I recently stayed at the Mercure Hotel, and overall, my experience was very positive.
The hotel stands out for its excellent cleanliness, comfortable surroundings, and efficient services. Regarding the location, the hotel isn't in the absolute city center, but this was a conscious choice on my part; I preferred to rely on the reliability and standards of the Mercure brand. In any case, this wasn't an issue as the city center is quickly accessible, and local taxis are very affordable.
The only minor inconvenience I encountered – which I'm bringing to Trip.com's attention so they can follow up with their partner – was regarding the application of the city tax. Even though I was traveling alone, during check-out, the hotel initially demanded payment for two people, based solely on the fact that I had booked a double room. However, the city tax applies to the individual staying overnight, not the room itself. The taxable event is the actual overnight stay of a single guest. Although the issue was eventually resolved, I feel it's important to report it to prevent other solo travelers from encountering the same problem.
Overall, it's a highly recommended hotel where I would gladly return.
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