Shinagawa Prince Hotel

Shinagawa Prince Hotel Reviews

Shinagawa Prince Hotel

4 Chome-10-30, Minato Ward, Tokyo, 108-8611, JapanView Hotel Details
Shinagawa Prince Hotel
Shinagawa Prince HotelShinagawa Prince HotelShinagawa Prince Hotel
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Guest Reviews of Shinagawa Prince Hotel

8.8/10
Very Good
3205 review
Verified reviews
Location9.1
Amenities8.3
Service8.7
Cleanliness8.9
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All reviews(3205)
Positive reviews(3069)
Reviews with photos/video(722)
Easy to get around(583)
Delicious breakfast(169)
Close to airport(124)
Convenient for shopping(122)
Loved the night views(45)
Stayed multiple times(39)
Luggage delivery service(28)
Delicious buffet(25)
Negative reviews(136)
Charmaine
Main Tower Twin Room, Non-Smoking (6th-16th Floors)
Stayed in Apr 2025
Couples
1 review
9.5/10
Amazing
Posted on Apr 22, 2025
Excellent location  Just a few minutes from Shinagawa Station, great for connections to various areas Best choice if you are travelling via Haneda Airport!
satsumatable
Main Tower Twin Room, Non-Smoking (18th-27th Floors)
Stayed in Apr 2025
Business travellers
15 review
8.0/10
Very Good
Posted on Apr 15, 2025
Best location if staying in Shinagawa. Hotel is a bit dated, and the rooms are a bit old, but everything is clean and functional. Rooms are on the small side, but should be expected in Tokyo. There can be a long line to check in, but you can always use the automated kiosk, although there might be some bugs with how you enter your name, how many passports to scan in, etc. Just let the service rep know you have problems with the machine and they will assist you.
Hiu Ping
Annex Tower Double Room, Non-Smoking (8th-20th Floors)
Stayed in Mar 2025
Family
4 review
6.0/10
Posted on Apr 2, 2025
Good location but the service can’t meet the Japan standard. The cup is dirty and the last night suddenly out of power of my room when I was taking shower.
Guest User
Main Tower Corner Twin Room With Sofa, Non-Smoking (19th-27th Floors)
Stayed in Feb 2025
Couples
5 review
10.0/10
Outstanding
Posted on Mar 12, 2025
There are many foods to eat and shopping. The station ares few minutes walk from hotel. We took the train to Haneda airport.
Anonymous User
Main Tower Twin Room, Non-Smoking (6th-16th Floors)
Stayed in Feb 2025
Couples
1 review
9.5/10
Amazing
Posted on Feb 5, 2025
Hotel location is convenient, just a few minutes walk away from Shinagawa station which is a major transport hub. The narita express reaches it directly, and there are plenty of other train services such as the shinkansen available. Room is clean and the room amenities were topped up daily. There is an ice dispenser on every level.
noel co co
Main Tower Corner Twin Room With Sofa, Non-Smoking (6th-16th Floors)
Stayed in Jan 2025
Family
8 review
8.0/10
Very Good
Posted on Feb 3, 2025
The quality of the hotel is above average, close to JR Line and the city center. Will come again in future.
Jamilah Binte
Main Tower Twin Room, Smoking (17th Floors)
Stayed in Feb 2025
Couples
2 review
8.0/10
Very Good
Posted on Feb 14, 2025
Hotel was not actually connected to the train station. Need to walk about 8 to 10 mins also.
Ezgi Ulutas
Annex Tower Hollywood Twin Room
Stayed in Jan 2025
Couples
8 review
7.5/10
Posted on Apr 1, 2025
The rooms are quite small, furnitures are really old. Although lobby is modern. Location is near to metro but there is not so much to do around. And believe it or not 2 of the roomcards disappeared overnight, in front of this mirror. :D We’ve looked for everywhere (anyway room is super small), but we’ve lost the cards inside the room. Luckily the receptionist did not mind and gave us 2 other room cards. It was just a bit scary haha.
Main Tower Twin Room, Non-Smoking (6th-16th Floors)
Stayed in Mar 2025
Family
6 review
9.0/10
Great
Posted on Mar 9, 2025
Good location I live in annex tower with rear view of the station
HOI YAN JUDY
Annex Tower Millennial Twin Room, Non-Smoking (30th-32nd Floors)
Stayed in Dec 2024
Family
11 review
9.0/10
Great
Posted on Jan 11, 2025
Try Main tower Deluxe Room Room is modern and bed is comfy. . Only drawback is the aircon which is not adjustable. Room is really hot.
Anonymous User
Main Tower Twin Room, Non-Smoking (6th-16th Floors)
Stayed in Dec 2024
Travel with friends
6 review
7.5/10
Posted on Dec 10, 2024
Good location. Reception & Baggage storage staff are good. Check in long queue. Room amenities very basic.
Wai Hing
Main Tower Twin Room, Non-Smoking (6th-16th Floors)
Stayed in Dec 2024
Family
1 review
8.0/10
Very Good
Posted on Dec 7, 2024
very nice hotel, very close to JR Station With free upgrade to higher and quiet room Super nice service
Ethan Ezra
Main Tower Twin Room, Non-Smoking (18th-27th Floors)
Stayed in Dec 2024
Travel with friends
3 review
10.0/10
Outstanding
Posted on Dec 7, 2024
Good sized room with a decent sized bathroom. You can choose from a number of eateries for the included breakfast. The breakfast buffet alone was worth the stay. It is right next to Shinagawa station, which allows for easy access to the metro, JR Lines, and Shinkansen
Anonymous User
Main Tower Twin Room, Non-Smoking (18th-27th Floors)
Stayed in Nov 2024
Family
16 review
5.5/10
Posted on Dec 7, 2024
Location was not exactly convenient and had few shops in the area. On our first night, there was a roach in the bathtub. The hotel is dated. Being on the middle part, we paid more than lower floors’ but had the same amenities/ room aircon control. For the price, it is better to book the lower floors or higher ones.
Keng Cheong Tan
Annex Tower Double Room, Non-Smoking (8th-20th Floors)
Stayed in Nov 2024
Couples
14 review
8.0/10
Very Good
Posted on Dec 25, 2024
Very convenient location right opposite the Shinagawa station and the hotel half offers food and shopping options though as a tourist destination, there are no attractions nearby though it is accessible to the rest of Tokyo via the train network.
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