Yizhigududeboqijiang
February 13, 2026
My recent stay at the Richmond Hotel Tokyo Shiba was quite a shock, definitely not as good as previous Richmond stays. I encountered a lot of issues during my four nights there. First, regarding my request for 'no corner room' – I had communicated this in advance via Ctrip. However, each floor at this hotel is small with only a few rooms, so there's not really a distinction between corner or non-corner. But I was still assigned a corner room on the top floor, which was really inconvenient. If the elevators were busy, I had to wait quite a while 😂. Two elevators really aren't enough.
Next, the cleanliness. On my first day, I didn't select the continuous stay option on the TV. The hotel's policy is to clean every three days. I changed it to have cleaning for the remaining three days. But, dramatically, the first cleaning was fine, while the second and third had issues. During the second cleaning, the hotel's cleaning staff left two of their rags in my room. I wrote a note, but received no response, giving me the impression they just thought 'oh well, it's in your room now' 😃. The third cleaning was very simplified, and some areas were clearly missed.
As for the front desk, their English proficiency was quite limited, and sometimes they couldn't understand what I was saying. However, the female staff generally maintained a smiling service, while some of the male staff were expressionless.
I originally chose this hotel because of its good location, close to the JR station, which was indeed convenient. It's also close to Shiba Shinmei Shopping Street, Shiba Park, and Tokyo Tower. But I'd say the service was mediocre 😂. The room was also quite small, and I felt there were too few power outlets.
Original TextTranslation provided by Google