you again for your valuable feedback and we look forward to welcome you back in the not too distant future, let us be your guide.
Kezia
Victoria Room (Museum Wing)
Stayed in Sep 2023
Solo travellers
3 review
10.0/10
Outstanding
Posted on Oct 8, 2023
Beautiful hotel with wonderful service and a fascinating museum. Will definitely come back to stay here again!
Response from Property: Dear Valued Guest, Thank you very much for staying at The Astor Hotel Tianjin and sharing your experience. We are delighted that you had an enjoyable stay with us. Thank you again for your valuable feedback and we look forward to welcome you back in the not too distant future, let us be your guide.
Anonymous User
Victoria Balcony Room (Museum Wing)
Stayed in Oct 2023
Couples
1 review
10.0/10
Outstanding
Posted on Dec 17, 2023
Loved the room and the view from our balcony. Very nice and attentive staff.
Response from Property: Dear Valued Guest, Thank you very much for staying at The Astor Hotel Tianjin and sharing your experience. We are delighted that you had an enjoyable stay with us. Thank you again for your valuable feedback and we look forward to welcome you back in the not too distant future, let us be your guide.