Guest User
October 4, 2024
Nice and beautiful hotel, nice spa with great massage therapist, customer service need to be improved ( ladies front desk are good but two gentleman were not very helpful, I was complaining about the lights were off in the 5th floor corridors all night no one answered until the second day). the restaurant la perle 7th floor the first day was good nice food and a very good customer service staff but the second day dinner my wife find a metal scrubber in her dish we reported to the staff, they apologised and they gave us dessert on the house but they didn’t take it off from the bill, so the following day we had dinner outside and the security guard didn’t let me bring the food inside the hotel, room was good clean and modern, I’ll give it another shot next time when I’ll visit Algeria.