Guest User
August 14, 2021
We stayed for 8 days so having enough time to learn a lot about this Hotel I feel entitled to form a negative overall opinion. The location is excellent, the old great trees provide relief and calm atmosphere. But the Hotel itself! Prices: the smallest mineral water: 490 HUF! All the beverages are expensive, and in return we had to wait a lot to be served. The price of an ice cream bowl is roughly the twice of that of an excellent hotel by the seaside. Food: medium -low quality food with the worst possible buffet breakfast structure. You have to wait a lot. Always and a lot. I could see dozens of people waiting 15 minutes to get 150ml apple juice… I had to wait 20 minutes a multiple times because the meat dishes were empty and the staff did not refill them. There is not enough staff to change the cutlery and dishes, refill the food pans and serve the drinks. You feel in a refugee camp for that high price. Its normal that the cakes of the previous days were served on the following days… Staff: the hotel staff is friendly but untrained and unorganized. The ice cream fridge got empty on wednesday and was not refilled for roughly 2 days… Extras: I was using the toilet in my suite when the cleaning staff knocked on the toilet’s door and asked me to change the dustbin of the loo!!!! Yes, when i was using the toilet! I havent ever heared about such an insult in a hotel. In the last day, I wanted to drink a coke before leaving the hotel. It took exactly 19 minutes to get the coke, because there was only one person in charge for the whole hotel bar service. One person made all the coctails, coffees, made the bill and handled the cash. So, we call it Nevercomeback Hotel