Minn Ueno Reviews

Response from Property: Dear Valued Guest, Thank you for choosing to stay at our hotel and for taking the time to share such a detailed experience. We are delighted to know that you were satisfied with the hotel's overall environment, excellent location, and convenient transportation. Providing easy access to Ueno Park, the University of Tokyo, and Akihabara, while also enjoying the abundant dining and shopping options in the surrounding area, is exactly what we strive for – a comfortable and convenient travel experience. We are also very pleased that you and your family were satisfied with the room type. The kitchenware and microwave provided in the room offer greater convenience for extended stays or family trips, and we are gratified to know that these amenities added comfort to your journey. We also appreciate your positive feedback on the self-check-in process; we are pleased that pre-registration and QR code check-in provided you with an efficient and convenient experience. On the other hand, we sincerely apologize that the breakfast did not meet your expectations. Your valuable feedback is very important to us, and we will carefully evaluate and continuously improve our services to provide guests with a better dining experience. Thank you again for your feedback and support, and we look forward to welcoming you and your family back in the future for an even more satisfying stay. Minn Ueno

Response from Property: 親愛的賓客：非常感謝您的好評！很高興得知您在入住期間感到舒適，並且特別喜歡我們的床鋪與睡眠品質。您的肯定是對我們最大的鼓勵。期待未來再次迎接您的到來，祝您一切順心！Minn 上野

Response from Property: Thank you for your stay at Minn Ueno and for sharing your valuable feedback. We are delighted to know that you were satisfied with the cleanliness and spaciousness of your room, found luggage unpacking very convenient, and appreciated the separate bathroom and toilet design. We were also very pleased to be able to assist you with check-in and ensure a smooth process. We are also very pleased that you felt safe and secure using the room. We look forward to choosing Minn Ueno again on your next trip to Tokyo, and we will be happy to serve you.

Response from Property: Dear Valued Guest, Thank you for taking the time to share your stay experience with us! We are delighted to hear that you were satisfied with the spaciousness of your room. The 50-square-meter room comfortably accommodated your family of five, and the kitchen, separate wet and dry bathroom design, and independent storage space all contributed to your convenience, which we greatly appreciate. It is our honor to provide you with a satisfactory stay, and your positive feedback is our greatest encouragement. We will continue to strive to provide every guest with an even more comfortable and convenient accommodation environment. We look forward to welcoming you and your family again in the near future! Minn Ueno

Response from Property: Dear Guest,Thank you for your wonderful review. We’re delighted to hear that you enjoyed your stay and appreciated our clean facilities, convenient location, and the peaceful atmosphere despite being so close to the lively Ueno area. It’s great to know that our location provided both easy access and a relaxing environment for your visit.We truly appreciate your kind words and look forward to welcoming you back on your next trip to Tokyo.Minn 上野

Response from Property: Dear Guest, Thank you very much for choosing our hotel and for taking the time to share your valuable feedback. We are delighted to hear that you were satisfied with the location and the bathroom. However, we sincerely apologize that the breakfast did not meet your expectations. We take your comments regarding the content, portion size, and options for vegetarian guests very seriously and will use them to improve our services in the future. Thank you again for your valuable feedback. If we have the opportunity to welcome you again, we will strive to provide you with an even more satisfying stay. Minn Ueno

Response from Property: Dear Guest,Thank you for sharing your detailed feedback with us. We are very pleased to hear that you enjoyed our convenient location and found Ueno to be a great base for first-time visitors to Japan, especially with the easy access from Narita Airport.At the same time, we sincerely apologize for the disappointment regarding the cleaning service policy. We understand how important housekeeping can be for guest comfort, and we regret that this aspect did not meet your expectations. Your comments are very valuable to us and will be shared with our team as we continue to improve our guest experience and communication regarding stay policies.We truly appreciate your stay and hope to have the opportunity to welcome you again in the future.Minn 上野

Response from Property: Dear Valued Customer, Thank you very much for your impressive review. We are delighted to hear that you were satisfied with the hotel's convenient location near shopping areas and several train stations, as well as the spaciousness of the rooms which made you feel comfortable. We are also pleased that our pre-check-in and self-service luggage storage system were convenient and saved you time. Your compliments and satisfaction are a great encouragement to us, and we look forward to welcoming you back to stay with us again in the future. Minn Ueno

Response from Property: Dear Guest,Thank you for your wonderful review. We’re delighted to hear that you appreciated our friendly staff and found the location convenient, with easy access to nearby stores, supermarkets, and transport options including JR lines, the subway, and Ueno Station for the Shinkansen.We’re also glad that you found the self check-in and check-out process smooth and convenient. Your feedback means a lot to us, and we hope to welcome you back again for another enjoyable and hassle-free stay.Minn上野

Response from Property: Dear Guest,Thank you for taking the time to share your feedback with us.We’re so pleased to hear that you found our hotel to be a good and affordable option for families, and that our convenient location added to the ease of your stay. It’s great to know that the spacious layout worked well for you and your family.We also appreciate your honest comments regarding the condition of the space. While we’re glad you still found value in your stay, we understand that some areas may feel a little worn. Please be assured that we are continuously working on maintenance and improvements to enhance our guests’ comfort.Thank you again for recommending us as a budget-friendly family spot. We hope to welcome you and your family back for another pleasant stay in the future.Minn上野

Response from Property: Dear Guest, Thank you very much for staying with us and for providing us with your valuable feedback. We were delighted to read that you were satisfied with the size of your room. On the other hand, we sincerely apologize for the inconvenience and long waiting times caused by the limited space of the laundry area and the congestion due to external use. We take your comments seriously and will consider measures to improve your experience so that you can use our facilities more comfortably. We will continue to strive to provide a comfortable stay for all our guests, and we look forward to welcoming you back again. Minn Ueno

Response from Property: Dear Guest, Thank you for your positive review! We are delighted that you enjoyed our spacious and clean room, friendly service, and quiet location. Your positive feedback is our greatest encouragement, and we look forward to serving you again in the future. Wishing you all the best! Minn Ueno