To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Try Main tower Deluxe Room Room is modern and bed is comfy. . Only drawback is the aircon which is not adjustable. Room is really hot.
Anonymous User
Main Tower Twin Room, Non-Smoking (6th-16th Floors)
Stayed in Nov 2024
Travel with friends
4 review
3.7/5
Posted on Dec 10, 2024
Good location. Reception & Baggage storage staff are good.
Check in long queue. Room amenities very basic.
Wai Hing
Main Tower Twin Room, Non-Smoking (6th-16th Floors)
Stayed in Nov 2024
Family
1 review
4.0/5
Very Good
Posted on Dec 7, 2024
very nice hotel, very close to JR Station
With free upgrade to higher and quiet room
Super nice service
Ethan Ezra
Main Tower Twin Room, Non-Smoking (18th-27th Floors)
Stayed in Nov 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Dec 7, 2024
Good sized room with a decent sized bathroom. You can choose from a number of eateries for the included breakfast. The breakfast buffet alone was worth the stay.
It is right next to Shinagawa station, which allows for easy access to the metro, JR Lines, and Shinkansen
Anonymous User
Main Tower Twin Room, Non-Smoking (18th-27th Floors)
Stayed in Oct 2024
Family
16 review
2.7/5
Posted on Dec 7, 2024
Location was not exactly convenient and had few shops in the area. On our first night, there was a roach in the bathtub. The hotel is dated. Being on the middle part, we paid more than lower floors’ but had the same amenities/ room aircon control. For the price, it is better to book the lower floors or higher ones.
Very convenient location right opposite the Shinagawa station and the hotel half offers food and shopping options though as a tourist destination, there are no attractions nearby though it is accessible to the rest of Tokyo via the train network.
Anonymous User
Main Tower Corner Twin Room With Sofa, Non-Smoking (6th-16th Floors)
Stayed in Oct 2024
Family
10 review
4.5/5
Great
Posted on Nov 28, 2024
Good location, not far from shinagawa station. Our room can see Tokyo tower. Staff is nice.
Zambezi
Main Tower Upper Floor Twin Room, Non-Smoking (28th-34th Floors)
Stayed in Oct 2024
Couples
9 review
3.7/5
Posted on Nov 18, 2024
Hotel is close to Shinagawa station, very convenient for travelling around Tokyo and going to Haneda airport. Hotel itself is very large and as a result quite anonymous. Rooms are pretty small but we got a good view of the city.
Happy Pony
Main Tower Upper Floor Twin Room, Non-Smoking (28th-34th Floors)
Stayed in Sep 2024
Family
3 review
4.2/5
Very Good
Posted on Nov 17, 2024
The location was great, it was very closed to the train/JR stations, within 5 minutes by walk.
The room was clean and spacious, the view was nice in which we could see the Tokyo Tower.
We will absolutely stay again on our next visit to Japan.
johnswj90
Main Tower Upper Floor Twin Room, Smoking (32th Floors)
Stayed in Sep 2024
Business travellers
41 review
5.0/5
Outstanding
Posted on Oct 17, 2024
A very nice and decent hotel situated just opposite Shinagawa station. Amenities are good and they have 4 big restaurants for breakfast. Will definitely come again.
Overall Very good stay, just that breakfast could be crowded, and rooms in the Annex block are quite old and dated. TV position also a bit odd.
Guest User
Main Tower Corner Twin Room With Sofa, Non-Smoking (6th-16th Floors)
Stayed in Jun 2024
Family
2 review
4.2/5
Very Good
Posted on Aug 6, 2024
Location is extremely good. Near the Shinagawa station and lots of restaurants nearby. Room is clean but facilities are a bit outdated.
PhattyAoi
Main Tower Twin Room, Non-Smoking (18th-27th Floors)
Stayed in Jun 2024
Business travellers
8 review
4.7/5
Amazing
Posted on Aug 1, 2024
very busy hotels , a lot of guests here. very long que for check in and check out. convenient to go everywhere by train.
Wiryantono Setya
Main Tower Twin Room, Non-Smoking (6th-16th Floors)
Stayed in Dec 2024
Family
1 review
5.0/5
Outstanding
Posted on Jan 18, 2025
Very strategic location close to the train station passed by shinkansen, fast check in and check out process, many shops around. Normal room size, clean, and cleaned every day very well